Gutter cleaning in Ashmore

Runs dug out by hand where moss and grit have set, outlets opened and downpipes proved running. Free site visit, free written itemised quote.

The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.

High on the chalk the gutters here fill with what comes off the roof rather than with what falls into them, and moss washed out of the laps sets into a mat that a scoop has to lift out in pieces.

The calls we get from the village are consistent. A run overflowing in heavy rain when nobody can see anything in it from the ground. A downpipe that has stopped taking water and left a dark stripe on the wall beneath. And somebody who has noticed lumps of moss in the border below the eaves and worked out that the rest of it went somewhere.

The job is the same each time. Everything comes out by hand, every outlet is opened up, and water goes down each downpipe with somebody watching the shoe at the bottom. The free site visit surveys every run on the building, and the written itemised quote separates clearing, any repair and the access so you can see which is which.

The work

Digging a set mat out of a run and proving the outlet

Leaf litter and moss lifted out of a house gutter by hand
Cleared, then provedLifted out by hand, then water run through to show it goes.

Getting it out. Moss and the grit that comes off a weathered tile do not sit loose in a gutter the way leaf does. They soak, settle and set into a dense sludge that fills the bottom of the run and holds water in it. A scoop cuts it and lifts it out in pieces, into a bucket and then the van, or off a reach pole with a vacuum head where a ladder cannot be footed. Jetting a set mat does not clear it, it slides it to the outlet.

Proving it runs. Every length is flushed and every downpipe has water put through it while somebody stands at the shoe to watch it come out. If nothing arrives, the pipe is backing up below the eaves and a rod or a camera settles where. On old iron the swan neck under the eaves is the usual place for it to stop.

Outlets, hoppers and shoes. Outlets are where a run blocks, not the middle of it. Where an upper roof discharges into a lower one there is usually a hopper, and a hopper packs quietly then overflows down the back of the pipe onto the wall. A shoe filled with grit holds water against the brickwork at ground level all winter.

Valleys and old ranges. Where two pitches meet, or a length runs behind a parapet, the water is carried in a lined channel. A valley gutter or a box gutter takes the wash off both slopes at once, so on a mossy roof it silts faster than anything on the eaves, and it has nowhere to overflow except into the roof. That is work off a tower.

Repairs, not just clearing. A union that has lost its seal drips in the same place whenever it rains. A sagging length between two brackets holds a puddle and goes green. A run hung with the fall away from the outlet overflows however clean it is. We refix a bracket, replace a union, re-hang or realign a length, and we say plainly when a run is past saving.

What it does, and when to do it. Water over the edge takes the soffits and fascias, then shows as a green stripe on render, a dark band on brickwork, damp at the head of a wall and staining on a ceiling. Timing here is not the usual autumn answer. See the note below, because on this ground the annual visit is better placed at the other end of the winter.

How it runs

From your call to a written price

Rainwater spilling over the front edge of a blocked gutter in heavy rain
Where it shows firstWater over the front edge, and a wet stripe down the wall below.

Same team from first visit to last, one person to ring, and no sub-contracting your work out to somebody you have never met. The quote is itemised, not a figure on the back of a card: access, the length of run, the number of outlets and downpipes, any repair, and where the debris goes on separate lines, so you can compare it properly against anyone else's.

Nothing is left open or unusable overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up once we start that nobody could have seen, you get a photograph and a price before we carry on.

Clearing a gutter needs no permission and nothing from building control. Changing the appearance of a building can. The village has its own conservation area and twenty six entries on the national list, so putting plastic where cast iron was on a visible elevation is a planning question rather than upkeep, and on a listed building it needs listed building consent before anything comes off the wall.

Cost

What decides the price of a gutter clean

No rate per square metre, because a metre of gutter behind a conifer and a metre on an open gable are not the same metre.

Getting to it. A flint and brick cottage with the run at eaves height, a two storey house exposed on three sides, and a barn or outbuilding with a valley against it are three different platforms, and only the last is likely to want a tower or a scaffold. A bungalow run comes off a ladder or a pole, a three storey gable wants a tower, and a valley gutter between two roofs wants a proper platform. The work at height rules are why the access is a priced line rather than something absorbed into a rate.

What is in it, and how far it has travelled. Leaf litter lifts out in minutes. Moss washed off the tiles sets into a wet mat that has to be dug out, and silt in a long run behind a hedge is heavier and slower than anything a photograph shows. The number of outlets matters more than the length, because that is where it packs.

Whether it is a clean or a repair. A joint that drips once it is running again, a downpipe blocked at the shoe, a length of plastic that has sagged between brackets: none of that is clearing, and it is the part that decides whether you are booking an hour or half a day.

Comparing quotes? Ask whether the downpipes are being run through or just the gutter cleared, whether the outlets and hoppers are checked, whether it is a clear or a clear and a check for leaks, and who takes the debris away. Two quotes for the same job are usually two different jobs.

If it is overflowing now

Water coming over the gutter in heavy rain

Ring rather than use the form. Water running down a wall in a downpour soaks the brickwork and finds its way to a ceiling faster than most people expect, so a blocked outlet in a wet week goes to the front of the queue. We clear it, run water through to prove it, and tell you honestly if what you actually have is a broken joint rather than a blockage. Up here a gutter can be running perfectly in October and blocked solid by February, so an overflow reported in the middle of winter is not something that has been building for years. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.

Call now: 07435 839745

Worth knowing

Here the gutters fill after the winter, not after the leaves

The standard advice everywhere is to clear gutters once the leaves are down. On this ground that advice is half right at best. The village sits high and open on the chalk with little hanging over most of the roofs, so the leaf actually landing in a run is modest. What does land in it is the roof itself: moss growing in the laps and on the north slopes, and the fine grit that a weathered clay or concrete tile sheds year after year.

That material comes off on a different schedule from leaf. Moss grows through the damp months, then frost lifts it and the first heavy rain after a cold spell washes it off the slope in one go. So the run that was clear in November is the one that overflows in February, and the useful annual visit here is late winter or early spring rather than late autumn. If you are only having it done once, have it done then. It also means a gutter clear and a look at the roof belong together: on a heavily mossed slope, clearing the gutter is a repeat purchase until something is done about what feeds it.

Who you are dealing with

A local firm you can check

We cover Ashmore, Tollard Royal, Fontmell Magna, Melbury Abbas and the villages along the Chase ridge, broadly SP5, under Dorset Council. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.

Questions

Ashmore questions we get asked

Nothing overhangs our roof. Why does the gutter still block?

Because up here the filling comes off the roof rather than out of a tree. Moss in the laps and grit off a weathered tile wash down the slope and settle in the run, and that material sets rather than floating, so it packs the outlet as effectively as any amount of leaf would.

Which month is the useful one for a single yearly clear?

Late winter or early spring for most properties in the village, which is the opposite of the usual advice. The moss comes off the slope after the frosts, so a run cleared in November is often the one overflowing in February. If you are booking a single annual visit, put it at that end.

There are lumps of moss in the border. Should we worry?

It means the slope is shedding, and what you can see on the ground is the part that made it past the gutter. The rest is in the run. It is worth a look sooner rather than later, because a set mat holds water in the gutter and adds real weight to the fixings.

Should the roof be treated as well as the gutters cleared?

Sometimes, and we will be straight with you about it. If the slope is heavily mossed, clearing the gutter is something you will be buying again every year. That is roof work rather than gutter work and it is a separate conversation, but it is worth knowing before you decide.

Can you get to a gutter on an exposed cottage without leaning on it?

Yes. A standoff keeps the ladder off the face and the gutter, which matters on flint and lime where the surface is soft. Where the ground is uneven or the wind makes a ladder a bad idea, it is done off a tower or a pole instead.

Free quote

Get the runs dug out and the outlets proved

Thomas comes out, checks every run, outlet and downpipe, tells you when the visit is best placed and sends a written itemised quote. Free.