Repointing in Lilliput
Mortar joints raked out and refilled on the harbour side of Poole, with lime or cement matched to the brick and priced in writing after we have looked.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
Last updated
We repoint brickwork in Lilliput: raking out failed mortar joints by hand or with a cutter, and refilling them with a mortar matched to the brick and the wall, so the face of the wall is protected rather than harmed. You get a written price after we have looked.
Repointing is due when the joints on one side of a Lilliput house have washed out and the edges of the bricks are starting to show. Or when a damp patch has appeared on an inside wall facing the weather. Or after someone has pointed a wall with a hard cement mortar and the bricks around it have started to crumble.
We come out, look at the joints and the brick faces, tap for hollow mortar, and tell you whether the whole wall needs doing or only the worst patches. You get photographs and a written, itemised quote.
The work
Raking out, refilling and matching the joint

Raking out comes first. Failed mortar is cut back to roughly twice the joint height, and further where it is still loose or crumbling. Soft brick and fine joints are raked by hand; hard cement joints on later Lilliput houses are opened carefully with a disc cutter, the blade kept off the brick arris, because a chipped arris cannot be put back.
The mortar. The rule is that mortar should be weaker than the brick, so that the joint takes the wear and the brick does not. On a solid wall built before about 1919, and on soft brick, that means a lime mortar, usually NHL, which lets moisture out through the joints. On a modern cavity wall in hard fired brick, a cement gauged mix is fine. The wrong mix traps water in the brick, and frost then spalls the face off.
The joint finish. Flush, weather struck, bucket handle or recessed: we match the profile already on the building, because it changes how the wall looks and how it sheds water. A recessed joint looks sharp but holds water on a wall facing the weather.
Matching the colour. We make up trial mixes with different sands, let them dry, and put a small sample panel on the wall for you to approve. New mortar is always a little brighter at first and weathers down.
The work itself. We damp down the joints before filling, pack the mortar in layers, finish the joint when it has stiffened, and brush it back. Mortar should not go on in frost or in a drying wind, so we protect fresh work.
Garden and retaining walls on the slope. Many Lilliput gardens step down towards the harbour, and a brick wall holding up the level above takes water through it from behind as well as rain on its face. Its joints wash out from the back, and the weep holes near the bottom block up. We clear the weep holes before pointing, rake out and repoint in a mix that suits the brick, and if the wall has started to lean, tell you that is a rebuild for our bricklaying page, not a repoint.
When to leave it. If only the elevation facing the harbour has washed out, that is the one to repoint. Sound joints on a sheltered wall stay as they are.
How it runs
From your call to a written price
One person to ring from the first visit to the last. The quote is itemised, not a figure on the back of a card: access, raking out, the mortar mix, the area of each elevation, any brick replacement and disposal on separate lines, so you can compare it properly against anyone else's.
Nothing is left open or unusable overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up once we start that nobody could have seen, you get a photograph and a price before we carry on.
Repointing like for like needs no planning permission. On a listed building it can need listed building consent, and in the Evening Hill conservation area a change of mortar colour or joint style alters the look of the wall, so check first with the council keeps the list.
Cost
What decides the price of a repointing job

No rate per square metre, because the square metres tell you almost nothing until somebody has looked at what the joints are actually like.
Getting to it. A single storey garden wall can be done from the ground, while the gable of a tall Lilliput house on a slope above the harbour needs scaffold, and on Sandbanks Road the pavement stays open while we work. A chimney or a gable wants a scaffold, a boundary wall wants nothing at all. How long the platform stands matters as much as how big it is, and the work at height rules are why it is a priced line rather than something absorbed into a rate.
The joints decide it, not the wall. Raking out by hand is slow, and on soft brick it is the only safe way, because a disc widens the joint and takes the arris off either side. How deep the joints have to come back, and whether the faces have already spalled, sets the hours far more than the area does.
Matching is the part that shows. Too strong a mix is the classic mistake: cement holds water against a soft brick and the face blows off in the first hard frost. Lime is slower to work and slower to cure, and it is the right answer on most pre-1919 walls in Lilliput.
Comparing quotes? Ask how deep the joints are being raked and whether by hand or by disc, what the mortar mix is and whether it has been matched to what is there, how many spalled bricks are being cut out and replaced, and whether the scaffold is in the price. Close figures can still buy very different walls.
If water is getting in
Open joints, and water coming through the wall

Ring rather than use the form. A wall with the joints washed out lets driven rain straight through to the inside face, and on a chimney it will find the flashings as well.
We come and look, sheet or temporarily point the worst of it if the weather is against us, and price the full elevation once it has dried out enough to see what is sound. If damp is coming through an inside wall after rain, note which side of the house it is on and how long after the rain it shows. Scheduled work runs Monday to Friday, 8am to 6pm. For anything urgent, ring rather than use the form, and if we cannot pick up we ring you back as soon as we can.
Worth knowing
The wall facing the water wears first

Lilliput sits on the edge of Poole Harbour, and rain here often arrives on a south westerly wind straight across the water. That rain is driven into the mortar joints of the walls facing it, again and again, while the sheltered sides of the same house stay dry.
So it is common for one or two elevations to need repointing while the others are sound. Salt carried on the wind adds to it, drawing moisture into the joints and breaking the mortar down from the surface.
What that means for you: price the exposed elevations first, not the whole house. And resist the temptation to use a harder mortar on the weather side to make it last. A hard cement joint on soft brick holds water in the brick, and salt and frost then take the face off the brick instead of the joint. A mortar that suits the brick, packed well and finished with a joint that sheds water, is what lasts on a wall that takes the weather.
Who you are dealing with
A local firm you can check
We cover Lilliput and all of BH14, along Sandbanks Road and Lilliput Road to Evening Hill and Salterns, and on to Whitecliff, Canford Cliffs and Penn Hill. BCP Council is the planning and building control authority, and our base in Boscombe is about five miles away.
You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free. Before you book a visit in Lilliput, you can read our customers' Google reviews, word for word, on our reviews page.
Planning at a glance
Do you need planning permission in Lilliput?
Most repairs in Lilliput need no application at all. What decides whether a change to the outside of your house does is who the council is, whether a conservation area or a listing applies, and whether the place sits in a protected landscape.
| Question | In Lilliput |
|---|---|
| Who decides | BCP Council is the planning authority for Lilliput. BCP Council's heritage pages set out what it controls. |
| Conservation area | Yes: Evening Hill Conservation Area. Check whether your street is inside the boundary before changing anything visible. |
| Listed buildings | Yes, there are listed buildings in and around Lilliput. If yours is one, work can need listed building consent. |
| Protected landscape | No National Park or National Landscape covers Lilliput. |
Questions
Questions about repointing in Lilliput
Does the whole house need repointing?
The whole house often does not need repointing. The walls facing the weather off the harbour usually wear first. We price the elevations that need it and leave sound joints alone.
Should I use lime or cement mortar?
It depends on the brick and the wall. Soft brick and older solid walls need lime. A modern cavity wall in hard brick can take a cement mix. We tell you which and why.
How long does repointing take?
One elevation of a house is usually a week or so, depending on the height, the access and how hard the old mortar is to remove.
Can you match my existing mortar colour?
Yes. Trial mixes with different sands are made up and left to dry, then a sample panel goes on the wall for you to approve before the rest is pointed.
Nearby, and next door
Repointing near Lilliput
Nearby places we also cover for repointing, with straight-line distances from Lilliput, and the other trades we offer in Lilliput itself.
Repointing nearby
Our other trades in Lilliput
Repointing guides
Lime or cement mortar: which do you need? Reading a repointing quote: rake out Listed building consent for repointing and re-renderingEverything we do in Lilliput Repointing, all areas Every area we cover
Free quote
Find out what your brickwork needs
Thomas comes out, checks the joints and the brick, and gives you a written itemised price. The visit and the quote are both free.
