Patios in Cranborne, paving that suits the village
A back garden terrace is usually straightforward here, but a frontage, a boundary wall or paving against a listed cottage is a different conversation and worth having first.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
In a conservation area the patio behind the house is rarely the problem. What gets looked at is anything visible from the street and anything attached to an old building: a front path, a boundary wall taken down to widen an opening, or paving run up against the plinth of a listed cottage.
People here ring about three sorts of work. A worn front path and doorstep to relay in something that suits the house. A back terrace that has sunk and sits wet against an old wall. And a new sitting area in a garden with mature trees.
We look at the address before the slabs, because that changes what we quote. Then the usual survey: levels off the building, a slab lifted to see the bed, and a written price with the dig, the sub base, the falls, the edgings, the paving and the jointing on their own lines. The site visit and the itemised quote are free.
What we do here
Paving that suits an old building, and a base that lasts

Choosing a material that belongs. Riven sandstone, a limestone flag or a reclaimed style paver reads better against old brick and flint than a large format grey porcelain does. On a frontage seen from the street that matters. Behind the house you can please yourself.
Porcelain where it works. Calibrated to a single thickness, almost no absorption, slip rated finishes, and it stays clean under trees. In a walled back garden it is often the sensible choice. It needs a slurry primer on the back of each slab or the mortar bed will not hold it.
Granite, limestone and travertine. Granite setts make a good threshold band and a hard wearing step tread. Limestone gives a flat even surface. Travertine is softer and marks. None is calibrated like porcelain, so each slab is bedded to its own thickness.
The dig. Old concrete, a cobbled yard, brick rubble and roots all come out. Around older buildings we excavate by hand close to the walls rather than run machinery along a footing nobody has seen. Spoil leaves in a grab lorry or a skip.
The sub base. MOT type 1 compacted in layers, or a lighter hardcore build up where the area is small and the loading is only foot traffic. Where the ground is soft a geotextile keeps the subgrade out of the stone.
Full bed, never dabs. Every flag beds on a full wet mortar bed, not on five dabs and not on a sand screed. It is the difference between a surface that stays flat and one that starts rocking within two winters.
Levels against an old wall. The paving falls away from the building and finishes low against it. On a house with a damp proof course we work two courses below it. On an older wall without one we drop the surface and put a drainage channel or a gravel margin along the base instead.
Where the water goes. An ACO channel to a gully, a permeable jointed build up over a stone reservoir, or a soakaway at the low end of the garden. Runoff off a new surface has to be dealt with on your own ground.
Edges, steps and retaining. Haunched edging or a kerb to hold the outer course, a retaining edge with a coping where a bank or a border sits above the paving, and steps with an overhang on the tread so water drips clear.
Jointing and repairs. Resin grout brushed in while the joints are damp on calibrated paving, or lime rich pointing where the work sits against old fabric. We also relay sunk and lifted flags, cut out cracked ones, and deal with staining, efflorescence and a slippery green surface under trees.
How it runs
From your call to a written price

Same team from first visit to last, one person to ring, and no sub-contracting your work out to somebody you have never met. The quote is itemised, not a figure on the back of a card: excavation and muck away, the sub base, the falls and where water goes, edgings and steps, the slabs themselves, and jointing on separate lines, so you can compare it properly against anyone else's.
Nothing is left open or unusable overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up once we start that nobody could have seen, you get a photograph and a price before we carry on.
The village has its own conservation area and there are twenty five listed entries in and around it, so we check the address first. Paving a back garden at ground level is usually ordinary permitted development even inside the area. Taking down a boundary wall, altering a frontage or working on hard landscaping in the curtilage of a listed building is not, and can need listed building consent from Dorset Council. Trees inside a conservation area are protected too, which matters when roots are in the way. Building control engages if levels or drainage near the house change.
Cost
What decides the price of a patio
No rate per square metre, because the slabs are the part you choose and the smallest part of the price.
Getting to it. A cottage fronting the street with no side access, a farmhouse with a yard a lorry can reach and a modern house with a wide gate are three different jobs on the same area of paving. Everything comes in and goes out through the garden, often through a side gate or the house. A patio you can barrow to directly is a different job from one where every slab is carried. The work at height rules still apply to the dig and the machinery.
What is coming out before anything goes down. An old concrete slab, a raised bed, tree roots or made ground all have to be dug out and taken away, and that is priced by the load rather than by the metre. The dig is where a patio quote is won or lost.
Falls, levels and the damp course. A patio has to fall away from the house and finish at least two courses below the damp proof course, and getting that right often means steps, a retaining edge or a drainage channel. Laying a new patio up against a wall at the wrong level is the single most expensive mistake on this kind of job.
Comparing quotes? Ask how deep the dig goes and what sub base is specified, whether the slabs are laid on a full wet bed or on dabs, what the falls are and where the water goes, whether edgings and steps are included, and what the jointing compound is. Two quotes for the same job are usually two different jobs.
If it has become a hazard
A patio that has lifted, sunk or turned slippery
Ring rather than use the form. A slab that has lifted at one corner or a step that has dropped is a trip, and a north facing patio in winter can be genuinely dangerous. We can usually lift and re-lay the worst of it quickly, then look properly at whether the base under the rest has gone. A worn step or a loose flag at a front door on the street is worth ringing about, because it is public frontage as well as your own way in. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.
The one local thing
Working inside the conservation area
The village sits in its own conservation area, inside the wider Cranborne Chase landscape, with twenty five listed entries around it. None of that stops you building a patio. It changes three things, and they are worth knowing before you plan anything.
The first is the frontage. Appearance is controlled where work can be seen, so relaying a front path in the same materials is maintenance, while changing its colour or pattern is a question for the council. The second is the boundary: taking down part of a wall to widen an opening is not automatically something you can just do. The third is trees, protected inside a conservation area, so a root in the way of a terrace means a notice rather than a chainsaw.
That shifts the timetable rather than the build. We look the address up, put photographs and a note of the materials in with the quote where consent is likely, and start the paperwork before the dig is booked.
Who you are dealing with
A local firm you can check
We cover the village, Alderholt, Sixpenny Handley and the lanes across the chase, broadly BH21, under Dorset Council. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
Cranborne questions we get asked
Does the conservation area stop me having the patio I want?
Almost never at the back. Appearance is controlled where work is visible, so a rear terrace out of public view is normally permitted development. A front path, a boundary wall or anything attached to a listed building is where consent comes in.
What paving suits an old brick and flint cottage?
Riven sandstone or a limestone flag in a smaller size, hand pointed with a slightly wider joint, sits better than a large format porcelain. A granite sett border ties it to the building. We lay samples against the wall first.
There is a tree root under where I want the terrace. Can you cut it?
Not without checking. Trees in a conservation area are protected and the council has to be given notice before work. Where the root has to stay we can bridge over it, move the terrace, or build the sub base around it rather than through it.
My old cottage has no damp proof course. Where does the paving go?
Lower than you would think, and not tight to the wall. Without a damp course there is nothing to sit below, so the aim is to keep water off the base of the wall entirely: the surface falls away and a gravel margin or a channel runs along the foot of it.
Will you lay paving in winter?
We work all year, but mortar and jointing compound will not go down in a frost or into standing water. In a cold spell we bring the dig and the sub base forward and hold the laying, rather than putting a bed down that will never cure properly.
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Find out what needs consent before you choose the paving
Thomas comes out, looks the address up, takes levels off the building and prices the dig, the base, the falls, the edges and the jointing in writing. The visit and the quote are free.
