Wall insulation in Cadnam and Bartley, cavity first
Most walls here are a fillable cavity, which makes the question which fill rather than whether, and what happens at every reveal and junction afterwards.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
This is one of the few places on our patch where the answer is usually yes. Most of the housing around Cadnam and Bartley went up in the late 1960s and early 1970s, which means brick and block cavity walls wide enough to take a fill. The real question is which material, and whether the cavity is as clean as its age suggests.
People ring here about a cold detached house that costs a fortune to heat, a bungalow where one gable is always chilly, or a wall that has been damp on the inside since a fill went in.
We put a borescope through one drilled hole in a mortar joint and look. Clear or bridged, wide or narrow, dry or wet, empty or already filled. Then a written itemised quote lands with the survey, the material, the drilling and making good, any ventilation and any junction work priced separately. The site visit and the quote are both free.
The work
Which fill goes in, and what has to happen around it

Looking before filling. An age gives you an expectation, not a fact. The camera shows the true cavity width, whether the builders left mortar snots bridging the gap, whether there are cavity trays over the openings, and whether the inner leaf is dry. Ten minutes of survey saves an argument later, and it costs nothing.
Bonded bead. Polystyrene bead blown in with an adhesive so it locks together. It flows past obstructions, gets into a narrow cavity, sheds water rather than holding it and does not settle afterwards, which is why we specify it on anything exposed or anything under about 70mm. It is the material we reach for most often round here.
Blown mineral wool. Cheaper to install and perfectly good in a wide, clean, sheltered cavity. Its weakness is water: if driven rain crosses the gap the fibre holds it against the inner leaf. On a sheltered mid terrace or an inner elevation it is fine. On a weather facing gable it is not.
Cavities that already have something in them. From the mid 1970s builders started fitting partial fill boards against the inner leaf, leaving a clear gap in front. Blowing loose fill into that gap bridges it and is a common way to create damp on a house that was fine. The camera tells us which you have before anything is ordered.
The walls we turn down. A wet cavity, one full of rubble at the base, one bridged with mortar, or a wall with no trays over the windows. Filling those buys a small saving in heat loss and a large chance of penetrating damp. Where a fill has failed and slumped, leaving the top metre empty, we extract it, dry the wall and give an honest view on refilling.
Solid walls, where you have one. Older cottages and the odd single skin extension have a nine inch or half brick wall with nothing to fill. Those take internal wall insulation, insulated plasterboard or PIR such as Celotex or Kingspan on a batten or stud frame with taped joints, or external wall insulation with a mesh basecoat and a render carrier over the outside.
Reveals and junctions. A filled cavity still leaves cold bridges at the window reveals, the threshold, the floor junction, the eaves and the joist ends, and those are the strips where condensation and black mould show up. Reveals too shallow for a board take an aerogel laminate. This is the slow work and the first thing a thin quote drops.
Ventilation. Airtightness without ventilation is a trade, not a gain. Trickle vents in the windows, extract fans that actually move air, air bricks kept clear and not filled over, to the rates in Approved Document F.
How it runs
From your call to a written price

Same team from first visit to last, one person to ring, and no sub-contracting your work out to somebody you have never met. The quote is itemised, not a figure on the back of a card: the survey and any borescope check, the system and its thickness, making good around windows and doors, ventilation works, and disposal on separate lines, so you can compare it properly against anyone else's.
Nothing is left open or unusable overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up once we start that nobody could have seen, you get a photograph and a price before we carry on.
The New Forest National Park Authority is the planning authority here rather than the district council, so anything that changes the outside face of a wall goes to them; their interactive property map shows what covers your address. Internal insulation and a cavity fill are not development, which the Planning Portal's insulation guidance confirms, but regulation 23 brings building control in once you renovate more than half of a wall.
Cost
What decides the price of a wall insulation job
No rate per square metre, because the wall area is the easy part; what happens at every window, door and floor junction is not.
Getting to it. A 1970s detached house off the main road, a wide fronted bungalow and an older cottage with solid walls are three different jobs, even though two of them look alike from the pavement. Cavity fill is drilled from outside and a bungalow comes off a tower where a three storey gable wants a scaffold. Internal lining is worked room by room from inside, so it is your rooms rather than a platform that gets disrupted. The work at height rules still set the platform.
Which wall you actually have. A cavity that is clear and dry can be filled in a day. A solid wall cannot be filled at all, and has to be lined inside or insulated outside, which is a different job at a different price. A borescope through one drilled hole settles it, and no honest quote is written before that.
The junctions, not the field of the wall. Reveals at windows and doors, the floor junction, the eaves and any party wall are where heat escapes and where condensation shows up if the detailing is wrong. That work is slow, it is most of the labour, and it is the first thing a cheap quote leaves out.
Comparing quotes? Ask whether the wall has actually been checked with a borescope or just assumed, what system and what thickness is specified, how the reveals and floor junction are being detailed, whether ventilation is being addressed, and who makes good the plaster and decoration afterwards. Two quotes for the same job are usually two different jobs.
If damp has appeared
Damp or mould after a wall was insulated
Ring rather than use the form. Damp patches or black mould appearing on an outside wall after cavity fill or internal lining usually means water is tracking across the cavity, or warm air is reaching a cold surface at a junction. We look before we take anything out, because the fix depends on which of those it is. If the damp is on one elevation only, tell us which way it faces, because that is usually the whole answer. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.
Local
Late sixties and early seventies walls, and what that means
Most of the housing here belongs to a single building period, roughly the late 1960s and early 1970s, and it is a good period for this work. Cavities from those years are generally wide enough, the brick and block construction is consistent, and the walls were built before the fashion for partial fill boards, so there is usually a clear gap to work with.
That has two practical consequences. The first is that a cavity fill here is a genuinely quick job with a short payback, one day, drilled from outside, nothing to move indoors and no scaffold on a bungalow. The second is that this stock has a lot of bungalows and wide fronted detached houses, which means a large wall area for the floor area inside, so the wall is a bigger share of your heat loss than it would be in a two storey terrace.
The catch is the detail rather than the fill. Houses of this age often have no cavity trays over the windows and doors, thin or absent insulation at the reveals, and joist ends built into the inner leaf. So we quote the fill and the reveal work together, and where the camera finds no trays we say so plainly rather than fill the wall and hope. We do not run a guarantee scheme of our own, and a cavity fill installation is normally covered by an independent one, so keep the paperwork with your EPC.
Who you are dealing with
A local firm you can check
We cover Cadnam, Bartley, Copythorne, Winsor and the lanes towards Netley Marsh, broadly SO40, under the New Forest National Park Authority. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
Cadnam and Bartley questions we get asked
My house is from about 1970. Does it definitely have a fillable cavity?
Probably, but not definitely. Age tells you what to expect and the camera tells you what is there, including mortar bridging the gap and whether anyone has filled it already.
Bead or mineral wool, which should I ask for?
Bead for anything narrow, obstructed or facing the weather, because it flows and sheds water. Mineral wool is fine in a wide, clean, sheltered cavity and nowhere else.
Does a bungalow cost more to insulate than a house?
For the same floor area, usually yes, because a single storey spreads the same rooms across more external wall. It is also why the saving from doing it is bigger.
What are cavity trays and why do they matter here?
They are the sloped barriers over windows, doors and abutments that stop water tracking down the cavity into the room. Filling a wall that has none gives that water a path across.
Do you need to drill inside the house as well?
No. The holes go into the mortar joints outside on a set pattern and are pointed up to match afterwards. Inside the house there is nothing to see and nothing to move.
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Find out what is really in your cavity
Thomas comes out, puts a camera in the wall, checks the trays and the reveals and prices it in writing. The visit and the quote are free.
