Wall insulation in Ashmore, front and back apart

In a village where every frontage is on show, the back of the house and the front of it often end up with two different answers.

The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.

Ashmore sits inside its own conservation area and inside the Cranborne Chase National Landscape, which means the outside face of a wall you can see from the lane is not simply yours to change. That does not stop the house being warmer. It usually means the front and the back of it get treated differently, and the join between the two becomes the detail that matters.

The calls here are a cold room on the north side, mould in a corner that comes back every winter however often it is washed off, or somebody who has been told their wall can be filled and wants a second opinion.

The free site visit is a survey. Reveal depths, a borescope through one drilled hole where a cavity is possible, moisture readings at the skirting, and a look at what is visible from the road. What comes back is a written itemised quote with the survey, the system and its thickness, every reveal and junction, the ventilation and the making good on separate lines.

The work

One house, two answers, and the join between them

Mineral wool insulation being fitted between studs against a wall
Into the wall, not onto itWhat goes in has to suit the wall behind it.

What the wall is. A flint and rubble wall, a nine inch brick wall and a post-war brick and block cavity look less alike than they sound. The reveal depth is the first test and the borescope is the last one: cavity or not, how wide, clean or bridged, dry or a wet cavity, empty or already filled and slumped.

Cavity fill where the camera says yes. Bonded bead into a narrow, obstructed or exposed cavity; blown mineral wool only where the gap is wide, clean and sheltered. Drilled from outside on a grid, filled, holes pointed to match. One day, and the shortest payback of anything on this page, with Part L setting what the wall should reach.

Solid walls, which is most of the older village. Nothing to fill, so the choice is internal wall insulation or external wall insulation. IWI is cheaper and invisible from the road. EWI gives the better U value and deals with the eaves and the joist ends, but it changes the appearance and needs consent here.

Doing the back and leaving the front. That is a legitimate way to run this job and we do it often. External insulation on a rear elevation that nothing overlooks, internal work on the frontage, or nothing at all on the frontage where the reveals are too shallow to take anything sensible.

The join. Wherever an insulated wall meets one that is not, you have made a thermal bridge. The lining is returned along the uninsulated wall for half a metre or so, carried down past the floor junction and taken tight into the reveal, so the cold strip has nowhere to form. That returning detail is the single thing most quotes leave out, and it is where the black mould turns up when it is missed.

Build ups. Insulated plasterboard or PIR such as Celotex or Kingspan on a batten or stud frame with taped joints and a continuous vapour control layer where the wall is sound and modern. Wood fibre and lime where it is old and needs to stay breathable, so the dew point sits somewhere that can dry. Shallow reveals take an aerogel laminate; an external system takes a mesh basecoat and a render carrier with a finish chosen to suit the street.

Ventilation. Trickle vents, extract fans that shift air, air bricks kept clear rather than covered over, to the rates in Approved Document F. Airtightness without ventilation swaps a cold house for a damp one.

Putting failures right. Fill that has slumped, a wet cavity, a lining that is cracking and black behind. Extraction is drilled from outside, the wall is dried and checked, and we say honestly whether it should be done again.

How it runs

From your call to a written price

Insulated plasterboard lining taped and jointed ready for skimming
Taped and sealedThe joints and junctions are where the heat actually goes.

Same team from first visit to last, one person to ring, and no sub-contracting your work out to somebody you have never met. The quote is itemised, not a figure on the back of a card: the survey and any borescope check, the system and its thickness, making good around windows and doors, ventilation works, and disposal on separate lines, so you can compare it properly against anyone else's.

Nothing is left open or unusable overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up once we start that nobody could have seen, you get a photograph and a price before we carry on.

Ashmore has its own conservation area, so anything that changes the outside face of a wall is an application, and consent is needed inside as well as out on a listed building; Dorset Council holds the designation records. Internal insulation on an unlisted house is not development, per the Planning Portal's insulation guidance, and regulation 23 brings building control in once more than half a wall is renovated.

Cost

What decides the price of a wall insulation job

No rate per square metre, because the wall area is the easy part; what happens at every window, door and floor junction is not.

Getting to it. A flint and brick cottage on the green, a farmhouse with walls two feet thick and a post-war house on the edge of the village are three different quotes for the same request. Cavity fill is drilled from outside and a bungalow comes off a tower where a three storey gable wants a scaffold. Internal lining is worked room by room from inside, so it is your rooms rather than a platform that gets disrupted. The work at height rules still set the platform.

Which wall you actually have. A cavity that is clear and dry can be filled in a day. A solid wall cannot be filled at all, and has to be lined inside or insulated outside, which is a different job at a different price. A borescope through one drilled hole settles it, and no honest quote is written before that.

The junctions, not the field of the wall. Reveals at windows and doors, the floor junction, the eaves and any party wall are where heat escapes and where condensation shows up if the detailing is wrong. That work is slow, it is most of the labour, and it is the first thing a cheap quote leaves out.

Comparing quotes? Ask whether the wall has actually been checked with a borescope or just assumed, what system and what thickness is specified, how the reveals and floor junction are being detailed, whether ventilation is being addressed, and who makes good the plaster and decoration afterwards. Two quotes for the same job are usually two different jobs.

If damp has appeared

Damp or mould after a wall was insulated

Ring rather than use the form. Damp patches or black mould appearing on an outside wall after cavity fill or internal lining usually means water is tracking across the cavity, or warm air is reaching a cold surface at a junction. We look before we take anything out, because the fix depends on which of those it is. Say whether the mould sits in a corner, along the skirting or round a window, because each of those points at a different cold bridge. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.

Call now: 07435 839745

Local

What being on show does to the job

The whole village sits inside a conservation area and inside the Cranborne Chase National Landscape, and both of those are about how things look. For wall insulation that has a very specific effect. Nobody is objecting to the insulation. What gets scrutinised is a 100mm thicker wall, windows that end up sunk into deep reveals, an eaves overhang that no longer throws water clear of the wall, and a modern looking finish on a street of flint, brick and lime. Dorset Council publishes what is designated and where to apply.

So we survey elevation by elevation rather than pricing a house. A rear wall behind a garden, screened by outbuildings and not visible from any road, is often a straightforward external job. The frontage on the same house may be internal work or nothing at all. Splitting it that way is usually the difference between a scheme that gets consent and one that does not.

The trade off is honest and worth knowing before you start. Doing half a house properly gives you less on paper than doing all of it, and it puts a real premium on the junction detailing where the two halves meet. Done well you get a warm dry house. Done carelessly you get a warm house with one cold damp corner, and that corner is worse than the wall you started with.

Who you are dealing with

A local firm you can check

We cover Ashmore, Tollard Royal, Fontmell Magna and the villages along the chase towards Shaftesbury, broadly SP5, under Dorset Council. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.

Questions

Ashmore questions we get asked

Can I insulate the back of the house and not the front?

Yes, and in a conservation area it is often the only scheme that gets through. The corner where the insulated wall meets the uninsulated one has to be detailed or it becomes the cold spot.

Does a conservation area stop internal insulation too?

No. Internal work on an unlisted house is not development. It is the outside face that is controlled, and a listed building is the exception because consent covers the inside as well.

Why do the window reveals matter so much?

Because they are where an insulated wall usually stops. A bare reveal is a cold strip round every opening, and that is exactly where condensation and mould settle.

Will external insulation change how the windows look?

Yes, and that is usually what the planning discussion is about. The wall gets thicker, so the window sits deeper unless the frames are brought forward, and the eaves have to be extended.

How long is a whole house out of action?

An external system is two to four weeks including the render and drying time. Internal work is a few days a room and is easier to spread out. A cavity fill on its own is a day.

Free quote

Have the house looked at wall by wall

Thomas comes out, surveys each elevation and prices what is realistic in writing. The visit and the quote are free.