Repointing Christchurch brickwork
Hand raked joints, a mortar matched on sample, and the conservation area appearance rules checked before anybody fills a mixer.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
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In the older half of Christchurch the mortar is meant to be the weakest thing in the wall, so once it has weathered back behind the brick or powders under a key it is due for renewing, not sealing over. The job is raking out by hand and refilling in a matched mix, and near the Priory and the Quay that means lime, not cement. Cracked or spalled bricks need cutting out and rebuilding on their own line.
The damage shows in Christchurch after a wet spell. Joints on the front of a Castle Street or Purewell property gone back a good half inch. A wall that has always been dry inside coming out in a patch. Sand running out of a stack and collecting in the valley. A low wall onto the pavement shedding its mortar in lumps you can pick up.
We survey the whole Christchurch property first and work out how old each wall is and what somebody last put in it, because those two things set the job. We scrape a few joints, look at the sand in the old mortar, check whether the faces have started to spall, and put the findings in writing with photographs. The visit and the written quote cost you nothing, and if the honest answer is that it will hold another five winters, that is what the quote says.
The work
Christchurch walls by age, and the mix each one takes

The old town is pointed in lime. A fifth of the housing in Christchurch is pre-1919, concentrated in the streets between the Priory and the bridges. That is solid wall: soft handmade brick, no cavity, and a lime mortar always meant to be the sacrificial part.
We rake those joints out by hand to about twice the width of the joint and put back an NHL lime or lime putty mix gauged and matched to the original. A disc cutter has no business on that brick: it widens the joint and takes the arris off either side. Joints are damped down before filling and brushed back once the mix has taken up. The profile goes back as found, usually flush or slightly recessed on a period frontage.
Terraces, parapets and shared stacks. A quarter of the homes in Christchurch are terraced, and on a terrace the mortar that fails first is nearly always high up: the parapet, the chimney, and the joints either side of a shared valley. Those are cold and wet on every side, so the mortar goes friable years before the rest of the wall, and nobody looks until penetrating damp shows on a bedroom ceiling. Access is the honest cost, and above the eaves it is a scaffold rather than a tower. Where the stack or parapet is shared, we sort out who owns what before anything is raked.
Cement pointing on a wall that cannot take it. A great deal of old Christchurch was repointed in sand and cement between the sixties and the eighties, and it is now doing damage. A hard joint stops the wall breathing, so moisture leaves through the brick instead and the faces blow off in the first sharp frost. Sound joints and crumbling bricks is the tell. Taking a hard mortar out of a soft wall is slow, careful hand work, and it is the only repair that stops it.
Blown faces and replacement bricks. Where a face has gone we cut the brick out and replace or turn it rather than filling the hollow. A match on a Christchurch frontage means reclaimed or handmade stock, a sample held against the wall and a trial panel you approve first, judged on how it will look after a couple of years of weathering. The newer estates towards Somerford and Jumpers are a different problem: modern brick in a strong mix does not wash out, but exposed gables pit at the joint and the odd face lifts, which is patch repointing rather than a whole elevation. Two kilometres from the water, the seaward side of anything here is the tired face.
How it runs
How we repoint a wall here, from the first scratch to the last joint

Thomas scratches a few joints with you to see how soft the mortar is and what it was mixed from. A Georgian or Victorian frontage in the old town of Christchurch is usually soft brick laid in lime; a 1980s house at Somerford is harder brick in cement mortar.
The faces towards the sea and the south-west have normally lost the most. You get a written price broken into scaffold, raking out, the mortar mix, the area of each face, replacement bricks and the clear-up.
One company takes responsibility for the job, quote and finish alike. Soft old brick is raked by hand so its edges survive, and the joints are dampened, filled in layers and finished to match the profile already there. A trial panel lets you see the colour once dry. No elevation is left raked out overnight, the pavement is swept each day, and the old mortar goes with us. A brick that crumbles once its joint is out is shown to you, with a price, before it comes out.
Pointing in the same mortar as before is repair: no planning application, no building control. The old town has many listed buildings, and on those anything affecting character needs listed building consent; like for like may not, but the council decides, so ask first. BCP Council holds the council's listed building records, and we check the address rather than guess.
Cost
Lime, cement and access: the repointing price

Repointing is not priced by the metre, because a wall's size says little until someone has looked at the joints.
The set-up. A Georgian frontage straight onto the pavement in Christchurch old town, a terrace with a shared parapet off Purewell, and a detached eighties house at Somerford with one exposed gable need very different access, and the HSE rules on working on roofs are why access has its own figure.
Getting the old mortar out. Soft brick has to be raked by hand; an angle grinder widens the joint and chips the arris away. How deep the joints go, and how many faces have already spalled, drives the hours.
The mix. The common mistake is a mix that is too strong. Cement traps water against soft brick, and a hard frost then pushes the face off. A pre-1919 wall wants a lime mortar, which sets slowly and must be protected from sun, rain and frost while it cures, and that adds time.
Salt near the sea. Salts in the brick come out as the wall dries, and a mortar that cannot let moisture move pushes that damage into the brick instead.
Ask of any other quote: how deep and by what, what mix and has it been matched, and how many spalled bricks are coming out?
If water is getting in
Damp coming through a wall with open joints

Damp inside after rain usually comes from the outside wall opposite or the chimney above it. Joints that have washed out let wind-driven rain reach the inner face, and on a stack the water gets behind the flashings. If a top floor ceiling is stained, check the stack first.
Phone rather than using the form. We sheet the worst or fill the open joints as a stopgap on the first call, and price the full elevation once the wall is dry enough to see what is sound. Scheduled work runs Monday to Friday, 8am to 6pm. With water getting in, call, and a missed call is returned as soon as someone is free.
Worth knowing
Inside Christchurch Central, the joint is part of the listed view
The centre sits inside the Christchurch Central conservation area, and what is protected there is appearance. That matters more than it sounds when the job is repointing, because on a historic frontage the mortar is a bigger part of what you see than the brick.
Joint width, joint profile and the colour of the sand give a street its character, and swapping a flush lime joint for a struck cement one changes the whole elevation even though not a single brick has moved.
Like for like repair is maintenance and needs nothing from anybody. Changing the appearance is where you ask first, and the council keeps the list of what falls inside the boundary. So, for an address in the centre: photograph the wall before anyone touches it, agree the profile and the sand in writing, and have a trial panel put up and looked at in daylight. If a quote does not name the mix and the finish, it is not a quote for work in a conservation area, and a wide grey band of modern mortar across a Castle Street frontage is very hard to undo.
Who you are dealing with
Who you are dealing with, from the old town to Mudeford
We work across the old town and the Quay, Purewell, Stanpit, Somerford, Jumpers, Burton and out to Mudeford, broadly BH23. Christchurch is 2.7 miles from our Boscombe base, and listed building consent here comes from Bournemouth, Christchurch and Poole Council.
Behind the quote is Bournemouth Roofing & Building Ltd, registered in England and Wales under company number 15471719, and its owner Thomas Hannen prices each repointing job after looking at the joints with you. A verified customer on Checkatrade scored us 10 out of 10. The visit costs nothing, and the itemised written quote is free as well. Before you book a visit in Christchurch, you can read our customers' Google reviews, word for word, on our reviews page.
Planning at a glance
Do you need planning permission in Christchurch?
Most repairs in Christchurch need no application at all. What decides whether a change to the outside of your house does is who the council is, whether a conservation area or a listing applies, and whether the place sits in a protected landscape.
| Question | In Christchurch |
|---|---|
| Who decides | BCP Council is the planning authority for Christchurch. BCP Council's heritage pages set out what it controls. |
| Conservation area | Yes: Christchurch Central Conservation Area, Purewell Conservation Area and Avon Buildings Conservation Area, among others. They cover parts of Christchurch, so check whether your street is inside one. |
| Listed buildings | Yes, there are listed buildings in and around Christchurch. If yours is one, work can need listed building consent. |
| Protected landscape | No National Park or National Landscape covers Christchurch. |
Questions
Questions about repointing in Christchurch
We are in the conservation area. Can you just repoint like for like?
Yes, and that is the point of matching. Repairing a joint in the same mortar, to the same width and profile, is maintenance and needs no application. Changing the appearance needs a conversation with the council first, and a change of mortar colour or joint profile on a prominent frontage counts as that. If it is listed as well, anything affecting its character needs listed building consent, and the council decides whether like for like does, so ask first.
How do we know whether our wall wants lime or cement?
Age and construction, mostly: pre-1919 and solid, with no cavity behind the brick, wants lime. A cavity wall from the nineteen thirties onwards wants a cement and sand mortar gauged to suit the brick. The trap is the old wall already done in cement once: that does not make cement correct, it makes taking the cement out part of the job.
Is repointing worth doing, or should we render over it?
On a soft old wall, rendering over failing joints makes things worse, because the water still gets in and now it cannot get out. Repointing keeps the wall doing what it was built to do. On a later cavity wall render is a legitimate choice, but it is a different job with a different life, and better chosen on purpose than as a way of hiding open joints.
What do you do about the mess and the dust?
Raking out makes dust, so the ground and the planting get sheeted, windows and doors covered, and we wet the joints down as we go, which cuts the dust and helps the new mortar cure. Everything is swept at the end of each day, and the spoil leaves with us.
Can you do just the front of the house?
Yes, and often that is the right answer. We price by elevation, so if the south west face is open and the rest is sound you do the one face. What we will not do is point a face that does not need it to make the quote look thorough.
Nearby, and next door
Repointing near Christchurch
Nearby places we also cover for repointing, with straight-line distances from Christchurch, and the other trades we offer in Christchurch itself.
Repointing nearby
Our other trades in Christchurch
Repointing guides
Lime or cement mortar: which do you need? Reading a repointing quote: rake out Listed building consent for repointing and re-renderingBuilders in Christchurch: all our building work Everything we do in Christchurch Repointing, all areas Every area we cover
Free quote
Find out what your wall actually needs
Thomas prices every job himself. He scrapes a few joints, photographs each elevation and sends a written itemised quote, free.
