Repointing at Post Green and Lytchett Minster
Inside the conservation area the joint profile and the colour of the mortar are part of what is protected, so both are worth settling before anyone starts.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
Repointing like for like is maintenance and needs no application. Changing how the joint looks is a different matter, and a fair share of the older frontage around Post Green sits inside the Lytchett Minster Conservation Area, where appearance is exactly what the designation protects.
Most jobs here start with one of three things. A frontage where the joints have weathered back far enough to see from the road. Brick faces flaking below a sill while the pointing next to them looks untouched. Or a hard band of mortar applied over the face of the brick years ago, which has begun to lift and take the brick with it.
All three are mortar rather than bricklaying, and all three are repairs to what is already standing. We look at every elevation rather than the one you have spotted, scrape and tap a few joints to find how deep the decay goes, and photograph the existing pointing before anything is disturbed. On an older frontage that photograph is worth having for reasons beyond the quote.
You get it back in writing, itemised, split elevation by elevation, with anything we would leave marked as such. The visit and the quote are free, and Post Green is eight miles from us.
The work
Pointing that has to look right as well as work

Older frontage, in lime. The brick along the Dorchester Road frontage and around the older part of Lytchett Minster is solid wall with no cavity behind it, and it sheds water by letting it evaporate back out through the joint. That only works while the mortar stays softer and more permeable than the brick, so it comes out by hand to about twice the joint width and goes back as an NHL lime or lime putty mix gauged to the original sand. A disc cutter would widen the joint and take the arris off a soft brick either side.
Getting the profile right, because here it counts. Flush, slightly recessed, weather struck and bucket handle all shed water perfectly well, but they do not look the same from the road, and a period frontage usually wants flush or a shade recessed. The one we spend most time undoing is strap pointing: a raised band of hard mortar applied over the face of the brick, which traps water behind itself and reads as a mistake from thirty yards. Taking it off without damaging the brick is slow work and priced as such.
Matching the colour, which is the sand. Mortar colour comes overwhelmingly from the sand rather than from anything added to it, so matching means finding the right sand rather than tinting a grey mix. We take a sample of sound original from somewhere sheltered and put a trial panel up on a discreet part of the wall for you to see in daylight. Fresh mortar reads lighter than aged, so the panel is judged on how it will weather.
The post-war majority. Over half the homes around Post Green were built between 1945 and 1982, and that is cavity work: a single skin of hard fired brick in a cement and sand mortar. It fails differently from lime. The joint pits and opens at the arris instead of washing out, water sits in the recess, and a hard frost lifts the fired face off the brick. Those want a gauged mix of similar strength going back in, and the blown faces cut out and replaced against a sample.
Stacks, boundary walls and copings. A chimney has weather on four sides and nothing warming it from inside, so its joints go friable and open years ahead of the walls below, and the penetrating damp that follows appears on a ceiling. Free standing boundary walls along the road have weather on both faces and a coping that has often lost its bedding, which lets water straight into the top of the wall to freeze.
How it runs
From your call to a written price

Same team from first visit to last, one person to ring, and no sub-contracting your work out. The quote is itemised: access, raking out, the mortar mix, the area of each elevation, brick replacement and disposal on separate lines.
Nothing is left open overnight. The site is swept at the end of each day, and what comes out leaves with us. If something turns up that nobody could have seen, you get a photograph and a price before we carry on.
Repointing like for like is repair rather than development, so there is no planning application and nothing for building control to sign off. Appearance is where it changes. Post Green sits within the Lytchett Minster Conservation Area, designated in 1998, so a change of mortar colour, material or joint profile is a matter to raise with Dorset Council before it happens, and the Planning Portal guidance on external walls explains the general position. On a listed building the mortar is protected fabric and needs listed building consent.
Cost
What decides the price of a repointing job

No rate per square metre: the area tells you almost nothing until somebody has looked at what the joints are actually like.
Getting to it. A period house fronting the road, a post-war bungalow a tower will reach along its whole length, and a free standing boundary wall are three different set ups. A chimney or a gable wants a scaffold, and how long the platform stands matters as much as how big it is. Access under the work at height rules is a priced line, not absorbed into a rate.
The joints decide it, not the wall. How deep the joints have to come back, and whether the faces have already spalled, sets the hours far more than the area does. Hand raking is slow, but a disc widens the joint and takes the arris off.
Matching is the part that shows. Too strong a mix holds water against a soft brick and the face blows off in the first hard frost. Lime is the right answer on most pre-1919 walls here.
Comparing quotes? Ask how deep the joints are raked and by hand or disc, what the mix is and whether it was matched, how many spalled bricks are being replaced, and whether the scaffold is in the price.
If water is getting in
Open joints, and water coming through the wall

Ring rather than use the form. Joints washed out let driven rain straight through to the inside face, and on a chimney it finds the flashings as well. We come and look, sheet the worst if the weather is against us, and price the elevation once it has dried enough to see what is sound. If water is showing on an inside face after a wet south westerly, that is nearly always the exposed elevation rather than the whole house, so say which room when you ring. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.
Worth knowing
What the conservation area actually controls
A good deal of the older property around here sits inside the Lytchett Minster Conservation Area, designated in 1998, and it is worth understanding what that does. It does not stop you repointing and it does not make the job harder. What it does is turn appearance into a planning matter, so a genuine like for like repair is maintenance, while changing the mortar colour, the joint profile or the material is not your decision alone. There are also eighteen listed entries in and around the village, Post Green House among them, and on anything listed the mortar counts as protected fabric in its own right.
In practice that means three small things done before a joint is opened. Photograph the existing pointing, close up. Keep a sample of the sound original mortar rather than skipping it out with the rest. And if anything at all is changing, speak to Dorset Council's conservation officer before committing. The designated boundary is tighter than most people assume, so the first thing to establish is whether your address is inside it.
Who you are dealing with
A local firm you can check
We cover Post Green, Lytchett Minster, Lytchett Matravers, Upton, Hamworthy and across to Wareham and Poole, broadly BH16 and BH15, under Dorset Council. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
Post Green questions we get asked
Does repointing need permission inside the Lytchett Minster Conservation Area?
Not for a genuine like for like repair. Repointing in the same material, colour and joint profile is maintenance and no application is needed. What the designation controls is appearance, so changing any of those three is a conversation to have with Dorset Council's conservation officer before the work rather than after it. If the building is also listed, consent is required.
Our pointing sits proud of the brick face. Is that a problem?
It usually is. That is strap or ribbon pointing, a raised band of hard mortar laid over the face of the brick instead of into the joint. It holds water behind itself, it stops a solid wall breathing, and on a period frontage it reads as wrong from the road. Taking it off is slow work because the aim is to remove the mortar without pulling the arris off the brick underneath.
How do you match a mortar colour without guessing?
By matching the sand. Almost all of the colour in a mortar comes from the aggregate rather than from anything added, so we take a sample of sound original from a sheltered spot and make up a trial panel on a discreet part of the wall. You look at that in daylight before we commit. Because fresh mortar reads lighter than aged, the panel is judged on how it will weather.
What happens if the property turns out to be listed?
Nothing stops, but the order changes. We photograph and sample the existing joint before anything is opened, agree the mix and the profile with you in writing, and that material is what supports the consent application. It is not difficult for a straightforward mortar repair, but it takes time, so it is better found out at the survey than halfway through.
Will new pointing look obviously new for long?
For a season or two, yes, and that is normal. A fresh joint carries the pale dust of the sand on its surface and only settles into the colour of the wall once weather has worked on it. It is why we would rather do a whole elevation to a natural break than leave new joints sitting in the middle of old ones.
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Get the joint agreed before the first one comes out
Thomas comes out, photographs the existing pointing, samples the mortar and puts the price in writing, itemised, at no cost to you.
