Repointing across Poole and the Old Town

Raking out and repointing on Old Town solid walls, period terraces and inter-war cavity brickwork, matched to the mortar that is already there.

The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.

Repointing in Poole

When the mortar goes before the brick does

Repointing a brick wall by hand, mortar being struck into a raked-out joint
Struck by handOne joint at a time, filled and struck so the face sheds water.

Repointing is a mortar job, not a wall job. Where the joints have washed out and the bricks either side are still sound, the wall does not want rebuilding. It wants raking out and filling with a mix that suits the brick.

Three things bring people in Poole to the phone. A south west elevation where the joints have gone soft and sandy enough to pull out with a screwdriver. A patch pointed in hard grey cement fifteen years ago, standing proud now while the faces around it flake. And penetrating damp on an inside wall after a wet blow, on solid wall with no cavity to slow it down.

We look at the joints on every elevation before quoting, because they rarely go at the same rate. A wall taking the weather off the harbour is usually years ahead of the one behind it, and repointing a whole house when one wall needs it is money spent early.

The visit and the written itemised quote are free, and we are six miles from the Quay.

The work

The pointing we get called to across the town

Raked-out joints on a red brick pier being filled with fresh mortar
Raked back firstDepth before filling. A disc widens the joint and takes the arris off.

Old Town and High Street frontages. The streets behind the Quay are solid wall, handmade fired brick, no cavity anywhere. Those walls stay dry by letting damp evaporate back out through the joint, which works only while the mortar is softer and more permeable than the brick. We rake by hand to roughly twice the width of the joint, never with a disc cutter, which widens the joint and takes the arris off either side. Joints are brushed out and damped down, then filled with a breathable NHL lime gauged with a sand matched for grade and colour, or a lime putty mix where the wall is old enough to want one. The profile is agreed first: flush, weather struck and bucket handle all read differently from the pavement, and a recessed joint on an exposed frontage holds water it should be shedding.

Taking a cement overcoat off a period terrace. Most Victorian and Edwardian terraces around the town centre have been pointed at least once in sand and cement. The tell is read backwards by most people: the joints look hard and sound while the faces spall, because moisture that used to leave through the mortar now leaves through the face and frost does the rest. Cutting that out is slow. Where a face has gone we cut the brick out and put a matched reclaimed stock in.

Inter-war and 1930s walls. Close to a fifth of Poole went up between the wars, cavity built in stretcher bond, in a cement gauge rather than a pure lime. Lime is right on a pre-1919 solid wall and wrong here, so we match what came out rather than apply one mix to every job. Usually it is the weather side and the top few courses, not the house.

Stacks, parapets and boundary walls. A chimney is the oldest and most weathered masonry on most buildings and sits above the flashings, so an open joint there puts water into the roof rather than the wall. Parapets take it on both faces. Front boundary walls take it from the coping down and are usually the friable ones. A stack wants a scaffold, a gable often comes off a tower, a garden wall neither.

Flats and shared elevations. A third of the homes in the town are flats, and the outside walls belong to the block rather than any one flat. We survey and price a whole elevation and give the freeholder or managing agent enough detail to work from.

How it runs

From your call to a written price

Brick corner with a moulded plinth course, mortar matched to the original work
Matched, not guessedColour, sand and joint profile picked up from what is already there.

Same team from first visit to last, one person to ring, and no sub-contracting. The quote is itemised: access, raking out, the mortar mix, the area of each elevation, brick replacement and disposal on separate lines.

Nothing is left open overnight, the site is swept daily, and what comes out leaves with us. If something turns up that nobody could have seen, you get a photograph and a price before we carry on.

Repointing like for like is maintenance: no planning permission and no building control. The town centre, the Old Town and the High Street frontages sit inside the Town Centre Heritage conservation area, where appearance is controlled, and the council keeps the list for the whole of BCP. Where a frontage is listed, changing the mortar or the joint finish needs listed building consent first, so we check the address before anything is mixed.

Cost

What decides the price of a repointing job

Stone gable with the joints repointed in a lime mortar
Stone wants limeOn rubble stone the mortar is most of the surface, and it has to breathe.

No rate per square metre. The area tells you almost nothing until somebody has looked at the joints.

Getting to it. A terraced frontage on the back of the pavement in the Old Town, a semi in Oakdale with a side path down one edge and a top floor flat in a block off Poole Road are three different jobs before anybody rakes a joint. The work at height rules are why access is its own priced line.

The joints decide it, not the wall. Raking out by hand is slow, and on soft brick the only safe way: a disc widens the joint and takes the arris off. Depth, and whether faces have already spalled, sets the hours far more than area does.

Matching is the part that shows. Too strong a mix is the classic mistake: cement holds water against a soft brick and the face blows off in the first hard frost. Lime cures slower, and suits most pre-1919 walls here.

Comparing quotes? Ask how deep the joints are raked and by what, what the mix is, how many spalled bricks come out, and whether the scaffold is in the price. Two quotes for the same job are usually two different jobs.

If water is getting in

Open joints, and water coming through the wall

Ring rather than use the form. Washed out joints let driven rain straight through to the inside face, and on a chimney it finds the flashings too. We come and look, sheet or temporarily point the worst, then price the elevation once it has dried enough to show what is sound. In Poole that is most often a south west gable or a stack, where driven rain off the bay finds an open joint and comes through onto the inside face. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.

Call now: 07435 839745

The one local thing

In Town Centre Heritage, the mortar is an appearance matter

The town centre, the Old Town and the streets behind the Quay sit in the Town Centre Heritage conservation area, and that changes a repointing job in a way most people find out afterwards. A conservation area controls how a building looks. Put the same mortar back, in the same colour and profile, and it is maintenance that nobody has to be asked about.

Change either and it is no longer like for like. A grey cement joint on a frontage that has always carried a soft buff lime, or a recessed joint in a street of weather struck ones, alters how the building reads from the pavement, and that is what the council takes an interest in.

So, for a Poole address: find out whether you are inside the boundary before you agree a specification, and get whoever is quoting to write the mix and the profile into the quote. We put both in writing, we will make the enquiry for you, and on anything visible from the street we leave a trial panel up to look at in daylight first.

Two practical notes. The boundary does not follow the lines you would expect, so a street can be half in and half out and your neighbours are not a reliable guide. And many older frontages sit on the back of the pavement, which means a council licence for any platform or skip, with a lead time of its own. Both are better found out at quote stage.

Who you are dealing with

A local firm you can check

We cover the Old Town and the Quay, Hamworthy, Longfleet, Creekmoor, Oakdale, Parkstone and Broadstone, broadly BH15 and the postcodes either side of it, under BCP Council. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719. Thomas Hannen prices every job himself. A verified customer's 10 out of 10 on Checkatrade. The visit and the written itemised quote are free.

Questions

Poole questions we get asked

Can we point one wall and leave the other three?

Usually yes, and on most Poole houses it is the sensible order. Elevations weather at different rates, so the wall taking the harbour weather can be years past the sheltered one. We price elevation by elevation and say which can wait. A freshly pointed wall does look newer until the mortar weathers down.

How do you tell whether our wall wants lime or cement?

By what the wall is and what came out of the joint. A pre-1919 solid wall with no cavity was built to breathe through the mortar and wants a breathable lime. A cavity wall built in a cement gauge wants that gauge matched. We probe the joint, tap for anything hollow, and read the loose material that says how deep the rake goes.

Does being in Town Centre Heritage stop us repointing?

No. It controls how the work looks rather than whether you can do it. Repointing in the same mortar, colour and profile is maintenance inside the conservation area. A different colour or joint finish on a street frontage is a change of appearance, and that is where the council has a view.

Will the new pointing match, or will the house look patched?

We mix a sample against the existing mortar for colour and texture, put a trial panel on a quiet part of the wall, and look at it dry rather than wet, because wet mortar is darker. The sand does most of the matching, so it is chosen before the mix is agreed.

How long does one elevation take?

Raking out is the slow half, so it depends how deep the joints come back and whether brick faces need cutting out too. A modest cavity elevation is days rather than weeks. A period frontage with a cement overcoat to remove by hand is a good deal longer, and we say so at the quote.

Free quote

Find out what your joints actually need

A free site visit, a straight answer on lime or cement, and an itemised written quote you can hold against anyone else's.