Exterior cleaning in Highcliffe

Roof moss, green render, blocked gutters and slippery paving across Highcliffe and BH23. Houses and blocks alike, priced in writing surface by surface.

The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.

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Exterior cleaning in Highcliffe has to allow for growth coming back quicker than it does inland, and that is worth knowing before you pay anybody. Salt air keeps a surface damp between showers, so a wash on its own buys you a season. A wash with a proper treatment behind it buys you years.

A Highcliffe house due a clean shows it on the sea side of the roof, on the coast facing wall and on the paving. The roof has gone dark green on the sea side and the moss is filling the gutter. The render or the painted wall facing the coast looks grubby and streaked no matter what the weather does. Or a patio and a drive have gone black and slippery and somebody has already had a near miss on them.

We come out, look at every elevation and every roof slope, and tell you which surfaces genuinely need work and which ones only need the growth killing before it takes hold. The price comes in writing, itemised by surface, so you can see what you are paying for.

The work

The surfaces we clean around Highcliffe

A tiled roof being cleaned of moss (illustrative photo for exterior cleaning in Highcliffe)
Softwash, not brute pressurePressure strips the surface off an old tile along with the moss. Illustrative photo.

Roofs from the great post-war build. Most of Highcliffe went up between the late forties and the early eighties, with the busiest years around the turn of the sixties, and a lot of it is bungalows.

That means big areas of low pitched concrete interlocking tile sitting close to the ground where you can see every bit of it. Concrete tile of that age is porous and moss roots into the face, so a roof clean means scraping the bulk off, clearing what has washed into the laps and the valley, and then a biocide treatment that kills the spores rather than just moving them. A pressure washer on those tiles strips the surface, exposes the aggregate and hands the next generation of moss a better hold. It will also blow out a mortar bedded ridge in seconds.

On homes near the cliff top in Highcliffe, within a few hundred metres of the sea, salt sits on a wall and holds moisture on it long after the rain has stopped, and the elevation facing the sea always looks worse than the one behind it. Painted render, pebbledash and bare masonry all get the same approach: low pressure, an approved product used at the strength on the label, and time for it to work. Where paint is already flaking we will say so before we start, because cleaning it will lift more of it and that is a decorating job.

Highcliffe bungalows have long gutter runs that silt up with washed off moss, so gutter clearing goes naturally with a roof clean. Small flat roofs over a porch, a garage or a bay collect the same material and hold it, so they get brushed off and the outlet cleared while we are up there.

Drives, patios and communal parking here are block paving, concrete slabs and tarmac, plus the shared parking areas and bin stores at the blocks of flats, which grow a black film that becomes genuinely slippery in winter. Nearly four in ten dwellings in Highcliffe are flats, and the outside of a flat belongs to the freeholder and is managed out of the service charge, so it is worth knowing who can instruct the work before anyone quotes it. Block paving gets a re-sand once it is dry, because open joints let the blocks move and the weeds straight back in.

Fascias, soffits and the bits nobody looks at. The white plastic goes green on the shaded side and comes up with a soft wash and a brush in the same visit as the gutter. It is the cheapest thing on this page to include and the one that makes the most difference from the pavement.

How it runs

Soft washing render, roofs and paths near the cliff

Thomas walks round the house with you and picks a method for each surface. Render and painted masonry get a soft wash, which means low pressure water carrying a biocide that kills algae and lichen right down to the root; it is left to work, then rinsed off. Roof tiles get the same gentle treatment and are never blasted. Paving can stand a pressure clean, with the joints re-sanded after.

The written quote gives each surface its own line: the method, protection, access, and where the rinse water goes. Salt spray leaves a film on glass and render near the sea that traps dirt, and a shaded wall stays damp and goes green quickly. On a bungalow most of it is reachable from the ground. On a block, the upper floors need a tower or a cherry picker, and the managing agent books the work.

Before any biocide goes on, plants are covered or soaked, windows and doors are shut and checked, and run-off is kept out of surface drains. Cleaning waits until those are in place. Cracked render or loose pointing uncovered under the growth means we stop, show you a picture and price it separately.

Cleaning is maintenance and needs no consent. Anything that changes the appearance is different: painting, sealing or coating can need consent on a listed building such as Highcliffe Castle, so check the council's listed building records, and also within the conservation areas on Bramble Lane and Verno Lane.

Cost

Algae, lichen and salt film: pricing an outside clean

One square metre of wall might take five minutes or most of an hour, depending on what is growing on it and how you reach it, so the job is priced, not the area.

What is growing. Green algae on a north facing wall comes off with one soft wash. Black lichen and moss on a roof need a biocide that is left to work, sometimes with a second treatment. HSE's biocide rules govern what can be used and how.

Which surfaces. Render, a roof, fascias, paths and a patio are each a different method, and the quote lists them separately so you can drop one.

Reach. A single storey bungalow is ground work with an extended lance. A three storey block or a roof slope needs a platform, chosen under the work at height rules.

Where it drains. On a shared car park or a path that runs to a surface drain, run-off has to be contained, which takes more time.

Salt and exposure. On the seaward side, windows and render collect a salt film that needs a rinse as well as the treatment.

Before you compare, ask what method each surface will get, whether a biocide is part of it or just a rinse, whether a return visit is included, and where the dirty water ends up.

If there is a date

Cleaning to a date: a sale, a survey or scaffold down

Exterior cleaning is rarely an emergency, but it often has a date attached: a house going on the market, a survey, a family event, or scaffold that is coming down soon and would be handy for the upper walls first.

A slippery path outside a front door is a safety issue and worth mentioning. Tell us the date when you ring and we will say honestly whether a proper job fits, including the time a biocide needs to work. Scheduled work runs Monday to Friday, 8am to 6pm. To get a date fixed, a call works better than the form, and if we miss it, we call back as soon as we can.

Call now: 07435 839745

The one local thing

Who is actually allowed to order the work

Grey porcelain patio slabs photographed wet
Porcelain pavingGrey porcelain slabs, photographed wet. Illustrative photo.

About a third of the homes in Highcliffe are flats or maisonettes, and that changes the first question we ask rather than the way we clean anything. The outside of a flat, the roof above it and the walls around it are almost always the freeholder's, looked after through the service charge and managed by an agent.

If you are a leaseholder, a green roof or a filthy render panel is a genuine problem and it is also not yours to instruct. Ringing us direct is fine and we are happy to look, but the quote has to go to whoever holds the building.

It is worth knowing why that matters. Where the cost of the work will be recharged to leaseholders above a modest threshold, the freeholder has to consult first under section 20 of the Landlord and Tenant Act 1985, which takes time and means quotes have to be got properly rather than a decision made on the day.

So if you are on a residents' committee or you have a managing agent, start earlier than you think you need to. We give a written itemised quote in the form an agent can actually put out to consultation, priced surface by surface, so nobody is comparing a roof clean against a roof clean plus the gutters plus the walkways without noticing.

Who you are dealing with

Ask for the owner, and he is the one who comes

Homes and blocks right across Highcliffe, Walkford, Christchurch and the rest of BH23 can be cleaned by us, and the council for the area is BCP. From our base in Boscombe the run is 5.7 miles.

Thomas Hannen owns the company, and he walks round the outside and prices it himself, surface by surface, so you know who to ring if anything is wrong. On Checkatrade a verified customer left us a 10 out of 10. Neither the site visit nor the written quote, itemised by surface, costs anything. The business is Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719. Before you book a visit in Highcliffe, you can read our customers' Google reviews, word for word, on our reviews page.

Planning at a glance

Do you need planning permission in Highcliffe?

Most repairs in Highcliffe need no application at all. What decides whether a change to the outside of your house does is who the council is, whether a conservation area or a listing applies, and whether the place sits in a protected landscape.

The planning position in Highcliffe, from council and national records.
Question In Highcliffe
Who decides BCP Council is the planning authority for Highcliffe. BCP Council's heritage pages set out what it controls.
Conservation area Yes: Bramble Lane Conservation Area and Verno Lane Conservation Area. They cover parts of Highcliffe, so check whether your street is inside one.
Listed buildings Yes, there are listed buildings in and around Highcliffe. If yours is one, work can need listed building consent.
Protected landscape No National Park or National Landscape covers Highcliffe.

Questions

Questions about exterior cleaning in Highcliffe

I rent a flat here. Can I book the outside cleaned?

A tenant needs the freeholder. Flats and maisonettes are 38.2% of the dwellings in Highcliffe, and the outside of a flat, roof and gutters and render alike, belongs to the freeholder and is paid for out of the service charge. The person to ask is the managing agent or the residents company. We are glad to look and put a written itemised quote in front of them, but the instruction has to come from the owner of the fabric.

We live near the cliff top. Does that change anything?

It changes what you are cleaning and how long it stays clean. Within a few hundred metres of the sea the salt never really leaves the surface, and salt holds moisture, so render and paving sit damp between showers instead of drying out. Growth returns on a damp surface far quicker than on a dry one. That is why the biocide matters more than the wash here, and why rinsing the salt off matters more than scrubbing.

The bungalow roof is very shallow. Is that a problem?

It is a working restriction, not a problem. Highcliffe is mostly post-war stock, 64.1% of it built between 1945 and 1982 with the peak in the late 1950s and early 1960s, and those bungalows carry long shallow pitches. A shallow pitch sheds water slowly, so moss holds and the laps stay wet. We work off a pole or a tower rather than loading the tiles, because a low pitch tile breaks under a boot more readily.

Highcliffe Castle is listed. Does that reach the streets nearby?

No, there are 18 listed entries in the area, the Castle and Greystones among them, and living near one carries nothing at all. Highcliffe and Walkford parish does have two conservation areas, Bramble Lane and Verno Lane, but an ordinary wash changes nothing about how a house looks, so it needs no permission from Bournemouth, Christchurch and Poole council even inside one of them. The only time it comes up is where a boundary wall or an outbuilding forms part of a listed entry, because a listing follows the curtilage as well as the building.

What happens to the sand in the block joints?

It gets replaced. A wash lifts the top of the jointing sand out along with the weed and the silt, and leaving it out lets the blocks start to rock under a car. We brush kiln dried sand back in once the surface has dried, tamp it down, then top up where it settles. On homes close to the front there is wind blown sand in those joints too, so more comes out than people expect.

Nearby, and next door

Exterior cleaning near Highcliffe

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Get the whole outside looked at, not just the roof

A free visit, every surface surveyed and an itemised written quote. Highcliffe, Walkford and the rest of BH23.