Gutter cleaning in Sixpenny Handley
On an open downland site it is rarely leaves. It is moss and grit off the roof, and it takes digging out rather than flushing.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
Rainwater up on the Chase
Nothing overhangs the roof, so why is the gutter full?

Because most of what fills a gutter up here never came off a tree. On an open site it is moss and grit washed down off the tiles, and that is heavier, wetter and slower to shift than a season of leaves would be.
People ring for two reasons in particular. The gutter is running over in heavy rain even though there is not a branch anywhere near the roof, which feels like it should not be happening. Or the wind has been driving the rain sideways and water is getting behind the run and down the fascia instead of into it.
Either way the free site visit is the same. We go round the whole building, run by run and downpipe by downpipe, look at the falls and the fixings while the gutter is empty, and give you a written itemised quote with the clearing on one line and any repair on another. No guessing from the ground.
What the work involves
Digging out the moss, then proving the run drains

Clearing. Moss does not lift like leaf. It comes off the slope in the first heavy rain after a dry spell and sets in the bottom of the run as a wet mat of sludge that will not float and will not flush. It has to be dug out, by hand into a bucket where there is safe standing, or on a gutter vacuum with a camera on the reach pole where there is not. Everything is bagged and leaves with us.
Grit, and what it means. The other thing we take out is roof grit, the granular surface coming off ageing tiles or off a felt covering on a garage. A gutter with an inch of grit in it is telling you something about the roof above, and we will say so rather than just take it away. It also packs harder than leaf litter around an outlet, so a run can block without ever looking full.
Proving it. Every downpipe is flushed from the top and water run through the whole length until it comes out at the shoe. Then we check the gully or the soakaway below is actually taking it. A gutter that looks empty and a gutter that drains are two different things, and the only honest way to tell them apart is to put water in.
Wind, and water going the wrong way. Out here the rain rarely falls straight down. On an exposed elevation it comes at the roof at an angle, runs off the tiles with some speed and can carry past a shallow gutter altogether or blow back behind it. Where that is happening, the answer is usually a gutter hung a little differently or a bracket adjusted rather than a bigger gutter, and it is worth diagnosing before anybody buys anything.
Repairs we find. A dripping union that wants a new seal, a sagging length to re-hang to level, a bracket to refix into sound timber, a downpipe clip that has let a pipe swing off the wall. Small work, and cheap against the damp, the staining and the green growth it stops on the brickwork and the render below.
How it runs
From your call to a written price
Same team from first visit to last, one person to ring, and no sub-contracting your work out to somebody you have never met. The quote is itemised, not a figure on the back of a card: access, the length of run, the number of outlets and downpipes, any repair, and where the debris goes on separate lines, so you can compare it properly against anyone else's.
Nothing is left open or unusable overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up once we start that nobody could have seen, you get a photograph and a price before we carry on.
Clearing and repairing gutters needs no permission and building control has no part in it. Sixpenny Handley has no conservation area of its own, so there is no extra planning control over the look of a frontage, though the parish sits inside the Cranborne Chase national landscape where anything visible gets more design scrutiny. There are 7 listed entries here, and on those the rainwater goods count as fabric and need listed building consent.
Cost
What decides the price of a gutter clean
No rate per square metre, because a metre of gutter behind a conifer and a metre on an open gable are not the same metre.
Getting to it. A chalk cottage on the village street, a modern detached house on the edge of the settlement and a long agricultural range are three different jobs before anybody opens a ladder. A bungalow run comes off a ladder or a pole, a three storey gable wants a tower, and a valley gutter between two roofs wants a proper platform. The work at height rules are why the access is a priced line rather than something absorbed into a rate.
What is in it, and how far it has travelled. Leaf litter lifts out in minutes. Moss washed off the tiles sets into a wet mat that has to be dug out, and silt in a long run behind a hedge is heavier and slower than anything a photograph shows. The number of outlets matters more than the length, because that is where it packs.
Whether it is a clean or a repair. A joint that drips once it is running again, a downpipe blocked at the shoe, a length of plastic that has sagged between brackets: none of that is clearing, and it is the part that decides whether you are booking an hour or half a day.
Comparing quotes? Ask whether the downpipes are being run through or just the gutter cleared, whether the outlets and hoppers are checked, whether it is a clear or a clear and a check for leaks, and who takes the debris away. Two quotes for the same job are usually two different jobs.
If it is overflowing now
Water coming over the gutter in heavy rain
Ring rather than use the form. Water running down a wall in a downpour soaks the brickwork and finds its way to a ceiling faster than most people expect, so a blocked outlet in a wet week goes to the front of the queue. We clear it, run water through to prove it, and tell you honestly if what you actually have is a broken joint rather than a blockage. Say if the water is getting behind the gutter rather than over the front of it, because that one rots the fascia and the soffit while it is happening. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.
Worth knowing
No trees over the roof does not mean no maintenance
The commonest thing we get told up here is that the gutters cannot need doing, because there is nothing overhanging them. It is a fair assumption and it is wrong. An open, windy site with a lot of sky over it is exactly the sort of place where a roof surface grows moss and lichen, particularly on a north slope, and every heavy shower after a dry week washes some of that into the gutter. Add the grit that comes off an ageing tile and you have a run filling steadily with material that is heavier than leaf and does not blow out again.
That changes the advice in two useful ways. First, an annual clear still makes sense, but the timing is less critical than it is under trees, because the filling is not seasonal. You are not waiting for the leaves to finish. Any settled spell works. Second, if the run is filling with moss and grit faster than seems reasonable, look up rather than along. That material is coming off the covering, and a roof shedding a lot of surface is worth a look in its own right. We will tell you what we can see from the ladder, at no charge, rather than clear it every year and say nothing.
Who you are dealing with
A local firm you can check
We cover Sixpenny Handley, Pentridge, Cranborne, Tollard Royal and the Chase villages, broadly SP5, under Dorset Council. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
Sixpenny Handley questions we get asked
There are no trees near our roof. Do we still need the gutters cleared?
Yes, just less urgently. Moss off the tiles and grit off an ageing covering fill a run perfectly well without any help from a tree, and both are heavier than leaf once they are wet. An annual clear is still the sensible frequency.
Why does water blow behind the gutter in a gale?
Because on an exposed elevation the rain arrives at an angle, leaves the tiles quickly and can overshoot or blow back. It usually means the gutter is hung slightly too low or too far out for the pitch. Adjusting a bracket line fixes it, and a wider gutter often does not.
What is the grit that comes out of our gutters?
The surface of the covering. Tiles and felt both shed granules as they age, and it collects in the run. A little is normal. A lot, year after year, is the roof telling you it is wearing, and it is worth knowing before you spend money on anything else.
When is the best time of year to book?
Anywhere in a settled spell, which is one of the advantages of an open site. Under trees the timing is dictated by the leaf fall. Here it is not, so autumn, winter or spring all work and we can usually offer a date that suits you rather than one that suits the calendar.
Do you clear agricultural buildings and long ranges?
Yes. Long runs, box profile roofs and valley gutters between ranges are all part of it. Those runs often have a single outlet at one end, so the whole length goes out of action at once when it blocks, and they are worth doing on time.
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Get the run cleared and the roof looked at while we are there
Thomas comes out, clears and proves every run, checks the falls and fixings and sends a written itemised quote. Free.
