Exterior cleaning in Downton
Roof cleaning, render and masonry soft washing, gutters cleared and paving brought back, across Downton and the Avon valley. We look at it properly before we price it.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
Almost everything that needs cleaning in Downton comes off at low pressure rather than high. Moss on a roof, black algae on render and green film on a path all lift with the right treatment and a little patience, and a lance held hard against soft brick or lime pointing does damage that no clean was ever worth.
People ring us here for one of three reasons. The house is going on the market or somebody is coming to stay and the front of it looks tired. The path or the drive has gone green and slippery, usually the shaded half of it. Or a gutter is running over and there is a dirty stripe down the wall underneath.
We come and survey it surface by surface, because a concrete tile roof, a painted render wall and an old brick path want three different methods and one of them wants almost no pressure at all. You get told which surfaces will come up well, which need treating and then leaving to work, and which are better left alone. The site visit is free, and so is the written price, with each surface on a line of its own so you can take part of it and leave the rest.
The work
What we get called to around Downton

Roof cleaning on the post-war half of the village. Nearly half of Downton went up between the 1950s and the early 1980s, and those estates carry concrete interlocking tile that holds moss thickly on the shaded slopes. The growth is scraped off dry first, then the tile is soft washed at low pressure and treated so the spores left behind do not simply regrow over the winter. Nothing is forced up under the lap, because water driven backwards under a tile lands on the felt rather than in the gutter. All of the scrapings end up in the guttering, so clearing the gutters and checking the outlets is part of a roof clean here, not an extra line at the end.
Old brickwork and lime pointing around the Borough. A quarter of the village predates 1919 and the largest single group of it went up before 1900. That is soft handmade brick bedded in lime mortar, and it is exactly the masonry a pressure wash ruins. It is soft washed with a weak solution, given time, and rinsed at about the pressure you would use on a car. Where the pointing has already gone we say so and tell you to get the mortar seen to first, not afterwards, because a joint that is open takes water straight into the wall whether it arrives from a hose or from the weather.
Black spot lichen and algae take the north and east elevations of painted render and pebbledash first, and they sit in the surface rather than on top of it, so a wall goes patchy long before it goes dirty. Soft washing with a biocide clears it over a few weeks without stripping the paint. A jet wash at close range takes the paint off with the growth and turns a clean into a decorating job. Gutters are cleared by hand or by vacuum from the ground, outlets rodded through, and the joints looked at while we are up there, because the stain running down a wall is more often a split joint than a blockage.
Block paving, brick paths and slabs all lose their jointing sand when they are washed, so block paving is re-sanded afterwards or the blocks start to move. Sealing is a separate decision and only worth doing once the paving is properly dry, which in the Avon valley is not the week you asked. What we would talk you out of: cleaning a roof that has a rocking ridge or loose verge bedding before that is put right, sealing an old solid wall at all, and paying twice for a drive that was washed in the spring and never treated. Every product we use is sold for the job and used to its label, which is what the biocides regime the HSE administers expects.
How it runs
From your call to a written price
You get an itemised sheet: surface, method, protection, access and disposal, each on its own line. Thomas Hannen prices it himself and the visit is free. Cleaning is maintenance, so no application and no building control, even though Downton has its own conservation area and over a hundred listed entries. Paint or a sealer afterwards is the step to check with Wiltshire Council. Where the water goes we do plan: downstream of everything here is a ditch heading for the Avon, so planting is soaked and sheeted, drains are covered, and we work to pollution prevention guidance rather than flushing residue into the nearest grid, which is also why Approved Document H keeps surface water apart from foul drainage.
Cost
What decides the price of a clean
Area alone tells you nothing here. The same wall can take an afternoon or twenty minutes depending what has grown on it. A terraced cottage on the High Street with no side access, a post-war semi with a drive down one flank, and a bungalow with a conservatory across the back are three different jobs before a hose is unrolled, and work at height rules settle whether a pole reaches. Soft old brick, painted render and a concrete tile roof each want their own pressure. Two quotes for the same address are usually two different jobs, so ask about method, treatment and run off before you pick one.
If there is a date
A viewing, a visit or a deadline
Phone rather than fill in the form. Treatments work over weeks rather than hours, so a wall done the week before a viewing can still look patchy on the day, and in a wet Avon valley spring the drying is slower again. Give us the date and we will say honestly whether it can be done properly by then. Anything outside Monday to Friday, 8am to 6pm, we arrange.
One local thing
The conservation area, and what you do to the outside afterwards

The old village is a conservation area and the parish carries something over a hundred listed entries, most of them in and around the Borough. None of that stops you cleaning. Washing a wall, a roof or a path is maintenance and needs no consent, whatever the building is and whoever owns it. Where it starts to matter is the step people take next: sealing the brickwork, putting a coating on the render, or painting something that has never been painted.
That is a change of appearance rather than a clean, and inside the conservation area or on a listed building it is a different conversation with the council. Planning Portal guidance on external walls sets out where the line falls, and it is worth having that conversation before you commit rather than after.
The practical version is simpler and it applies whether or not your address is in the mapped area. On an old solid wall a sealant traps moisture inside something that was built to let it out, and it comes back at you indoors instead. So on the older half of Downton we clean it and stop there. If you want it to stay clean for longer, the answer is a biocide that keeps working in the surface, not a film over the top of it.
If someone quoting you offers to seal an old brick elevation, ask them where the moisture that used to leave through the face of the brick is supposed to go. On the newer estates that concern does not arise, and sealing block paving or a modern render is simply a cost against tidiness decision you are free to make either way.
Who you are dealing with
A local firm you can check
Downton, Redlynch, Lover and the SP5 villages down the Avon valley, worked from our base the other side of the New Forest. Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
Downton questions we get asked
Downton is in Wiltshire. Who deals with a listed cottage?
Wiltshire Council, not Dorset, which catches people out when they ring round firms based over the border. Downton has 107 listed entries including the Manor House and the Church of St Laurence, and the village carries its own conservation area on top of that. Washing a listed building is not an alteration and needs nothing. Anything that changes the surface, a coating or a paint, goes to Wiltshire first.
What do you use on a wall built before 1900?
Water at garden hose pressure and a good deal of patience. A quarter of Downton predates 1919 and the single biggest band is pre-1900 at 22.6%, so soft brick and lime are the normal thing here rather than the exception. Walls like that dry out through their own face, and forcing water in with a lance leaves damp inside for months. Growth comes off with treatment and time instead.
The Avon is at the bottom of the garden. Is that an issue?
It is the thing that sets how we work in Downton. The River Avon is a protected watercourse, and treated water reaching it is not something anyone should be relaxed about, so nothing is allowed to run off towards the bank. We contain what comes off hard surfaces, work back from the water and pick a dry day so there is no rain carrying it downhill for us.
The ground never dries out. When is the best time?
Late spring or early autumn for anything involving standing on the garden. Soil through Downton is naturally wet, so winter work churns lawns and leaves ruts that stay until summer. The roof itself we will do at any point in the year, because that is worked off a ladder or a pole rather than from the lawn. Hard surfaces we keep back for a run of dry days.
Would the quote split the house from the outbuildings?
Every time. The written quote is itemised by element, so the house, the outbuildings, the boundary walls and the paths each get a line with the method beside them. That matters on a Downton property, where outbuildings are often older than the house and want gentler handling. Thomas Hannen prices it himself after walking the site, and neither the visit nor the quote is charged for.
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Exterior cleaning near Downton
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Get the outside of it looked at properly
A free site visit around Downton, then a written itemised price with every surface on its own line. Tell us if there is a date to work to.