Insulation in Downton
Loft insulation, warm roofs and wall insulation across Downton and the SP5 villages along the Avon. We survey before we price, and the visit and the quote are both free.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
In most Downton houses the cheapest thing that actually works is the loft. Clear out what has settled, lay mineral wool back between and over the joists to a full 270mm, insulate and seal the hatch, and you have moved the heat loss more than a new radiator would for the same money.
People ring us here for one of three reasons. A bedroom in an older cottage that never warms up however long the heating runs. Black mould coming back along the top of a bedroom wall, or water running on the underside of the felt when you put your head through the hatch. Or a house just bought, where the survey said the loft insulation was thin and nobody has said what to do about it.
They are the same visit. We look in the roof space and in the room underneath it, and tell you which of three things is wrong: not enough insulation, insulation in the wrong place, or a roof that cannot breathe. Then it goes in writing, itemised, and you decide. We are not going to sell you a wall job to cure a draught coming under a door.
The work
There is no height left at the wall plate

Loft insulation, and taking out what is already there. A quarter of Downton predates 1919 and the peak of the stock is pre-1900: brick cottages along the Borough and the terraced rows behind it, sitting under shallow purlin roofs with almost no height left at the wall plate. That is the whole job in one sentence. Getting depth across the middle of the loft is easy, and getting it into the last half metre at the eaves without choking the airflow is what takes the time, which is the part a cheap quote quietly leaves out. We run mineral wool between the joists and then a second layer over and across them, so the timber is covered rather than left as a cold bridge. Old material that has compressed or settled comes out first, is bagged, and leaves with us.
Ceilings that will not take any weight. A good many ceilings under those older roofs are still lath and plaster. You do not walk on them and you do not stack boxes on them. Where you want the loft usable, boarding goes on raised legs above the insulation so the depth is not squashed flat, because a roll pressed down to half its thickness has lost most of what you paid for. Storage and full depth can both be had, but not in the same 100mm.
Where a cottage roof has been converted, or where a tank and a boiler need to stay in the warm, the insulation moves to the rafters: PIR rigid board cut tight between them with a second layer under, or a foil faced multi-layer quilt where the headroom under a sloping ceiling will not take board. Done carelessly at the dormer cheeks and where the slope meets the flat, you have only moved the cold spot somewhere you cannot see it.
The post-war housing on the edges of the village, which is nearly half the stock, mostly has a cavity wall, and that can be drilled and filled from outside in a morning once we have checked the cavity is clean, dry and actually empty. The older brick is solid, so there is nothing to fill: internal wall insulation battened and boarded on the inside, or external wall insulation rendered over the outside. Both are proper building work rather than a morning, and with 107 listed entries and a conservation area over the village, the outside option is often not the one you are allowed.
Then vent trays at the eaves so the roof space still breathes, covers over the downlighters, lagging on the tank and on every pipe that now sits above the insulation, because a properly cold loft is a loft where pipes freeze, and a draught seal and an insulated panel on the hatch, which is regularly the largest gap left in an otherwise finished job.
How it runs
From your call to a written price

One person to ring, the same team from the first visit to the last, and none of your work sub-contracted out. The quote is itemised: survey, clearing, material and depth, ventilation works and disposal on separate lines.
Nothing that happens inside the roof space needs permission, and Planning Portal guidance on insulation says as much. Changing the outside face of a building in Downton is a different question, because the conservation area and the listed entries inside it mean external wall insulation is judged on appearance before it is judged on u-values, and we say so before quoting it rather than after.
Cost
What decides the price of an insulation job

A post-war house with a landing hatch and an empty loft is an afternoon, a terraced cottage where the only way up is a small hatch over the stairs is longer, and a converted roof where boarding has to come up and go back is longer still. Old material to bag and take away, storage to move and put back, and eaves that must stay clear all come first, and Approved Document L sets what the work has to reach. Comparing quotes, ask what depth is being laid, whether the old material is removed or covered, and whether the hatch and pipework are included.
If it is urgent
Damp, condensation or a room you cannot heat
Ring rather than use the form. A loft dripping with condensation, mould coming back faster than you can wash it off, or a room that will not hold heat before a cold snap gets looked at quickly. If the felt in an older Downton loft is running with water, ring before you buy any more insulation, because depth over a roof space that cannot breathe makes the damp worse.
The one local thing
Downton's conservation area, and what it still lets you do

Downton has its own conservation area and there are 107 listed entries in and around the village. That reads like an obstacle and for most of this work it is not one. Everything that happens inside the roof space is invisible from the street: the roll, the boarding, the vent trays, the hatch, the tank and pipe lagging.
None of it is controlled and none of it needs anybody's permission. If your house is listed the inside is protected as well, so the loft is still fine, but anything fixed through an old lath ceiling is a conversation before it is a price.
The line is crossed the moment the outside changes. External wall insulation adds board and render to the elevation, pushes the window reveals back, buries the eaves detail and changes the colour and texture of the wall, which is why Planning Portal guidance on external walls treats it as a planning matter rather than a maintenance one.
Inside a conservation area that is a formal application, and on a listed building there are other permissions you may require on top. So on the solid-walled houses here the sensible order is loft first, draughts second, and internal wall insulation on the coldest room only if it is still not enough. We will tell you at the survey which side of that line your address sits on, and we will not quote you for something you would not be allowed to do.
Who you are dealing with
A local firm you can check
We work Downton and the SP5 villages either side of the Avon, from Redlynch and Lover down to Breamore and Fordingbridge, and the run up from the yard is a straight one. Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
Downton questions we get asked
Downton is in Wiltshire. Who do we apply to?
Wiltshire Council, not Dorset or the New Forest, which trips people up because we work across all three. For a loft you are not applying to anyone. It matters when the outside changes, and with the Downton conservation area and 107 listed entries in the village, a change of covering or a rooflight is a real application rather than a formality. We find out which category you are in first.
A quarter of Downton predates 1919. What does that mean practically?
It means solid walls and roofs that work by staying open to the air. Just over a quarter of Downton housing predates 1919, with the largest single group built before 1900, so lime, breathable quilt and clear eaves are the normal specification rather than a fussy option. Cement pointing and foil backed board are what cause the trouble in these houses, usually a few years after somebody fitted them.
Does the River Avon designation affect building work here?
Only where a scheme adds somewhere to sleep. Downton falls in the River Avon SAC nutrient catchment, so a conversion or an extension that creates a bedroom has a nutrient requirement to satisfy through Wiltshire Council. Repairs, re-roofing and insulating an existing ceiling do not engage it. It is worth knowing which side of that line your plan sits on before an architect starts drawing.
Which rooms in an old Downton house feel it worst?
Usually a back bedroom over an unheated space, and a room in a rear extension. In pre-1900 cottages, and 22.6% of Downton was built before 1900, those parts of the house often have no cavity, a thin roof over them and a floor above open ground. Fixing the main loft will not warm them. They need their own answer, which is why we survey room by room.
What should I look at before booking anyone in?
Open the hatch and check three things: whether you can see the top of the joists, whether daylight shows at the eaves, and whether the felt under the tiles is torn or sagging. Torn felt in an older Downton roof lets wind through the whole space and any quilt you lay under it will underperform. Photograph what you see. It saves a lot of guesswork on the visit.
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Get the loft looked at before the cold weather
A free survey in the roof space and in the room below it, then an itemised written price. No obligation and nothing paid up front.
