Repointing in Winfrith Newburgh, joint by joint
Hand raking, a mortar matched to the wall it goes into, and the joint profile put back as the village has it.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
Mortar is due for replacing when it has weathered back behind the face of the brick, comes away as sand under a car key, or sounds hollow when you tap along a course. In Winfrith Newburgh the harder question is not whether to point but what to put back, because the whole village is a conservation area and the finish of the joint is the part everybody sees.
Three sorts of call come out of this village. Joints on a cottage frontage gone friable, dropping sand onto the path every dry spell. A grey band of hard cement standing proud of soft red brick that is crumbling away behind it. And a stack shedding mortar and cracked flaunching into the gutter, which on a thatched roof nobody should leave.
None of those is a wall problem. All three are mortar, put right with a chisel, a matched mix and enough time. We look at every elevation rather than the one you noticed, scrape two or three joints to find how deep the decay goes, tap for anything parted from the brick behind the face, and photograph it. You get it back in writing, itemised elevation by elevation, with the faces we would leave for a few more winters marked as such. The site visit and the written quote are free.
The work
What we find in the joints around the village

Hand raking, and why no disc goes near it. Almost everything old here is solid wall with no cavity, built in lime mortar and meant to shed water back out through the joint rather than hold it out at the face. We rake those joints with a plugging chisel and a hacking iron, back to sound material and roughly twice the width of the joint. The arris of a handmade brick is not straight, so an angle grinder or disc cutter widens the joint permanently and takes the edge off the brick. That damage does not grow back.
The mix, matched rather than chosen. Colour in a mortar comes from the sand, not the binder, so we take a sample of sound original from a sheltered joint, break it down and mix against it. On pre-1919 fabric that means a natural hydraulic lime or lime putty gauged softer than the brick, so the mortar stays the sacrificial part of the wall. A trial panel goes up on a discreet elevation and dries before anybody approves it, because wet mortar reads darker than it will finish. Joints are damped down, filled and brushed back once the mix has taken up.
Cement coming back out. A good many walls here were pointed in sand and cement, and that is the commonest fault we undo. A hard joint stops the wall drying through the mortar, so moisture leaves through the brick face instead and a frost lifts the face off. The tell is pointing standing proud and sound while the brick between it is eaten away. Getting it out is slow hand work and the only thing that fixes the cause.
Spalled faces and flint bedding. Where a face has blown we cut the brick out whole and turn or replace it from reclaimed stock, rather than filling the hollow with mortar, which never matches and drops out. Where a wall is flint banded with brick, the joint is set back at the face of the flints so the stones read as stones.
Stacks, and the thatch under them. A stack takes weather on four sides with nothing warming it from inside, so its joints go friable years ahead of the house, and the flaunching around the pots cracks after them. That is work at height off a platform. Where the roof below is thatched, the access and the sheeting are agreed with you and with the thatcher before the quote.
How it runs
From your call to a written price

Same team from first visit to last, one person to ring, and no sub-contracting. The quote breaks out access, raking out, the mortar mix, the area of each elevation, brick replacement and disposal on separate lines, so you can compare it against anyone else's.
Nothing is left open overnight, the site is swept daily, and what comes out leaves with us. If something turns up that nobody could have seen, you get a photograph and a price first.
Repointing like for like is repair rather than development, so there is no planning application and nothing for building control to sign off. Winfrith Newburgh has its own conservation area, where what a wall looks like is controlled even though the repair is not, and 58 listed entries in and around the village, a great many for its size. On a listed building the mortar counts as historic fabric rather than a finish over it, so repointing needs listed building consent from Dorset Council first, and the Act is clear about works affecting character. We check an address before a mixer is filled.
Cost
What decides the price of a repointing job

No rate per square metre: the area tells you almost nothing until somebody has looked at what the joints are like.
Getting to it. A thatched cottage tight against the village street, a farm range with a yard you can back into, and a low flint and brick wall on a lane are three different set ups before a single joint is opened. The work at height rules are why the scaffold is a priced line rather than something absorbed into a rate.
The joints decide it, not the wall. How deep the joints have to come back, and whether the faces have already spalled, sets the hours far more than the area does.
Matching is the part that shows. Too strong a mix is the classic mistake, and one hard frost takes the face off soft brick. Lime is right on most pre-1919 walls here.
Comparing quotes? Ask how deep the joints are raked and by hand or by disc, what the mix is and whether it has been matched, and whether the scaffold is in the price. Two quotes for the same job are usually two different jobs.
If water is getting in
Open joints, and water coming through the wall

Ring rather than use the form. Joints washed out let driven rain straight through to the inside face, and on a chimney it finds the flashings too. We come and look, sheet or temporarily point the worst of it, and price the full elevation once it has dried enough to see what is sound. Here that is most often the stack, or the elevation that takes the driven rain down the valley. If the roof under it is thatched, say so when you ring. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.
Worth knowing
The joint profile is the part a conservation area notices
A conservation area does not stop you repairing anything. It controls how the building looks when you have finished, and on a repoint the look is two things: the colour of the mortar, which comes out of the sand, and the profile of the joint. Most quotes talk about the first and say nothing about the second, and the second is what changes an elevation.
The historic finish on this fabric is flush, or a shade recessed so each brick and each flint reads as its own shape with a shadow line round it. What tends to go back instead is a weather struck joint cut off at an angle, or a ribbon of mortar smeared proud of the face. Both turn a soft, irregular old wall into a hard grid seen from thirty yards down the road, and a proud joint sheds water onto the brick below rather than off it.
So get the sand, the mix and the joint profile written into the quote rather than left to preference on the day. We put all three in ours, and where an address is listed we agree the specification before any scaffold is booked.
Who you are dealing with
A local firm you can check
We cover Winfrith Newburgh, Wool, West Lulworth, Owermoigne and Crossways, broadly DT2 and BH20, with Dorset Council as the planning authority. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
Winfrith Newburgh questions we get asked
Which joint finish should go back on a village cottage?
Whatever the wall already carries, and on the older fabric here that is nearly always flush or slightly recessed rather than struck at an angle. We match it off a sound stretch of the same wall and show you the profile on the trial panel first. A previous repair that left a proud ribbon of mortar comes back so the whole face reads the same.
Can a chimney over thatch be repointed safely?
Yes, but it wants planning rather than improvising. The stack is repointed and the flaunching renewed off a scaffold, with the thatch sheeted and the route up agreed first. No cutting disc comes out on a job like that, so the joints are raked by hand, which is what the soft brick wants anyway.
How far back does the old mortar have to come?
Roughly twice the width of the joint, and back to sound mortar rather than to a set measurement, so the depth varies across a building. Too shallow gives a skim of new mortar with nothing to hold on to, too deep loosens the brick. That judgement is why it is done by hand.
Our pointing was redone about ten years ago and it has failed again. Why?
Usually because the mix was too strong. A cement mortar in a solid wall traps the moisture that used to leave through the joint, so it leaves through the brick face instead and takes the surface with it. Sometimes the joints were never raked out, only filled over the top.
Do we need permission just to change the mortar colour?
Inside a conservation area a change of appearance on a visible elevation is the sort of thing Dorset Council takes an interest in, and mortar colour is appearance. On a listed building the pointing is part of the listed fabric and consent comes first. Putting back the same sand, mix and profile is maintenance and needs nothing, one more reason to match.
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Get the mix and the profile in writing
Thomas comes out, scrapes a few joints, photographs every elevation and prices it itemised, with the sand and the joint finish written in. Free.
