Gutter cleaning around Merritown and Hurn
Clearing the run is the easy part. Out here the question is where the water goes once it leaves the downpipe, and that is where it usually fails.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
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Out here the gutter is only the first third of the system. Clearing it does nothing if the downpipe discharges to a soakaway that has silted up or a ditch nobody has dug out in ten years, and around Merritown and Hurn that is where the trouble usually is.
Properties in Merritown, on this side of the Moors river, tend not to have a public surface water sewer to run into. The rain that lands on your roof goes into a soakaway in the garden, into a ditch on the boundary, or onto open ground, and all three can stop working without anybody noticing until a downpipe starts backing up. If a gutter is coming over in a downpour right now, ring 07435 839745, and if you can do it without a ladder, look at the shoe of that downpipe.
So we look at all of it. The free visit covers every run, every outlet and every downpipe, and then where the water is actually going once it leaves the shoe. You get a written itemised quote for the clearing and the repairs, and a plain note of anything below ground that wants a drainage contractor rather than us.
The work
From the eaves to the ground, it all has to run

We work down the system in order, because that is the only way to find out which part has failed.
The run. Leaves, moss, roofing grit and silt, scooped out by hand from a ladder, or lifted with a vacuum on a reach pole where the ground is too soft to foot one. It comes out into a bag and goes with us. On an exposed site like Merritown a lot of what collects is not from the property at all: twigs, heath litter and dust blown in on a south westerly and packed hard at the stop ends.
The outlets and the downpipes. Each outlet is cleared, each pipe has water run through it while you watch, and a pipe that will not take it is rodded or looked at with a camera. Where a hopper serves more than one run it gets opened up too, because everything upstream ends there.
Where the water goes next. This is the part most gutter cleans skip. A shoe discharging onto a path, a gully choked with leaf mould, a soakaway that has silted and no longer takes anything, a boundary ditch grown over: any of them backs the system up from the bottom, and the symptom shows at the top as an overflowing gutter. Approved Document H sets out what rainwater is supposed to discharge into. We check what we can reach and tell you plainly what we cannot.
Outbuildings. On a Merritown property, stables, workshops, garages and the odd barn have more roof between them than the house does, and their gutters are the last thing anybody looks at. A run over a stable door that overflows all winter soaks the brickwork below it, leaves green staining and damp across the render, and rots the fascias and soffit behind. By then the sludge in the gutter is the least of it.
Repairs. Sagging between brackets, a union that has lost its seal, a length blown out of fall, a bracket into rotten timber. Photographed, priced, and only done once you have said yes. A seal or bracket can be done on the same visit if you agree the price first, and re-hanging a length is gutter repair in Merritown, priced separately.
How it runs
Clearing gutters at Merritown: how the visit runs

Ring, and Thomas comes to look at the roofline and gives you a written price himself. The clear follows on from that visit. The quote lists access, the length of run, the number of outlets and downpipes, any repairs, and where the debris goes, so you can compare it with anyone else's.
Most single storey runs are done from a ladder or with a pole and a camera on the end, so you can see the before and after for yourself. A taller gable, or a valley gutter between two roofs, needs a tower. Where the verge is soft, ladders and towers stand on boards, never straight on wet grass. We scoop out the leaf litter, moss and silt, bag it and take it away, then run water through each outlet and down each downpipe to prove it flows. A joint that drips or a bracket that has failed is photographed and priced for you first, and only repaired if you say so.
Clearing gutters is maintenance and needs nothing from planning or building control. Merritown is not in a conservation area. On a listed building, old cast iron rainwater goods are part of what is protected, and swapping them is a consent question, so the council keeps the list of what is designated.
Cost
What goes into a gutter clearing price
We do not charge by the metre, because a metre under a hedge and a metre on an open gable are not the same metre.
Height and ground. A bungalow run from a ladder is quick. A tall gable or a valley gutter needs a tower, and the work at height rules make that its own line. Ground that stays wet for days after heavy rain means boarding under the ladder feet, which adds time.
What is in it. Dry leaves lift out fast. Moss off the tiles sets into a heavy wet mat, and silt that has built up behind a hedge takes longer to dig out and bag. Outlets are where it all packs, so the number of outlets matters more than the length.
Where the water goes after. Merritown ground carries a high surface water rating, so a gully or soakaway at the foot of a downpipe that has silted up is worth clearing at the same visit. If it is not, the water leaves the gutter and pools at the wall instead.
A clean, or a repair. A leaking joint, a downpipe blocked at the shoe, or a length of plastic sagging between brackets is repair, not clearing, and it is priced separately so you can decide.
Ask anyone else quoting: are the downpipes being rodded through, or only the gutter scooped out? Are the gullies at the bottom included? Who takes the debris away?
If it is overflowing now
Gutters overflowing in a downpour
Ring rather than fill in the form. Water spilling over a gutter soaks the brickwork below, and on ground this slow to drain it sits against the wall footing as well. A blocked outlet in a wet spell moves up our list.
We clear it, run water through to prove it flows, and tell you plainly if the real problem is a split joint or a sagging length rather than a blockage. Our working hours are Monday to Friday, 8am to 6pm. If you cannot get through, keep your phone near you, because unanswered calls are returned as soon as we can.
Worth knowing
There is no public drain to send it to
In a street, rainwater leaves the downpipe and goes into a public surface water sewer, and that is the end of it. Around Merritown it usually does not. It goes to a soakaway in the garden, or a boundary ditch, or a watercourse, and the ground it has to soak into is a high surface water flood risk with the Moors river under a kilometre away. You can look up your own address on the government flood risk service.
The practical effect is that the bottom of your rainwater system needs as much attention as the top, and hardly anybody gives it any. A soakaway silts up over years and then simply stops taking water, at which point the downpipe backs up and the gutter above it overflows even though the run is clean. A ditch that has not been cleared grows in and does the same. So before you spend money on clearing a gutter twice, check where the water is going: lift the gully grate, watch what happens at the shoe in heavy rain, and walk the boundary ditch. We do the first two as part of the visit and will tell you honestly when the answer is a drainage job, not a gutter one. On frequency, an open Merritown site like this is not a twice a year job: clear it in late autumn after the leaves are down, then look again in spring at the outlets alone.
Who you are dealing with
Who clears your gutters
Merritown lies 3.6 miles north of Boscombe, where we are based, in the Hurn corner of BH23, and its council is Bournemouth, Christchurch and Poole. We clear gutters out to Christchurch and Parley as well.
The business trades as Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, and its owner Thomas Hannen comes to see your gutters himself, so the person quoting is the person answerable for the work. We hold a verified customer's 10 out of 10 on Checkatrade. You pay nothing for the visit, and nothing for the written quote with every item listed. Before you book a visit in Merritown, you can read our customers' Google reviews, word for word, on our reviews page.
Planning at a glance
Do you need planning permission in Merritown?
Most repairs in Merritown need no application at all. What decides whether a change to the outside of your house does is who the council is, whether a conservation area or a listing applies, and whether the place sits in a protected landscape.
| Question | In Merritown |
|---|---|
| Who decides | BCP Council is the planning authority for Merritown. BCP Council's heritage pages set out what it controls. |
| Conservation area | None covers Merritown, so a like-for-like repair is ordinary maintenance. |
| Listed buildings | Yes, there are listed buildings in and around Merritown. If yours is one, work can need listed building consent. |
| Protected landscape | No National Park or National Landscape covers Merritown. |
Questions
Questions about gutter cleaning in Merritown
Our gutter overflows even though it was cleared. What now?
Look at the bottom of the system. If the downpipe backs up at the shoe, or the gully beside it stands full, the blockage is below the pipe, not in the run. Out in Merritown that often means a silted soakaway or a ditch that has grown in, and no amount of clearing at roof level will change it.
Do you clear stable and outbuilding gutters?
Yes, and on a property with a yard they are usually the ones that need it most. A stable range or a workshop can carry more roof than the house, and nobody ever looks at the run over the door. We price the house and the outbuildings on separate lines so you can choose.
How do we know where our roof water actually goes?
Watch it rain: follow each downpipe to its shoe or gully and see whether the water disappears or pools. If there is no public surface water sewer, it is going to a soakaway or a ditch, and both need looking at every few years. We check what is visible on the visit.
What if there is nowhere solid to stand a ladder?
Sometimes not, and that is fine. Where a Merritown verge or border will not take a ladder foot safely we clear the run with a vacuum on a reach pole from the ground instead, or bring a tower. Which one it is gets decided on the visit and shown as access on the quote.
Where does the gutter waste go once it is out?
It leaves with us. On a rural property it is tempting to tip it on a heap somewhere, but wet gutter silt is mostly grit and moss rather than compost, and dropping it near a gully or a ditch puts it straight back into the drainage you are trying to keep clear.
Nearby, and next door
Gutter cleaning near Merritown
Nearby places we also cover for gutter cleaning, with straight-line distances from Merritown, and the other trades we offer in Merritown itself.
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Free quote
Get the whole rainwater system looked at, not just the gutter
We come out, clear every run and outlet, prove the downpipes with water and check where it discharges. The visit and the quote are free.
