Repointing exposed walls in Barton on Sea
Cliff top weather sets the mix, the joint profile and the week the work can happen. We look at the seaward face first.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
Along this stretch the limiting factor is often not what the wall needs but when it can be done. A fresh joint on a cliff top elevation has to be filled, struck and left to set without a driving south westerly running through it, and that narrows the working window more than people expect.
Most of what we get called to is on one side of the building. Joints on a seaward gable washed back behind the face of the brick. A white bloom across an elevation that used to be plain red. Joints that crumble when you scrape them and drop dust on the sill below. A squat chimney shedding grit into the gutter. Penetrating damp staining a chimney breast in a back bedroom.
The seaward face is where the survey starts, not where it stops. We walk every elevation, test joints with a key to find how far the decay has gone, tap along a course for the hollow note that says the pointing has parted from the brick, and photograph all of it. Back comes a written itemised quote, elevation by elevation, saying which faces are due and which have several winters left. The site visit and the quote are free, and nobody needs to be in for the survey outside.
The work
What the weather off the water gets at first

The elevation facing the sea. The south west face here runs a decade ahead of the sheltered sides. Driven rain arrives with force enough to work into an open joint rather than run off it, so the mortar washes back, water stands in the recess and frost takes the arris off the brick. That is why we price by elevation.
Late fifties and sixties cavity brickwork. More than half of Barton on Sea went up between 1945 and 1982, the busiest years by a distance being the late fifties and early sixties. That is a single outer skin of fired brick in cement and sand, often gauged with a little lime, weather struck or bucket handle. The joint erodes at the arris rather than cracking, and the face goes in flakes once water sits in it. A trial panel goes up somewhere discreet, matched for sand, gauge, texture and colour as it will look weathered.
The older end of the town. A small share of the town predates 1919 and is solid wall rather than cavity: no gap behind the brick, so it sheds water only by evaporation through the joint and has to stay breathable. Those get an NHL lime or lime putty mix matched to the original sand, finished flush or slightly recessed. Either way the method is the same: joints out to twice their width by hand, the angle grinder left in the van, damped down before filling and brushed back once the mix has taken up.
Salt fretted faces. At just over a kilometre from the water, salt arrives as spray carried inland rather than clean rain. It soaks into the outer few millimetres of joint and brick, holds damp between showers, then crystallises as the wall dries and breaks the material apart. Spalling shows first under sills, beside downpipes and just above ground, and where a face has gone we cut the brick out whole and turn or replace it against a sample off the wall.
Squat stacks on single storey roofs. Four homes in ten here are bungalows, so there are a great many short wide chimneys with weather on all four sides and nothing warming them. Their joints go loose and friable long before the house walls do. We repoint the stack, renew the flaunching round the pots and make good the junctions, priced as its own line. A low stack sometimes comes off a tower; anything on a main ridge is a scaffold.
Communal elevations. Getting on for a fifth of the homes here are flats, often in blocks taking the weather on one whole face, and we price for a management company as readily as for a single owner. Major works are usually consulted on under section 20 of the Landlord and Tenant Act 1985.
How it runs
From your call to a written price

Same team from first visit to last, one person to ring, and no sub-contracting. The quote is itemised rather than a figure on the back of a card: access, raking out, the mortar mix, the area of each elevation, brick replacement and disposal all on separate lines.
Nothing is left open overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up that nobody could have seen, you get a photograph and a price first.
Repointing like for like is repair rather than development, so there is no planning application and building control is not involved. Barton on Sea has no conservation area and only two listed entries, so for almost every address the question does not arise. Where it matters is appearance: changing what an external wall looks like is where permission begins, and Planning Portal guidance on external walls sets out where that line falls. New Forest District Council is the authority, and on a listed building the mortar is protected fabric, so listed building consent comes before a joint is opened.
Cost
What decides the price of a repointing job

No rate per square metre: the square metres tell you almost nothing until somebody has looked at the joints.
Getting to it. A cliff top bungalow with a squat stack, a nineteen sixties semi with one gable pointed at the sea and a block of flats on the clifftop road are three different set ups. A chimney or gable wants a scaffold, a low wall a tower or nothing at all. How long the platform stands matters as much as how big it is, and the work at height rules make it a priced line.
The joints decide it, not the wall. Raking out by hand is slow, and on soft brick the only safe way, because a disc cutter widens the joint and takes the arris off. How deep the joints come back, and whether faces have already spalled, sets the hours far more than the area does. The mix matters as much: cement holds water against a soft brick and the face blows off in the first frost, while lime is the right answer on most pre-1919 walls here.
Comparing quotes? Ask how deep the joints are raked, by hand or by disc, what the mix is and whether it was matched, how many spalled bricks are cut out, and whether the scaffold is in. Two quotes for the same job are usually two different jobs.
If water is getting in
Open joints, and water coming through the wall

Ring rather than use the form. Joints washed out let driven rain straight through to the inside face, and penetrating damp on a chimney finds the flashings too. We look, sheet or temporarily point the worst if the weather is against us, and price the elevation once it has dried enough to see what is sound. Along here it is the seaward gable or the stack almost every time. If the wall is already soaked we sheet it and come back rather than trap water behind fresh mortar. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.
Worth knowing
The week you point matters as much as the mix you point in
There is nothing between these houses and the Channel, and BS 8104, the code that grades walls for wind driven rain, puts this coast at the severe end of the scale. The obvious effect is how fast a joint wears out. The less obvious one is that it decides when the work can be done at all.
Mortar has almost no strength for its first day in the joint. A wet south westerly off the water will wash a freshly struck joint back out, and it will still look filled from the ground while being hollow behind. Lime is worse, because it sets slowly by taking up carbon dioxide from the air, and a lime joint caught by frost before it has cured is finished. So on the seaward elevation we work to the forecast rather than the diary and come back rather than push on through a bad afternoon.
Two things follow. Do not book a seaward elevation in lime for the back end of the year if it can wait for spring. And ask anybody quoting what happens when the weather turns.
Who you are dealing with
A local firm you can check
We cover Barton on Sea, Barton Common, New Milton, Bashley, Milford on Sea and along to Highcliffe, broadly BH25, with New Forest District Council as the authority. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he prices every job himself. A verified customer's 10 out of 10 on Checkatrade. The site visit and the written quote are free.
Questions
Barton on Sea questions we get asked
Is there a right time of year to book the exposed side?
Spring through to early autumn is the safe window for anything facing the water, and lime wants to be clear of the first frosts. Sheltered elevations we work on all year round. On the visit we say which faces can be booked whenever suits you and which is worth waiting for.
Why does the side facing the sea need doing before the back of the house?
Because it takes the weather and the other faces do not. Rain with wind behind it works into an open joint instead of running down it, so the mortar erodes far faster there. A seaward gable is commonly due while the north and east faces have another ten years in them.
There is a white bloom coming through our brickwork. Is that the mortar failing?
Not on its own. A white bloom is salt carried to the surface as the wall dries, and it tells you the wall is getting wetter than it should. Salt crystallising inside a brick is what lifts the face off, so we find where the water is getting in first, usually an open joint or a leaking downpipe.
Will the salt come back once the wall has been repointed?
Some will, because there is salt in the wall already and it has to leave somewhere. What changes is where. Point in something softer and more permeable than the brick and the salt comes out through the joint, which can be renewed. Point it hard and it comes out through the brick face, which cannot.
Our flat is in a block along the clifftop. Who arranges work on the outside walls?
The freeholder or managing agent in nearly every case, because the outside walls are usually retained rather than demised to you. We survey and quote for a management company or residents' association just as readily. Check the lease first.
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Start with the elevation the weather is on
Thomas photographs every face, tests the joints and sends a written itemised quote saying which elevation to do now and which to leave. Free.
