Insulation in Christchurch

Loft top ups, rafter board and wall insulation across Christchurch, from estate houses to top floor flats and solid walled town houses.

The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.

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Insulation in Christchurch is decided by the building, not by what you want. A house with a proper loft gets rolls laid between and over the joists. A solid walled place near the centre gets the walls looked at as well as the roof. And a top floor flat gets a conversation about who actually owns the space above the ceiling before anybody opens a hatch.

Christchurch houses usually flag an insulation problem in a cold room, on a mouldy wall or in an old loft. A top floor or a back bedroom that runs cold however long the heating is on. Black mould coming back on a cold outside wall a fortnight after it has been washed off. And a loft that has some ancient wool in it that nobody has looked at since the house was bought.

The first visit is about telling those apart, because they need different work and two of them are as much about air as about material. We measure what depth is really up there, look at the eaves, look at the hatch, and check whether the walls are cavity or solid. Free site visit, free written itemised quote, and a straight answer about what is worth doing first.

The work

Driven rain off the water finds a bridged cavity

Celotex rigid insulation boards fitted between roof rafters (one of our own jobs, shown for insulation in Christchurch)
Boards between raftersCut tight, with the ventilation gap kept clear behind. Photo from one of our own jobs.

Loft top ups on the estate houses. Almost a third of the housing here went up between 1983 and 2008, with the peak in the 1980s, and it was insulated to the standard of the day, which is roughly a third of what is expected now.

Mineral wool, ordinary eco roll, goes down in two layers, the first between the joists and the second across them at right angles so the timber is not a cold bridge and a line of heat loss running through the middle of it. Between and over, to something like 250 to 270mm, which is where the loft stops being the weak point in the house and the ceiling reaches the 0.16 u-value expected under a pitched roof. Old wool that has settled stays where it is and counts towards the depth.

Top floor flats and maisonettes. Flats are 39.5 per cent of the dwellings in Christchurch, and the roof space over the top floor is usually the single reason that flat is colder than the one below it. The work itself is ordinary: a communal hatch off the landing, boards lifted where there is boarding, roll laid between and over, the hatch sealed and the tank lagged. What is not ordinary is who can instruct it, because the roof space and the structure normally belong to the freeholder rather than to you.

A fifth of the Christchurch stock predates 1919, and those streets towards the centre have no cavity to fill, so a wall is either lined on the inside or insulated on the outside, EWI on a quote. Internal wall insulation, board on battens or a rigid board bonded to the wall, costs you an inch or two of room and nothing else. On any old solid wall the thing to get right is vapour, because a wall built to dry outwards has to be allowed to.

On the later Christchurch stock the question is not whether to fill the cavity wall but whether somebody already has, and whether that fill has slumped or gone damp on the exposed side. Two kilometres from the water the seaward elevation takes the driven rain, and a fill that has bridged the cavity shows up as damp patches inside. That is a borescope check, not a guess from the pavement.

Where an attic has been turned into a room, or the house was built as a chalet with a dormer, rigid PIR board goes between and under the rafters, foil faced, cut tight and taped, with the air gap kept above it, or a multi-layer foil quilt such as TLX where a sloping ceiling has nothing to give away. Wool rammed into the eaves blocks that air path and turns a warm loft into a damp one, so vent trays go in at the eaves first, and Approved Document F is the standard on the ventilation side. Then an insulated, draught sealed hatch, lagging on the tank and on pipework now sitting above the warm layer, and covers over the downlighters.

How it runs

Insulating a flat, terrace or house, from survey to finish

Mineral wool insulation being pushed into place between timber studs on an internal wall (illustrative photo for insulation in Christchurch)
Insulating a wallMineral wool cut to a friction fit, so there is no gap at the edge. Illustrative photo.

Before recommending anything, Thomas goes through the whole home. In Christchurch a lot of homes are flats, and in a flat the loft and the outside walls usually belong to the freeholder, so the first question is what you can insulate yourself.

A top floor flat may share a loft reached through a communal hatch. A 1980s house usually has a cavity and a loft with thin, old quilt. A terrace in the old town has solid walls. The written quote then breaks down the survey, clearing out, what goes in and at what depth or thickness, any ventilation work, making good and removal.

Communal landings and stairs are protected as well as your own rooms, old insulation is bagged and carried out, and everything is swept at the end of each day. If we find something that could not be seen beforehand, such as wet timbers, you get a photo of it and a price for putting it right first.

Insulation in a loft, or lining the inner face of a wall, cannot be seen from the street, counts as permitted development and needs no permission, though building control comes into it when a thermal element is renovated. Insulating the outside of a wall changes the look, so in a conservation area it is controlled, and the council keeps the list. On a listed building, consent comes before anything touches the fabric.

Cost

What decides the cost of insulating your home

Loft room dry-lined and taped between and under the rafters, with a rooflight above (illustrative photo for insulation in Christchurch)
A loft, lined and tapedInsulated between and under the rafters, then boarded and taped. Illustrative photo.

The way into the loft sets a lot of the price. A top floor flat whose only access is a communal hatch, a town terrace with its hatch above the stairs and a loft split by party walls, and an estate house with a pull-down ladder are not the same job.

Clearing first. Old material bagged and carried out, sometimes down a shared stair, and belongings shifted and returned, all happen before anything new goes in.

Which walls. A 1980s cavity can often be filled from outside. A solid wall in an old terrace has to be lined inside, which means taking off skirting, moving sockets and redecorating. On a flat, anything on the outside face needs the freeholder's agreement.

Keeping it dry. Near the coast the air is damp, and insulation only works if the ventilation is right. The eaves have to stay clear, and in a flat the kitchen and bathroom extract matter as much as the insulation.

The standard. Approved Document L sets the standard to meet, and insulation fitted in a home is zero rated for VAT until 31 March 2027, as HMRC VAT Notice 708/6 sets out.

Ask any rival quote what depth or thickness is going in, whether old insulation is removed first, and whether the hatch and pipework are covered.

If it is urgent

Condensation, or a flat that will not stay warm

A loft running with condensation, mould that returns on a ceiling however often it is wiped, or a room that never warms: phone us. In flats it is often condensation, with steam from cooking and washing meeting a cold wall.

Packing insulation into a roof space that cannot breathe makes it worse, so the first visit establishes which problem you actually have. We look at the vents, the extract fans and what insulation is already there, and open up airflow on the spot where it is blocked. Scheduled work runs Monday to Friday, 8am to 6pm. For a damp loft or a cold room, phone, and if we miss it we will call back as soon as we can.

Call now: 07435 839745

The one local thing

In a flat, find out who owns the roof space before anything else

Loft conversion insulated with foil-faced boards and mineral wool around a Velux window (one of our own jobs, shown for insulation in Christchurch)
Around a rooflightThe awkward edges are where the heat actually goes. Photo from one of our own jobs.

A large part of the housing in Christchurch is flats and maisonettes, which makes one question more useful here than anywhere else on this list: is the roof space above your ceiling part of what you lease, or is it retained by the freeholder? Plenty of leases stop at the plaster.

If yours does, the loft is not yours to insulate, and a contractor who goes up there on your say so has put you in breach rather than saved you money. Check the lease plan and the demise wording, then ask the managing agent in writing. We are happy to quote off the back of that and to send the specification straight to the agent if it helps, but we will not open a communal hatch on a verbal yes.

If the block does the work instead of you, the timetable changes. Once the cost per leaseholder passes the statutory threshold the freeholder has to consult everybody formally under section 20 of the Landlord and Tenant Act 1985, which takes months and cannot be skipped, so a block loft is a spring decision for the following winter rather than something to arrange in November.

In the meantime the work inside your own front door is entirely yours: draught sealing the hatch, insulating the sloping ceiling of a room in the roof, lining a cold external wall on the inside, lagging pipework, and stopping the draughts at the skirtings and around the soil pipe. It is not as dramatic as a full loft, and on a top floor flat it is usually the difference people actually feel.

Who you are dealing with

Who is insulating your home

We cover Christchurch and the roads around it, the town centre, Purewell, Somerford, Jumpers and Mudeford, and the BH23 addresses across them. Our Boscombe base is 2.7 miles away, and the council for planning and building control is BCP.

The company is Bournemouth Roofing & Building Ltd, number 15471719, registered in England and Wales. It is Thomas Hannen's firm, and he is the one who looks at your loft and walls and prices it himself. We have a verified customer's 10 out of 10 on Checkatrade. The site visit and the itemised quote in writing are free. Before you book a visit in Christchurch, you can read our customers' Google reviews, word for word, on our reviews page.

Planning at a glance

Do you need planning permission in Christchurch?

Most repairs in Christchurch need no application at all. What decides whether a change to the outside of your house does is who the council is, whether a conservation area or a listing applies, and whether the place sits in a protected landscape.

The planning position in Christchurch, from council and national records.
Question In Christchurch
Who decides BCP Council is the planning authority for Christchurch. BCP Council's heritage pages set out what it controls.
Conservation area Yes: Christchurch Central Conservation Area, Purewell Conservation Area and Avon Buildings Conservation Area, among others. They cover parts of Christchurch, so check whether your street is inside one.
Listed buildings Yes, there are listed buildings in and around Christchurch. If yours is one, work can need listed building consent.
Protected landscape No National Park or National Landscape covers Christchurch.

Questions

Questions about insulation in Christchurch

We are a mile or so from the sea. Does that matter indoors?

Yes, being near the sea matters at the eaves. Christchurch sits about two kilometres from the coast and salt laden air keeps surfaces damp between showers, so ventilation gaps at the eaves silt up and metal fixings in the roof corrode from the edge inwards. If those gaps close, the loft stops drying out and new insulation sits in still, humid air. We check the eaves are clear before we add anything.

Our house is in Christchurch Central. What is restricted?

The outside of it: the Christchurch Central conservation area and the many listed buildings around the town centre mean the council look at what changes the appearance, so a covering swap, external wall insulation or a new rooflight all need checking with Bournemouth, Christchurch and Poole first. Insulation laid on the ceiling joists is invisible from the street and is treated as maintenance. Listed buildings are a separate case again.

Nearly forty per cent of Christchurch is flats. Any options?

There are, but they depend on what you own. Flats are 39.5% of the housing here, so for a lot of people in Christchurch the roof space in question is communal, not a private loft. If you are on the top floor and the roof void is common parts, the freeholder or managing agent has to instruct the work. Ground and middle floors get more out of draught sealing and floor voids than anything in the roof.

Our house is 1980s. Is the loft already done properly?

It was done to an eighties standard, which is well short of current. Nearly a third of Christchurch stock went up between 1983 and 2008, with the peak in the 1980s, and those lofts typically got a single layer between the joists. What is missing is the second layer laid across them. We measure what is there with a probe rather than guessing from the hatch.

Is it worth insulating a Victorian terrace in the town?

Yes, though the order of work matters in an old terrace. A fifth of Christchurch housing predates 1919 and a quarter of it is terraced, so the typical house here has a narrow loft, a party wall open at the top and lath and plaster ceilings that will not take weight. We seal the party wall head, lay quilt in two directions and keep boards off the ceiling. Solid walls come later.

Free quote

Find out which of the three jobs yours is

A free site visit, the depth measured and the walls checked, and a written itemised quote for the work worth doing first.