Bricklaying and repointing in Christchurch
Repointing, brick repair, chimney stacks, garden walls and new brickwork across Christchurch and the BH23 streets around it.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
Bricklaying and repointing
Repointing in Christchurch: what we do and when it is worth it

If the mortar is crumbling but the bricks are sound, Christchurch brickwork wants repointing, not rebuilding. What decides the job is which mortar goes back in. A Victorian terrace off the High Street needs a soft lime mix that lets the wall dry out; a 1980s block of flats needs something closer to the cement it was built with.
Most people ring us here for one of three reasons. They can see open joints and daylight in the perpends on a terrace elevation. There is a stepped crack running out of a window head on a block of flats, and nobody can say whether it matters. Or a boundary wall has bulged and the top few courses are loose over a pavement that people walk along.
We look at the whole wall before quoting any of it, because on a terrace or a block the fault is often two properties along from the damage. Where something is loose over a footway we make it safe first and talk about the rest afterwards. The site visit and the itemised written quote are both free, and if we think the honest answer is to leave it another season we will tell you that instead.
The work
The brickwork jobs we do in Christchurch

Old town brickwork. A fifth of the housing in Christchurch predates 1919 and it is heavily terraced, which puts a lot of soft red brick in solid wall construction within a few streets of each other. Those walls are breathable and were pointed in lime, and a great many were repointed in cement during the 1980s, which is what we are usually cutting back out: hard ridges standing proud of a brick face that has begun spalling behind them. We rake by hand, put back an NHL lime mortar with the sand matched to the original, and finish the profile as the street has it, weather struck or bucket handle rather than a modern flush strap. Inside the Christchurch Central conservation area, and on any of the 24 listed entries in the town, the profile and the colour are the whole argument, so they get agreed before an elevation starts rather than after.
Flats and 1980s blocks. Nearly two in five homes here are flats, and the brickwork problems on a block are not the ones a house gets. Cavity walls of that period sit on galvanised wall ties that rust and expand, which shows as fine horizontal cracking every fifth or sixth course. Two kilometres from the water, the air in that cavity carries salt, which does the ties no favours and keeps a wall damp between showers, so the seaward elevation is usually the one that has gone first. Lintel bearings over the window openings crack where the steel has moved. Parapets lose their coping and take water straight down the cavity. Some of it is remedial ties, some is a lintel cut out and replaced, and none of it is repointing, so a quote that only offers repointing has not looked properly.
On a terrace the stack is usually shared, standing above the party wall, and it weathers on every face: cracked flaunching, pointing washed out of the top courses, a lean that wants taking down a few courses and rebuilding. Access is off a scaffold or a tower depending on the pitch, and it is priced as work at height because that is what it is. At ground level it is front walls onto the street, rear boundary walls between gardens, and the low retaining walls that hold up a raised bed or a bin store. Older ones were built without a damp proof course, so they wick water and the bottom courses go first. We rebuild bowed lengths on a proper footing, put a DPC in where one belongs, reset coping, and build gate piers that are actually bonded in. New brickwork is extension skins in stretcher bond with blockwork behind, a new lintel where a wall is being opened up, and foundation work where a pier or a wall is going in. Structural work goes through building control, and we would rather have that conversation at the quote stage than after the first course is laid.
How it runs
From your call to a written price

Thomas prices it himself, and the quote itemises access, raking out, the mix, each elevation and any brick replacement. Christchurch sits with Bournemouth, Christchurch and Poole Council, and most brickwork repair needs nothing from them, because like for like repointing and brick replacement is maintenance. Change the outside appearance of a wall and it can need planning permission, which Planning Portal guidance on external walls covers, and structural work such as a new lintel or an underpinned footing goes through building control. On a terrace or a semi, a chimney stack or a boundary wall shared with next door brings in the Party Wall etc. Act 1996, which means notice and a written agreement before the work, not an apology after it.
Cost
What decides the price of a brickwork job
No rate per square metre: the metre of wall tells you nothing until you know what the joints are like. A terraced street with no side access, a second floor flat in a block and a detached house with a driveway are three different jobs. The platform is a priced line rather than a favour, under work at height rules. How deep the joints have to come out, and whether the faces have already spalled, decides the hours. Comparing quotes, ask the rake depth, hand or disc, the mix, the brick count and the scaffold.
If something has moved
Loose brickwork, or a wall that has shifted

Ring rather than use the form. Anything leaning or overhead comes first: a moving chimney, a parapet, a wall pushed out by roots or clipped by a vehicle. In town it is most often a shared stack on a terrace or a length of parapet over a footway, made safe before anything is quoted. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.
The one local thing
Christchurch Central is a conservation area, and it changes the mortar
The centre of Christchurch is a conservation area in its own right, with twenty four listed entries inside it. For brickwork that has one clear practical effect: appearance is controlled. Like for like repointing is still maintenance and needs no application, so nobody has to ask permission to put back what was there. What is not allowed to happen quietly is a change of appearance.
Pointing a soft old wall in a grey cement mix with a hard weather struck ridge, or replacing a handmade red brick with a modern machine made one, changes the look of the street even though it began as a repair. The council keeps the list of what is inside the boundary, and if your building is listed, the council's listed building records will confirm it. On a listed wall the repointing itself is alteration and needs consent first.
So the useful thing to do before anyone starts is get the mortar matched properly rather than approximately. We take a sample off the wall, match it for sand colour and grading, and mix a trial panel in a spot where you can look at it in daylight for a day or two before the rest is committed.
Photograph the existing joints too, including the profile, because once an elevation is raked out there is nothing left to copy. If you are comparing quotes on a period property in the town centre, ask each one what mortar mix they intend to use and how they arrived at it. A quote that cannot answer that is pricing an ordinary wall.
Who you are dealing with
A local firm you can check
We cover Christchurch and the BH23 streets around it, from the town centre out to Mudeford, Somerford, Burton and Highcliffe, and we are close enough to come back the same week if something needs a second look. Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
Christchurch questions we get asked
Does Christchurch Central cover the back of the house too?
It covers what can be seen, and that takes in plenty of rear elevations. Christchurch Central is a designated conservation area with 24 listed entries in the settlement, so a back wall visible from a lane, a car park or the churchyard is treated much like a frontage. Like for like repointing stays maintenance either way. Changing the colour, the hardness or the profile of the mortar is what Bournemouth, Christchurch and Poole will look at.
Two kilometres from the sea. Which fixings go first?
The ones buried in the wall. Christchurch sits 2.0km from the coast, so salt lands on the brickwork, holds damp between showers and works into the joints, where it corrodes wall ties, lintel bearings, cavity trays and any strap built into the mortar. Rust occupies more room than the steel it came from, so it lifts the courses above. Staining running down a face is normally the first thing you can see.
Why is our 1980s brickwork cracking above the windows?
A crack running level above an opening is normally the lintel or a tie rather than the pointing. The 1980s are the largest single slice of stock in Christchurch, and that generation has cavity walls with steel bearing on the outer leaf close to the coast. As the steel corrodes it swells and jacks the brickwork apart along a bed joint. We open a joint, look at the metal, and price replacement if it has gone.
What does older brickwork here need that newer walls do not?
Room to breathe. About a fifth of Christchurch predates 1919, and those are solid walls that shed water by letting it evaporate out of the joints, so they want a lime mortar softer than the brick around it. The 1980s stock two streets away wants a gauged mix. Putting the modern mix on the old wall is the single most common thing we are asked to undo on this patch.
What goes on the quote for a seaward elevation?
The same lines as any other wall, plus the things salt causes. It names the elevation, the extent of raking out, the mortar specification, the number of bricks to be cut out and replaced, any wall tie or lintel work found once a joint is open, the access and the removal of waste. VAT is shown because the company is a limited company. Thomas measures it on the visit and writes it up afterwards.
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Bricklaying and repointing near Christchurch
Bricklaying and repointing nearby
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Get the wall looked at before another winter
Send a photo or tell us which elevation is worrying you. We will come and look at the whole wall and put a written itemised price in front of you.
