Wall insulation in Winfrith Newburgh, from the base up
Cavity walls checked before they are filled, solid walls lined in something that lets them dry, and the base of the wall sorted before either.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
The first question on any wall here is not what to put in it but whether the wall can take it. A cavity that is clear, dry and wide enough can be filled in a morning. A solid wall cannot be filled at all, and in a village sitting low beside the Win the wet bottom metre of a wall decides whether lining the inside is sensible or just a way of hiding something.
Three calls come out of this village more than any other. A cold north gable that never feels warm. Black mould low down in the same corner of a bedroom every winter. And a house where cavity fill went in years ago and one elevation has been damp ever since.
So we look before anybody talks about materials. A borescope through one drilled hole settles what the wall is, a reading at the skirting settles whether the base of it is dry, and you get a written itemised quote with the survey, the system, the junction work and any ventilation on separate lines. The site visit and the quote are free.
The work
What can go into your wall, and what cannot

The borescope, before anything else. One small hole in a mortar joint, a camera in, and the argument is over. It shows whether there is a cavity, how wide it is, whether the leaves are bridged with mortar droppings and whether the inside face is wet. Nobody should write a quote for wall insulation without it.
Cavity fill, and the two materials. Bonded polystyrene bead is blown in with an adhesive, flows into a narrow or partly obstructed cavity and does not slump afterwards, which is why it suits older brick and block walls here. Blown mineral wool is fine in a clean, wide, sheltered cavity, but it holds water if driven rain crosses the gap, so not on an exposed south west elevation.
When we say leave it empty. A cavity under about 50mm, one full of rubble, one already wet, or a wall with no cavity trays over the openings. Bridging a wet cavity carries water to the inside face, and that is the commonest reason damp appears on a wall that was dry before.
Solid walls. A nine inch brick wall, a cob wall or a flint and rubble wall has nothing to fill. It gets lined inside or insulated outside. Before either, the wall has to be able to dry: ground level down, gutters running, joints sound.
Internal wall insulation. Insulated plasterboard, a PIR board such as Celotex or Kingspan, fixed to a treated batten or a stud frame with taped joints and a continuous vapour control layer. On an old solid wall we more often use wood fibre finished in lime, so the wall keeps drying inwards. Rooms lose 60 to 100mm and every socket and skirting comes off and goes back. BS 8000-8 covers the drylining.
External wall insulation. Board fixed to the outside, a mesh reinforced basecoat, then a silicone topcoat or a render carrier and a finish to match. It keeps your room sizes and puts the whole wall on the warm side, giving the best U value of the three, but it changes how the house looks, so here it is a planning question first.
Junctions, where the money and the mould both are. Reveals at windows and doors, the floor junction, the eaves, the joist ends built into the wall and any party wall. Those are the cold bridge points, and an insulated wall with a bare reveal just moves the condensation to the reveal. Thin aerogel laminate gets insulation into a narrow reveal without losing the window.
Ventilation and failed fill. A tighter wall needs somewhere for moisture to go: trickle vents, a real extract fan in the kitchen and bathroom, air bricks kept clear rather than covered, to the rates in Approved Document F. And where old fill has slumped and left the top metre empty we extract it, dry the wall and say honestly whether to refill.
How it runs
From your call to a written price

Same team from first visit to last, one person to ring, and no sub-contracting your work out to somebody you have never met. The quote is itemised, not a figure on the back of a card: the survey and any borescope check, the system and its thickness, making good around windows and doors, ventilation works, and disposal on separate lines, so you can compare it properly against anyone else's.
Nothing is left open or unusable overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up once we start that nobody could have seen, you get a photograph and a price before we carry on.
Insulating the inside of a wall is not development, which the Planning Portal's guidance on insulation confirms. Winfrith Newburgh has its own conservation area, so external wall insulation there changes the appearance and needs an application; Dorset Council holds the record of what is designated. Building control does engage, because regulation 23 brings a wall up to current standard once more than half of it is renovated.
Cost
What decides the price of a wall insulation job
No rate per square metre, because the wall area is the easy part; what happens at every window, door and floor junction is not.
Getting to it. A thatched cottage on the village street, a post-war semi off the Dorchester road and a detached house with an exposed gable are three different jobs before anybody prices a board. Cavity fill is drilled from outside and a bungalow comes off a tower where a three storey gable wants a scaffold. Internal lining is worked room by room from inside, so it is your rooms rather than a platform that gets disrupted. The work at height rules still set the platform.
Which wall you actually have. A cavity that is clear and dry can be filled in a day. A solid wall cannot be filled at all, and has to be lined inside or insulated outside, which is a different job at a different price. A borescope through one drilled hole settles it, and no honest quote is written before that.
The junctions, not the field of the wall. Reveals at windows and doors, the floor junction, the eaves and any party wall are where heat escapes and where condensation shows up if the detailing is wrong. That work is slow, it is most of the labour, and it is the first thing a cheap quote leaves out.
Comparing quotes? Ask whether the wall has actually been checked with a borescope or just assumed, what system and what thickness is specified, how the reveals and floor junction are being detailed, whether ventilation is being addressed, and who makes good the plaster and decoration afterwards. Two quotes for the same job are usually two different jobs.
If damp has appeared
Damp or mould after a wall was insulated
Ring rather than use the form. Damp patches or black mould appearing on an outside wall after cavity fill or internal lining usually means water is tracking across the cavity, or warm air is reaching a cold surface at a junction. We look before we take anything out, because the fix depends on which of those it is. Tell us whether the damp arrived after the wall was insulated or was always there, because that one answer changes where we start looking. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.
Worth knowing
The bottom of the wall decides the top of it
The Win runs through the village and the low ground either side sits in the higher flood zones, which you can check for any address on the government's flood risk service. For walls that matters in one specific way, and it is not about flooding.
Ground that stays wet keeps the base of a wall wet. In the older cottages the outside ground level has crept up, the floor inside sits low, and there is either no damp course or a slate one that has been bridged. Line a wall like that with a vapour tight board and you seal the moisture in. The wall stops drying inwards, the joist ends sit wet, and mould appears along the skirting within a winter. BS 5250 is the code of practice for it, and interstitial condensation behind a lining is far harder to see than the surface kind.
So on the wet side of the village the dull work comes first: ground away from the wall, gullies clear, a reading that has stopped moving. Then a breathable lining. Where the base of a wall will not dry at all, the honest answer is to leave it and put the money into the loft and the draughts, which will do more for the heat loss anyway.
Who you are dealing with
A local firm you can check
We cover Winfrith Newburgh, East Knighton, Wool and the villages between there and Wareham, broadly the DT2 side of Purbeck, under Dorset Council. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
Winfrith Newburgh questions we get asked
How do you know whether my wall has a cavity?
A borescope through one hole in a mortar joint. Wall thickness gives a first guess, but the camera settles the width and whether anything is in there already.
My house is low lying. Is internal insulation still safe?
Only once the base of the wall is dry and staying dry. If it is not, a sealed lining traps the moisture and you get black mould behind it. We take readings at the skirting before specifying.
Will cavity wall insulation cause damp?
In a sound, dry, sheltered cavity, no. In a wet, narrow or rubble filled one it can, because the fill gives water a path across the gap. That is the whole reason for looking first.
Who stands behind a cavity fill if it goes wrong?
We do not run a guarantee scheme of our own. A cavity fill installation is normally covered by an independent scheme, so ask whoever fills the wall for the paperwork and keep it with your EPC.
How long does it take and how much mess is there?
A cavity fill is usually a day, drilled from outside, with little to see indoors. An internal lining is a room at a time and is decorating work as much as insulation work.
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Find out what is actually in your wall
Thomas comes out, puts a borescope through one hole, takes readings at the base of the wall and prices the job in writing. The visit and the quote are free.
