Repointing and mortar matching in West Parley
Bungalow elevations you can reach off a tower, wet ground at the base of the wall, and a mortar mix chosen for both.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
Last updated
Your joints are due when they have gone soft and green, take a screwdriver, or damp shows low on an inside wall. On a West Parley bungalow that is almost never up at the eaves: it is the bottom few courses, where splash off a path, a raised bed or a patio laid against the house keeps the joints wet, so the job is raking those out and repointing in a softer mix once the cause is dealt with. Blown bricks are cut out and replaced.
That is worth knowing before you get anybody up a ladder. The signs in West Parley follow a pattern: a green, soft strip of mortar along the base of a wall, a joint you can push a screwdriver into behind the flower bed, a chimney shedding grit into the gutter, or a run of open joints on the one gable that faces the open ground.
We survey the whole outside of a West Parley house rather than the wall you have spotted, scrape a few joints to find the real depth of the decay, look at where the water is coming from as well as what it has done, and photograph all of it. Back comes a written itemised quote broken down by elevation, and if part of it can safely wait a few more winters we say so and leave it off.
The work
Low walls, long elevations and the joints that go first

Bungalow brickwork, and why it is a different job. More than a third of the homes in West Parley are bungalows, and a bungalow presents a long, low run of wall with almost all of it inside reach of a tower or trestles.
That takes the biggest single cost out of a quote, since a scaffold is only needed for the stack. It also puts the whole elevation at eye level, so a poor colour match or a sloppy joint profile is on show in a way it never is on a two storey house. We agree the finish first and strike it to whatever is already there, usually bucket handle or weather struck on this stock.
The base of the wall. What these West Parley houses usually need is the bottom four or five courses, where ground levels have crept up over fifty years of patios, block paving and borders. Wet joints go friable, then hollow, then wash out, and the salts carried up with the damp crystallise in the mortar and break it apart. We rake out to about twice the joint width, damp the joints down, fill, and brush the face back once the mix has taken up. Where the ground is bridging the damp proof course we say so, because pointing without dropping that level is a repair with a short life.
Sixties and seventies cavity work. Nearly six in ten homes in West Parley went up between 1945 and 1982, peaking in the late sixties and early seventies: fired brick, cavity built, in a cement and sand mortar. Those joints do not wash out the way lime does. They erode at the arris until water stands in them, then frost lifts the mortar and takes brick faces with it, which is the spalling you see under sills and at the corners of a bay. Blown faces are cut out and replaced, never filled, matched on a sample off the wall and a trial panel you look at first.
Stacks, and the little bit of solid wall that is left. A West Parley bungalow chimney is short, squat and exposed on all four sides, with nothing warming it from inside. Its joints go long before the house does, and a stack repoint with the flaunching renewed is a proper access job even on a single storey building. A small number of properties around the older lanes are pre-1919 solid wall rather than cavity, and those want an NHL lime or lime putty mix instead, because a solid wall has to stay breathable. We work out which you have on the visit.
Garden and boundary walls. West Parley front walls, dividing walls between drives and the low walls around a raised patio take weather on both faces with nothing to shelter them. Open coping joints let rain into the core, which then freezes. Repointing the coping and the exposed face, and cutting out the frost damaged bricks, is short work that saves a rebuild.
How it runs
Raking out and repointing a post-war bungalow

Most brick walls in West Parley went up after the war, a great many in the late sixties and early seventies, and they were pointed in cement mortar. The weather side and garden walls tend to go first.
Thomas looks at each elevation of a West Parley bungalow, scratches a few joints to see how deep they have gone, and checks the brick faces. The written quote gives separate lines for access, raking out, the mortar mix, the area of each elevation, any brick replacement and taking the waste away.
A West Parley repoint has one named company on the quote, from first visit to final sweep. A bungalow wall is worked from a low tower or trestles, so it rarely needs full scaffold. Windows, doors and paths are sheeted before raking starts, the dust and old mortar are bagged each day, and we sweep before we go. If some bricks turn out cracked or spalled once the old mortar is out, we photograph them and price replacements before going on.
Repointing like for like is repair, so no application and no building control. There is one small conservation area in West Parley, around the old church by the Stour, and four listed entries. On a listed building the mortar is part of the fabric, and repointing needs listed building consent from Dorset Council. We check your address before a joint is opened.
Cost
Depth of joint, match of mortar and height of wall

The size of the wall tells you less than you would think. What is going on in the joints matters more.
Getting to it. A detached bungalow can be done off a tower. A chalet bungalow gable reaching up to the dormer, or a two storey detached house, needs scaffold, and the HSE guidance on roof and height work makes access a line of its own.
Raking out. Hard cement is slow to cut out. Raking by hand protects the brick; a disc is faster but widens the joint and chips the arris, the sharp edge of the brick. How deep we go, and how many faces have already spalled, sets the hours.
The mix. Most walls in West Parley are hard post-war brick that takes a cement-based mortar well. The small number of pre-1919 buildings in the parish have softer brick, and a strong cement mix on them traps water and blows the faces off in frost. Those want lime. Colour matters too, so we match a sample first.
Ask any other quote how deep they will rake out and with what, what mix they will use, how many spalled bricks are included, and whether the scaffold is priced in.
If water is getting in
Washed-out joints and damp on the inside wall

Joints that have washed out let driving rain through the brick into the cavity, and on a chimney it gets in behind the flashings. If there is a damp patch indoors, note where it is and whether it is high up or near the floor, and tell us when you ring.
Please phone instead of using the form. On the first visit we look outside, sheet or temporarily point the worst joints, and let the wall dry before pricing it. A damp line along the foot of a wall is often ground level or the damp course rather than the pointing. We schedule work Monday to Friday, 8am to 6pm; if yours is urgent and you cannot get through, we call you back as soon as we can.
Worth knowing
Wet ground, and why the plinth wants a softer mix
West Parley sits on low ground on the north side of the Stour, and although the housing is not in the river flood zones, surface water risk across the area is rated high. Check your own address on the government flood risk service. In practical terms that means water sits on the surface after heavy rain rather than draining away quickly, and where it sits is against the bottom of your walls.
What that changes is the mix at low level, not just the timing. The temptation on a wall that keeps going soft at the base is to point it in the hardest mortar available. That traps moisture in the brick and pushes the damage upward: the water and the dissolved salts leave through the faces above and blow them off. On a wall with wet ground against it we point the plinth in a slightly softer mix than the brick, do not seal it, and tell you where the water is coming from first. Often the useful money goes on lowering a bed, cutting a gravel margin or fixing a gully rather than on mortar at all, and we would rather say that on a free visit than take the job twice.
Who you are dealing with
Repointing across the parish and BH22
West Parley is about 4.5 miles from our base in Boscombe. We repoint across the parish, Parley Cross, Dudsbury, Longham, Ferndown and the rest of BH22, and Dorset Council is the local authority. The company is Bournemouth Roofing & Building Ltd, registered in England and Wales, number 15471719. Before you book a visit in West Parley, you can read our customers' Google reviews, word for word, on our reviews page.
Thomas Hannen runs it, and he scratches out the test joints and prices the work himself. Checkatrade shows a score of 10 out of 10 from a verified customer. There is no charge for coming out and none for the written quote, which lists every item.
Planning at a glance
Do you need planning permission in West Parley?
Most repairs in West Parley need no application at all. What decides whether a change to the outside of your house does is who the council is, whether a conservation area or a listing applies, and whether the place sits in a protected landscape.
| Question | In West Parley |
|---|---|
| Who decides | Dorset Council is the planning authority for West Parley. Dorset Council's heritage pages set out what it controls. |
| Conservation area | Yes: West Parley Conservation Area. Check whether your street is inside the boundary before changing anything visible. |
| Listed buildings | Yes, there are listed buildings in and around West Parley. If yours is one, work can need listed building consent. |
| Protected landscape | No National Park or National Landscape covers West Parley. |
Questions
Questions about repointing in West Parley
Do we need a scaffold to repoint a bungalow?
For the walls, usually not. Most of a single storey elevation is reachable from a tower or trestles, which is why bungalow repointing prices better than the same area on a two storey house. The chimney is the exception: a proper platform goes up, and it is a separate line on the quote.
The mortar at the bottom of our wall is soft and green. Is that rising damp?
More often it is splash and standing water, not anything rising. Rain hits a hard path or patio, bounces back onto the bottom courses and keeps them wet, and mortar that never dries goes soft and grows algae. Repointing helps, but only after the ground and the drainage are dealt with.
Should we repoint before or after having the patio done?
After, if the patio will change the ground level, because we want to see where the finished level sits against the wall. If the paving is staying, the order does not matter. Either way, tell whoever lays it to keep the finished surface well below the damp proof course and falling away from the house.
How long will the work take?
One elevation of a bungalow is usually a few days. A whole property with the chimney included takes longer, and lime work longer again, because it has to be worked in the right weather and protected while it cures. The quote gives working days, and weather is what moves them.
Will you make a mess of the borders?
Raking out drops spoil and dust, so beds, paths and anything planted along the wall get sheeted first, and the joints are damped down as we work. Everything is swept at the end of each day and the spoil leaves with us and never sits in a pile until Friday.
Nearby, and next door
Repointing near West Parley
Nearby places we also cover for repointing, with straight-line distances from West Parley, and the other trades we offer in West Parley itself.
Repointing nearby
Our other trades in West Parley
Repointing guides
Lime or cement mortar: which do you need? Reading a repointing quote: rake out Listed building consent for repointing and re-renderingEverything we do in Ferndown Repointing, all areas Every area we cover
Free quote
Have the bottom of your walls looked at
Thomas prices every job himself. He tests the joints, works out where the water is coming from and sends a written itemised quote, free of charge.
