Gutter cleaning around Merritown and Hurn

Clearing the run is the easy part. Out here the question is where the water goes once it leaves the downpipe, and that is where it usually fails.

The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.

Out here the gutter is only the first third of the system. Clearing it does nothing if the downpipe discharges to a soakaway that has silted up or a ditch nobody has dug out in ten years, and around Merritown and Hurn that is where the trouble usually is.

Properties on this side of the Moors river tend not to have a public surface water sewer to run into. The rain that lands on your roof goes into a soakaway in the garden, into a ditch on the boundary, or onto open ground, and all three can stop working without anybody noticing until a downpipe starts backing up.

So we look at all of it. The free visit covers every run, every outlet and every downpipe, and then where the water is actually going once it leaves the shoe. You get a written itemised quote for the clearing and the repairs, and a plain note of anything below ground that wants a drainage contractor rather than us.

The work

From the eaves to the ground, it all has to run

Leaf litter and moss lifted out of a house gutter by hand
Cleared, then provedLifted out by hand, then water run through to show it goes.

We work down the system in order, because that is the only way to find out which part has failed.

The run. Leaves, moss, roofing grit and silt, scooped out by hand from a ladder, or lifted with a vacuum on a reach pole where the ground is too soft to foot one. It comes out into a bag and goes with us. On an exposed site like this a lot of what we find is not from the property at all: twigs, heath litter and dust blown in on a south westerly and packed hard at the stop ends.

The outlets and the downpipes. Each outlet is cleared, each pipe has water run through it while you watch, and a pipe that will not take it is rodded or looked at with a camera. Where a hopper serves more than one run it gets opened up too, because everything upstream ends there.

Where the water goes next. This is the part most gutter cleans skip. A shoe discharging onto a path, a gully choked with leaf mould, a soakaway that has silted and no longer takes anything, a boundary ditch grown over: any of them backs the system up from the bottom, and the symptom shows at the top as an overflowing gutter. " + ADH + " sets out what rainwater is supposed to discharge into. We check what we can reach and tell you plainly what we cannot.

Outbuildings. Stables, workshops, garages and the odd barn have more roof between them than the house does, and their gutters are the last thing anybody looks at. A run over a stable door that overflows all winter soaks the brickwork below it, leaves green staining and damp across the render, and rots the fascias and soffit behind. By then the sludge in the gutter is the least of it.

Repairs. Sagging between brackets, a union that has lost its seal, a length blown out of fall, a bracket into rotten timber. Photographed, priced, and only done once you have said yes. On long low buildings we refix, realign and re-hang rather than replace wherever the run itself is sound.

How it runs

From your call to a written price

Rainwater spilling over the front edge of a blocked gutter in heavy rain
Where it shows firstWater over the front edge, and a wet stripe down the wall below.

Same team from first visit to last, one person to ring, and no sub-contracting your work out to somebody you have never met. The quote is itemised, not a figure on the back of a card: access, the length of run, the number of outlets and downpipes, any repair, and where the debris goes on separate lines, so you can compare it properly against anyone else's.

Nothing is left open or unusable overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up once we start that nobody could have seen, you get a photograph and a price before we carry on.

Clearing and repairing rainwater goods is maintenance, so there is no planning application and nothing for building control here. There is no conservation area and three listed entries nearby, where the original rainwater goods are protected fabric and replacing them is a consent question, and the council keeps the list for the council area.

Cost

What decides the price of a gutter clean

No rate per square metre, because a metre of gutter behind a conifer and a metre on an open gable are not the same metre.

Getting to it. A farmhouse with a ditch on the boundary, a bungalow on a soft verge and a long stable range are three different jobs before anything is opened up. A bungalow run comes off a ladder or a pole, a three storey gable wants a tower, and a valley gutter between two roofs wants a proper platform. The work at height rules are why the access is a priced line rather than something absorbed into a rate.

What is in it, and how far it has travelled. Leaf litter lifts out in minutes. Moss washed off the tiles sets into a wet mat that has to be dug out, and silt in a long run behind a hedge is heavier and slower than anything a photograph shows. The number of outlets matters more than the length, because that is where it packs.

Whether it is a clean or a repair. A joint that drips once it is running again, a downpipe blocked at the shoe, a length of plastic that has sagged between brackets: none of that is clearing, and it is the part that decides whether you are booking an hour or half a day.

Comparing quotes? Ask whether the downpipes are being run through or just the gutter cleared, whether the outlets and hoppers are checked, whether it is a clear or a clear and a check for leaks, and who takes the debris away. Two quotes for the same job are usually two different jobs.

If it is overflowing now

Water coming over the gutter in heavy rain

Ring rather than use the form. Water running down a wall in a downpour soaks the brickwork and finds its way to a ceiling faster than most people expect, so a blocked outlet in a wet week goes to the front of the queue. We clear it, run water through to prove it, and tell you honestly if what you actually have is a broken joint rather than a blockage. The ground out here is already a high surface water risk, so we do not leave an overflow standing against a wall. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.

Call now: 07435 839745

Worth knowing

There is no public drain to send it to

In a street, rainwater leaves the downpipe and goes into a public surface water sewer, and that is the end of it. Around here it usually does not. It goes to a soakaway in the garden, or a boundary ditch, or a watercourse, and the ground it has to soak into is a high surface water flood risk with the Moors river under a kilometre away. You can look up your own address on " + FLOOD + ".

The practical effect is that the bottom of your rainwater system needs as much attention as the top, and hardly anybody gives it any. A soakaway silts up over years and then simply stops taking water, at which point the downpipe backs up and the gutter above it overflows even though the run is clean. A ditch that has not been cleared grows in and does the same. So before you spend money on clearing a gutter twice, check where the water is going: lift the gully grate, watch what happens at the shoe in heavy rain, and walk the boundary ditch. We do the first two as part of the visit and will tell you honestly when the answer is a drainage job rather than a gutter one. On frequency, an open site like this is not a twice a year job: clear it in late autumn after the leaves are down, then look again in spring at the outlets alone.

Who you are dealing with

A local firm you can check

We cover Merritown, Hurn, Parley Cross, Avon and out towards Christchurch, broadly BH23, under Bournemouth, Christchurch and Poole Council. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.

Questions

Merritown questions we get asked

Our gutter overflows even though it was cleared. What now?

Look at the bottom of the system. If the downpipe backs up at the shoe, or the gully beside it stands full, the blockage is below the pipe rather than in the run. Out here that often means a silted soakaway or a ditch that has grown in, and no amount of clearing at roof level will change it.

Do you clear stable and outbuilding gutters?

Yes, and on a property with a yard they are usually the ones that need it most. A stable range or a workshop can carry more roof than the house, and nobody ever looks at the run over the door. We price the house and the outbuildings on separate lines so you can choose.

How do we know where our roof water actually goes?

Watch it rain. Follow each downpipe to its shoe or gully and see whether the water disappears or pools. If there is no public surface water sewer, it is going to a soakaway or a ditch, and both need looking at every few years. We check what is visible on the visit.

What if there is nowhere solid to stand a ladder?

Sometimes not, and that is fine. Where a verge or a border will not take a ladder foot safely we clear the run with a vacuum on a reach pole from the ground instead, or bring a tower. Which one it is gets decided on the visit and shown as access on the quote.

Where does the gutter waste go once it is out?

It leaves with us. On a rural property it is tempting to tip it on a heap somewhere, but wet gutter silt is mostly grit and moss rather than compost, and dropping it near a gully or a ditch puts it straight back into the drainage you are trying to keep clear.

Free quote

Get the whole rainwater system looked at, not just the gutter

Thomas comes out, clears every run and outlet, proves the downpipes with water and checks where it discharges. The visit and the quote are free.