Patios in Sandleheath, priced after the trial hole
Gardens behind older houses hide old yards, shed slabs and outbuilding footings, and what the dig finds decides the depth, the spoil and the price.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
Behind an older house the dig almost always finds something. A brick yard under the turf, the footings of a coal store or a privy, a concrete slab where a shed stood for forty years. None of it is a disaster, but it changes the depth, the muck away and the price, which is why we open a hole before quoting rather than after.
The calls come in three sorts. An old paved area that has sunk and holds water. A garden where somebody wants a terrace and has no idea what is under the lawn. And joints on an old stone patio washed out until weeds have taken over.
All three are answered the same way. Dig a trial hole, see what is there, take levels off the house, then put it in writing: the dig, the muck away, the sub base, the falls, the drainage, the edgings, the paving and the jointing on separate lines. The site visit and the itemised quote are free.
The work
What the dig finds behind an older house

Opening a hole first. On a plot with a century behind it the ground is a record of everything that has stood on it. We dig a trial hole where the terrace is going, and if it turns up an old slab or a footing we say so before the price is written.
Old concrete and buried footings. Sometimes an old slab can serve as the base if it is sound, thick enough and at the right level. More often it is thin, cracked and laid straight on soil, so it comes out. Buried brick footings get broken out or the sub base cannot be built to an even depth.
The dig and the muck away. Turf, topsoil, rubble, ash, roots and made ground get excavated back to a firm formation. Old brick and concrete are heavy, so the spoil load is bigger than a plain soil dig. It leaves in a grab lorry or a skip.
The sub base. MOT type 1 in compacted layers, with a geotextile between subgrade and stone where the ground is soft or mixed. Where old fill has come out, the replacement stone goes back in lifts so it is as good as the ground beside it.
Full bed, never dabs. Every slab on a full wet mortar bed with a slurry primer on the back of porcelain. Not five dabs and not a sand screed. Over ground that has been disturbed and rebuilt, full support under each flag is what keeps the surface honest.
Sandstone, limestone and granite. Riven sandstone in a mixed size suits the older brick houses here. Limestone and travertine give a flatter, paler surface. Granite is dense and the best choice for a step tread. None is calibrated, so each piece is bedded to its own thickness.
Porcelain. Calibrated to a single thickness, almost no absorption and available in slip rated finishes. On a shaded terrace behind a tall hedge it stays clean and grippy where a porous stone would go green within a season.
Falls, levels and drainage. A fall away from the house, a finished level at least two courses below the damp proof course, and somewhere for the runoff to go. Usually an ACO channel to a gully, or a permeable build up over a stone reservoir feeding a soakaway.
Edges, steps and retaining. Haunched edging or a kerb to hold the outer course, a retaining edge with a coping where a bank or a border sits above the paving, and steps on a full bed with an overhang so water drips clear of the riser.
Jointing and repairs. A resin grout brushed into damp joints, or hand pointing in mortar where the work meets old brick. We also lift and relay sunk and rocking flags, cut out cracked ones, repoint washed out joints, and deal with staining, efflorescence and a slippery green surface.
How it runs
From your call to a written price

Same team from first visit to last, one person to ring, and no sub-contracting your work out to somebody you have never met. The quote is itemised, not a figure on the back of a card: excavation and muck away, the sub base, the falls and where water goes, edgings and steps, the slabs themselves, and jointing on separate lines, so you can compare it properly against anyone else's.
Nothing is left open or unusable overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up once we start that nobody could have seen, you get a photograph and a price before we carry on.
New Forest District Council is the planning authority. There is no conservation area here and only a couple of listed entries in the area, so the paving is normally ordinary permitted development and the material is your choice. What is not automatic is a retaining wall or a raised terrace, and the height limits on garden walls are the thing to read before a slope is built up. Building control has an interest where ground levels or the drainage around the house are being changed.
Cost
What decides the price of a patio
No rate per square metre, because the slabs are the part you choose and the smallest part of the price.
Getting to it. A Victorian cottage on the lane with a barrow width path, a post war semi with a side gate and a modern detached house with a drive to the back are three different jobs. Everything comes in and goes out through the garden, often through a side gate or the house. A patio you can barrow to directly is a different job from one where every slab is carried. The work at height rules still apply to the dig and the machinery.
What is coming out before anything goes down. An old concrete slab, a raised bed, tree roots or made ground all have to be dug out and taken away, and that is priced by the load rather than by the metre. The dig is where a patio quote is won or lost.
Falls, levels and the damp course. A patio has to fall away from the house and finish at least two courses below the damp proof course, and getting that right often means steps, a retaining edge or a drainage channel. Laying a new patio up against a wall at the wrong level is the single most expensive mistake on this kind of job.
Comparing quotes? Ask how deep the dig goes and what sub base is specified, whether the slabs are laid on a full wet bed or on dabs, what the falls are and where the water goes, whether edgings and steps are included, and what the jointing compound is. Two quotes for the same job are usually two different jobs.
If it has become a hazard
A patio that has lifted, sunk or turned slippery
Ring rather than use the form. A slab that has lifted at one corner or a step that has dropped is a trip, and a north facing patio in winter can be genuinely dangerous. We can usually lift and re-lay the worst of it quickly, then look properly at whether the base under the rest has gone. An old paved area that has sunk into a hollow and holds water beside the back door is worth a look sooner rather than later, because that water has to go somewhere. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.
Worth knowing
A hundred years of buildings under the garden
A fifth of the housing here dates from before the first war and the single biggest slice of the stock is pre 1900. That is a long time for a plot to accumulate things, and gardens behind houses of that age are rarely simple ground.
What we turn up is fairly predictable. A brick or cobbled yard under six inches of soil. The footings of an outhouse or a wash house demolished decades ago. A concrete slab from a shed. Ash and clinker spread as hardcore. Sometimes a filled soakaway or an old drain run nobody has a record of.
None of that stops a patio. It changes two numbers: how deep the dig goes and how much spoil leaves, and old brick and concrete weigh far more than soil. So we dig the trial hole before the quote is written and put the excavation and the muck away on their own lines. It is also why we would rather find an old drain with a spade than a breaker.
Who you are dealing with
A local firm you can check
We cover the village, Alderholt, Damerham and the lanes towards the river, broadly SP6, under New Forest District Council. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
Sandleheath questions we get asked
Can you lay a new patio straight onto an old concrete base?
Sometimes, and it saves a lot of digging when you can. It has to be sound, thick enough, at the right level and falling the right way. If it is thin, cracked or laid on soil it comes out, because a new surface on a failing base fails with it.
What happens if you find an old drain while digging?
We stop and look at it properly. Some are live and have to be protected or diverted, some are long abandoned and get filled and compacted. Either way it goes back to you with a photograph and a price before we carry on.
Does old brick rubble make a good hardcore layer?
Not on its own. Broken brick and ash are ungraded, so they never lock together the way MOT type 1 does, and they leave voids that consolidate later. It comes out and goes away, and graded stone goes back in its place.
Why is the muck away dearer on an old garden?
Because of weight rather than volume. Concrete, brick and ash are far heavier than soil, so the same hole fills a grab lorry sooner. That is why the excavation and the disposal sit on separate lines on the quote.
Will you know what is buried before you start?
Not everything, but the trial hole tells us most of it. That is the whole reason we dig one before quoting rather than pricing off a photograph. Anything genuinely unexpected gets photographed and priced before any more work is done.
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Get a price written after somebody has dug a hole
Thomas comes out, opens a trial hole where the terrace is going and prices the dig, the muck away, the base, the falls and the jointing in writing. The visit and the quote are free.
