Gutter cleaning in Rockbourne
Runs cleared by hand, downpipes flushed, and the far end of the system checked as well, because out here the pipe does not go to a sewer.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
Rainwater in the village
Clearing the gutter is only half of the rainwater system

In a village like this, the gutter is the easy half. The water still has to leave the property, and there is no public surface water sewer to take it, so a clear run into a full soakaway gets you a puddle rather than a fix.
Three things bring people out here to the phone. Water sheeting over the front edge of a run in heavy rain. A downpipe that gurgles, backs up and then overflows at the top of the shoe. And standing water round the base of a wall that nobody can explain, with the gutter above it apparently doing its job.
The free site visit follows the water the whole way: every run, every outlet, each downpipe from the top down, and then the gully, the ditch or the soakaway it is discharging into. You get a written itemised quote with the clearing on one line and any repair on another, and photographs of anything we are asking you to spend money on.
The work
Cottage eaves, long farm ranges and where the pipe goes

The clear. Debris out by hand into a bucket where there is safe standing, with a scoop for the silt and sludge in the bottom of a long run. Where a ladder cannot be footed on soft ground it comes out on a gutter vacuum with a camera on the reach pole. It is bagged and leaves with us. Then each downpipe is flushed and the run proved with water until it goes at the shoe.
Long low ranges. A good deal of the building here is one and a half storeys, with deep eaves and long uninterrupted runs falling to a single outlet at one end. That is a lot of roof going through one hole. Block it and the whole length backs up at once, which is why a run like that is worth clearing on time rather than when it starts to complain.
Cast iron and old fixings. Older cottages here still carry cast iron on rise and fall brackets, sometimes with a hopper head taking two runs into one pipe. Those are cleared gently, the hopper cleared at the spigot, and the ironwork checked on the back face where rust lifts under the paint out of sight.
Below ground. A downpipe that runs into the ground usually goes to a soakaway, a land drain or an open ditch, none of which a water company maintains. We flush from the top and watch what happens at the bottom. If the water backs up at the shoe with a clear pipe above it, the fault is past the building and no amount of gutter clearing touches it.
Repairs that turn up. A dripping union that wants a new seal, a sagging length to re-hang to level, a bracket to refix into sound timber, a fascia and soffit gone soft under a joint that has leaked for years. Most of that is small money against the damp, the staining and the green growth on the brickwork it causes.
How it runs
From your call to a written price
Same team from first visit to last, one person to ring, and no sub-contracting your work out to somebody you have never met. The quote is itemised, not a figure on the back of a card: access, the length of run, the number of outlets and downpipes, any repair, and where the debris goes on separate lines, so you can compare it properly against anyone else's.
Nothing is left open or unusable overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up once we start that nobody could have seen, you get a photograph and a price before we carry on.
Clearing and repairing rainwater goods needs no permission and nothing in it goes near building control. Two things sit alongside. Rockbourne has its own conservation area and 52 listed entries, so like for like maintenance is fine while a change of appearance is a planning matter, and a property map you can check an address on will tell you where the boundary runs. Where a downpipe discharges is covered by Approved Document H rather than by anything a gutter clean touches.
Cost
What decides the price of a gutter clean
No rate per square metre, because a metre of gutter behind a conifer and a metre on an open gable are not the same metre.
Getting to it. A thatched or tiled cottage with deep eaves, a long farm range and a modern house on the edge of the village are three different jobs before anybody opens a ladder. A bungalow run comes off a ladder or a pole, a three storey gable wants a tower, and a valley gutter between two roofs wants a proper platform. The work at height rules are why the access is a priced line rather than something absorbed into a rate.
What is in it, and how far it has travelled. Leaf litter lifts out in minutes. Moss washed off the tiles sets into a wet mat that has to be dug out, and silt in a long run behind a hedge is heavier and slower than anything a photograph shows. The number of outlets matters more than the length, because that is where it packs.
Whether it is a clean or a repair. A joint that drips once it is running again, a downpipe blocked at the shoe, a length of plastic that has sagged between brackets: none of that is clearing, and it is the part that decides whether you are booking an hour or half a day.
Comparing quotes? Ask whether the downpipes are being run through or just the gutter cleared, whether the outlets and hoppers are checked, whether it is a clear or a clear and a check for leaks, and who takes the debris away. Two quotes for the same job are usually two different jobs.
If it is overflowing now
Water coming over the gutter in heavy rain
Ring rather than use the form. Water running down a wall in a downpour soaks the brickwork and finds its way to a ceiling faster than most people expect, so a blocked outlet in a wet week goes to the front of the queue. We clear it, run water through to prove it, and tell you honestly if what you actually have is a broken joint rather than a blockage. Mention it if the overflow is running toward the house rather than away from it, because on ground that is already wet that is the one that ends up inside. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.
Worth knowing
Your roof water does not go to a sewer here
Rockbourne sits low, with Sweatfords Water running through it, and parts of the village fall inside flood zones 2 and 3 on the flood maps. Nobody needs telling that the ground gets wet. What is less obvious is what it does to a rainwater system. Out here a downpipe almost never joins a public surface water sewer. It goes to a soakaway, an old land drain or straight into a ditch, and every one of those has a bad day when the ground is already saturated.
That changes what a gutter clean should include. If we clear a run, prove it with water and the water then stands at the bottom of the downpipe, the blockage was never in the gutter. It is a full soakaway, a collapsed land drain or a ditch nobody has cleared for a decade. The useful thing is that you can tell the two apart in ten minutes with a hose, and that is part of the visit rather than an extra. The second thing worth doing is aiming the water away from the building. A shoe discharging onto a path that falls back toward the wall, or straight onto ground that is already sodden, keeps the base of the masonry wet all winter, and on an old solid wall that is how damp gets inside. Getting that right costs very little and it is the part most quotes never mention.
Who you are dealing with
A local firm you can check
We cover Rockbourne, Whitsbury, Breamore, Fordingbridge and the villages west of the Avon, broadly SP6, under New Forest District Council. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
Rockbourne questions we get asked
Do you check where the downpipe actually goes?
Yes, and out here it matters as much as the gutter. We flush from the top and watch the bottom. If the water backs up at the shoe with a clear pipe above it, the problem is a soakaway or a ditch rather than anything in the gutter, and you get told that instead of being sold another clean.
How often should a Rockbourne cottage have its gutters done?
Twice a year where trees overhang, once where they do not, and the autumn visit is the one that matters because it sets the run up empty for winter. On a long range falling to one outlet we would lean toward the higher frequency, since one blockage takes the whole length out.
Can you get to a cottage with deep eaves and soft ground around it?
Usually, and where a ladder cannot be footed safely the run comes out on the vacuum and reach pole from a hard standing. Anything that needs hands on a bracket or a union comes off a tower instead, and that is shown as its own line on the quote.
We are in the conservation area. Does that affect gutter work?
Not for maintenance. Clearing, refixing, renewing a seal and repainting cast iron the colour it already is are all upkeep and need nobody's consent. It is changing the appearance, plastic in place of iron on a visible elevation for example, that becomes a planning question.
Is a wet patch at the bottom of the wall a gutter problem?
Often it is a downpipe problem, which is close enough. Water discharging onto saturated ground or onto a path that falls back to the house keeps the bottom of the wall wet, and on solid masonry that shows inside eventually. It is usually cheap to redirect.
Nearby, and next door
Gutter cleaning near Rockbourne
Gutter cleaning nearby
Our other trades in Rockbourne
Everything we do in Verwood Gutter cleaning, all areas Every area we cover
Free quote
Get the gutters and the outfall looked at together
Thomas comes out, clears and proves every run, follows the water to where it leaves the property and sends a written itemised quote. Free.
