Exterior cleaning in Christchurch

Roof moss, green render, blocked gutters and slippery paving cleaned across Christchurch, for houses, flats and whole blocks.

The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.

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Exterior cleaning in Christchurch starts with who owns the surface. If it is your house, ring us and we will come and look at it. If it is a flat, the walls, the roof and the gutters usually belong to the freeholder and come out of the service charge, so the job has to go through the managing agent before anybody cleans anything.

In Christchurch, exterior cleaning covers jobs such as a render or pebbledash front that has gone green on the shaded side, gutters overflowing down the wall of a block where nobody is quite sure whose job it is, and a patio or parking bay that has turned slippery. The town is 2.7 miles from our base in Boscombe, and this close to the water everything stays damp longer between showers, so growth comes back faster than it does further inland.

We clean the whole outside of a building, but we quote it surface by surface, never as one figure for the lot. The site visit is free, the written quote is itemised, and if you are asking on behalf of other residents it is written so it can be passed straight to an agent or a freeholder without being redone.

The work

What we actually clean around the town

A tiled roof being cleaned of moss (illustrative photo for exterior cleaning in Christchurch)
Softwash, not brute pressurePressure strips the surface off an old tile along with the moss. Illustrative photo.

Communal blocks, walkways and bin stores. Close to four in ten homes in Christchurch are flats, and the blocks throw up their own jobs: a render elevation greening on the side that never sees the sun, concrete stair cores and walkways gone slippery, bin store surrounds, and the parking court underneath it all.

This is soft wash work. Low pressure, a biocide left to do the job, and no lance anywhere near a painted surface. It gets scheduled around residents, so walkways are done in sections rather than closing the way in and out of somebody's front door for a day. The outside of a flat belongs to the freeholder and is managed out of the service charge, so it is worth knowing before you ring whether you are the person who can instruct it.

Gutters, downpipes and flat roof outlets. On a three storey block a blocked outlet puts water down a rendered wall for months before anybody rings, so gutter clearing is worth doing before the render is washed. A quarter of Christchurch is terraced and the gutter is often shared, so doing one house and not the next is money half spent.

Two kilometres from the coast, salt keeps a wall damp between showers and growth comes back faster than it does inland, which is why the treatment matters more here than the wash itself. Concrete and clay tile out on the eighties estates, some slate closer in. Moss comes off dry with a scrape and a brush, the ridge and the valleys are cleared out, and a biocide goes on so regrowth is slow rather than immediate. No jet wash on a tiled roof: pressure lifts the laps, strips the surface off a concrete tile and forces water where the roof was never designed to take it. Gull mess washes off in the same visit.

Painted render fronts, pebbledash on the older semis and brickwork on the newer estates all get soft washed through a wide nozzle at low pressure, with the treatment doing the work. A fifth of Christchurch predates 1919 and that soft mortar gets no force at all, because a raked out joint costs far more to put right than the cleaning ever saved. Block paving is washed, weeded and re-sanded with kiln dried sand so the blocks stay locked together, slabs are cleared of lichen black spot, and the path by a door is done first because that is where somebody slips. Planting is wetted and sheeted, and every drain and gully in the fall of the water is covered and checked.

How it runs

Cleaning render, roofs and paving near the water, start to finish

Thomas looks at each surface you want cleaned: render, brick, the roof, a patio, the drive, a balcony. Damp air off the water keeps Christchurch surfaces wet between showers, so render greens over on the shaded side and paving turns slick. Every surface gets its own method.

Painted walls and render are treated with a biocide and rinsed at low pressure. Concrete roof tiles are scraped by hand and soft-washed, never jet-washed. Block paving can take more pressure and is re-sanded after. The written quote sets out each surface with its method, then protection, access and waste removal.

The clean is done to the price you were given. Windows, doors, plants and cars are covered, and moss and sludge are bagged and taken away rather than washed into the gully. Biocides are used under the biocides regime the HSE administers. If cleaning shows up a cracked tile or blown render, it is photographed and priced, and left until you decide.

Cleaning is maintenance and needs no consent. Coating is not. If a clean is going to turn into masonry paint or a coloured sealer, check your address against the council's list of conservation areas and its listed building records first. On a flat, the freeholder or the managing agent has to agree to any work on the outside.

Cost

What decides the cost of an exterior clean

We do not price by the metre. A surface with years of growth on it is a different job from the same surface carrying a light film.

Height. A ground floor flat off a shared walkway, a three storey block with the gutters over a parking court, and a terraced house on one of the streets behind the quay all sit at different heights. The roofwork rules decide whether a pole reaches or a tower goes up.

What is growing. A green film on render generally goes with one biocide treatment and a rinse. Black lichen and thick moss take longer and may need a second treatment. In damp air by the water, growth tends to come back sooner, so a follow-up treatment is worth pricing in.

The surface. Soft old brick, painted render, concrete tiles and block paving each take their own pressure and cleaning product. The wrong one damages the surface, so the method is written on the quote.

Run-off. Dirty water and biocide must not go straight into a surface water drain that runs to the river, as pollution prevention guidance makes clear, so it is controlled and collected.

Ask any other quote which surfaces are treated and which only rinsed, what pressure goes on the roof, and where the run-off ends up.

If there is a date

A sale, a check-in or an inspection coming up

Exterior cleaning is rarely urgent, but some things should not wait. A green, slippery path or patio is a fall waiting to happen, and moss on a roof holds water and blocks gutters once the leaves come down.

When there is a date to hit, a sale, a check-in day or a managing agent's inspection, ring and tell us, because that decides which surfaces we would tackle first if time runs short. On the first visit we go over every surface and agree what each needs. Scheduled work runs Monday to Friday, 8am to 6pm. Something urgent? Ring, and if we miss you we call back.

Worth knowing

Who can actually instruct the work on a flat

Grey porcelain patio slabs photographed wet (one of our own jobs, shown for exterior cleaning in Christchurch)
Paving brought backCleaned and re-jointed, with no new slabs needed. Photo from one of our own jobs.

Nearly four in ten homes in this town are flats or maisonettes, and that changes the first question we ask. The outside of a flat is almost never the leaseholder's to clean.

The roof, the gutters, the render and the paths are the freeholder's, they are maintained out of the service charge, and the person who has rung us because they are looking at a green wall from their kitchen window often cannot authorise a thing. That is not a brush off. It is worth knowing before you spend a Saturday getting three quotes.

What works is to find out who manages the block, ask for the cleaning in writing, and get a proper itemised quote in front of them early. Where the cost to any one leaseholder passes a set amount, the landlord has to consult the leaseholders before the work goes ahead, under section 20 of the Landlord and Tenant Act 1985.

That consultation takes time, which is why communal cleaning tends to be planned a season ahead rather than booked in a fortnight. We are happy to give an agent or a residents' association a written quote set out surface by surface so it can go straight into that process, and we will price a single elevation if that is all the block wants done this year.

Who you are dealing with

Who cleans your home, and how to check

We cover Christchurch and the BH23 postcodes, from the town centre and the quay out through Highcliffe, Burton, Mudeford and Bransgore. From our Boscombe base the town is 2.7 miles, and its council is BCP.

The company is Bournemouth Roofing & Building Ltd, registered in England and Wales under company number 15471719. Thomas Hannen owns it; he looks over every surface and writes the price for the clean himself. Checkatrade shows a verified customer's 10 out of 10. There is no charge for the visit, and the written quote broken down by surface is free too. Before you book a visit in Christchurch, you can read our customers' Google reviews, word for word, on our reviews page.

Planning at a glance

Do you need planning permission in Christchurch?

Most repairs in Christchurch need no application at all. What decides whether a change to the outside of your house does is who the council is, whether a conservation area or a listing applies, and whether the place sits in a protected landscape.

The planning position in Christchurch, from council and national records.
Question In Christchurch
Who decides BCP Council is the planning authority for Christchurch. BCP Council's heritage pages set out what it controls.
Conservation area Yes: Christchurch Central Conservation Area, Purewell Conservation Area and Avon Buildings Conservation Area, among others. They cover parts of Christchurch, so check whether your street is inside one.
Listed buildings Yes, there are listed buildings in and around Christchurch. If yours is one, work can need listed building consent.
Protected landscape No National Park or National Landscape covers Christchurch.

Questions

Questions about exterior cleaning in Christchurch

Who has to agree to the outside of a flat being cleaned?

The freeholder, or the managing agent acting for them. 39.5% of Christchurch dwellings are flats or maisonettes, and on a leasehold flat the roof, the outside walls and the communal paths belong to the building and are funded through the service charge, so the resident usually cannot instruct it. We will quote for the whole block and send it to whoever holds the freehold. Someone asking on their behalf is entirely normal.

Why does the render here never seem to dry out?

Salt: at 2.0km from the coast there is enough of it settling on surfaces to hold moisture against them long after the rain has stopped, so render, paving and shaded walls stay damp far longer than they would inland. Damp is what algae feed on. That is why a wash on its own disappoints in Christchurch, and why the biocide left behind matters more than the pressure used to strip the film.

We are in Christchurch Central. What is not allowed?

Nothing that we would call cleaning. The Christchurch Central conservation area controls appearance, and taking dirt off does not change how a building appears, it restores it. Coating, sealing or painting after the clean does change it, and that goes past the council first. There are 24 listed entries in the area, and on those we work by hand and keep chemicals off carved stone and old paint.

How do you reach a third floor wall with no room for scaffold?

From the ground, using a water fed pole, which will soft wash render and brick up to the third floor. On the older terraces near the town centre there is often nowhere to stand a tower and no rear access at all, which makes the pole the only sensible route up. Anything that needs hands, not a brush, gets a different plan, and we say so before we start.

Is winter a wasted trip on the coast?

No, the wash works all year and growth in Christchurch is at its softest after a wet autumn, which makes it easier to shift. What winter limits is the treatment, since it has to sit undisturbed on the surface to work, and driving rain or a frost the same night undoes it. We book that part around the forecast and get on with gutters and hard standing regardless.

Nearby, and next door

Exterior cleaning near Christchurch

Free quote

Get a written price for your Christchurch clean

Send the postcode and tell us what needs doing. We come out, look at each surface, and put the price in writing surface by surface.