Patios in Crossways
Straightforward gardens, no heritage constraints, and one thing worth checking before the first slab goes down.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
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For a patio, Crossways is the easy end of this trade and it is worth saying so. There is no conservation area, nothing in the village is listed, and most of the plots are level, square and modern. The paving you want is the paving you can have, and the only real question is what is under the lawn.
The jobs reflect that. A first patio on a garden that has only ever had grass. A tired 1980s terrace of grey flags to be taken up and replaced with porcelain. A rocking, cracked run of paving beside a conservatory. And weeds through jointing that gave up years ago.
None of it is complicated, but the base still decides whether it lasts. We come out to Crossways, dig a small hole, look at what the ground actually is under the turf, and take levels off the house. Then it is priced in writing and itemised: the dig, the muck away, the sub base, the paving, the edging and the jointing. Both the site visit and the quote are free.
The work
A straightforward garden, done once and properly

Clearing and digging out start the job. Turf, topsoil, an old concrete base from a shed, a 1980s slab terrace or brick paviours all come out first. We dig to firm formation and take the spoil away, loaded to a grab lorry or a skip. On a modern Crossways plot there is often more of it than people expect, because the ground has been built up rather than dug down.
The sub base. Geotextile separator where the formation is soft, then MOT Type 1 in compacted layers of about 100mm. This is the whole difference between a patio that stays flat and one that is rocking in a few winters, and it is the line most cheap quotes shorten.
Porcelain. Calibrated twenty millimetre porcelain suits these Crossways gardens well. Dense, effectively no water absorption, easy to keep clean, and textured finishes grip well wet. It has to be laid on a full bed of mortar over a slurry primed back, never on dabs, because a void under a dense slab becomes a crack.
Stone. Sandstone is warm and forgiving and the friendliest to work with, but porous, so it stains and greens in shade. Limestone is more uniform and marks with iron. Granite is dense and very hard wearing. Travertine looks good and behaves worst in a wet winter. Hand cut stone varies in thickness so the mortar bed does the levelling; calibrated stone is sawn to one depth.
Falls, levels and the damp course. Even on a level plot the paving is laid to a fall away from the house and finished two courses below the DPC, which is what Approved Document C is about. Modern houses often have the damp course close to the ground, so on some plots that means a shallow step down rather than a flush walk out.
Where the water goes. A sealed surface has to shed to somewhere on your own ground: an existing gully proved to still run, a soakaway where the ground drains, or a permeable build with an open graded base and permeable jointing. BS 7533-13 covers permeable construction, and Approved Document H covers surface water drainage.
Edges, steps and jointing. Edging bedded and haunched in concrete, a coping to a low retaining wall, a kerb line at the lawn and a gravel border along the house. Stone is hand pointed in a matched mortar or given a brush in compound worked into a full joint; porcelain takes a grout made for dense units.
Repairs. Re-bedding rocking slabs, rebuilding a sunken bay, swapping cracked units and replacing jointing that has washed out and gone to weed.
How it runs
Laying a patio behind a Crossways house or bungalow

Thomas visits, walks the garden, takes levels off the damp proof course and notes which way the ground falls, then prices it himself. The quote separates excavation, muck away and sub base from the falls and drainage, edgings and steps, the paving itself, and the jointing. Thomas stays your contact through the digging, laying and pointing.
Most gardens in Crossways are fairly level and square, behind houses and bungalows with a side gate or a path down the side. Where the gate is wide, a small digger can get through. Where it is not, the dig is done by hand and barrow, and the quote says so. Mid terraces with a shared rear path need everything carried through, so we agree times with neighbours. Paths are protected, the garden is tidied each evening, and all the spoil is taken away. Should we dig into an old concrete slab, a buried drain or tree roots, you see a photo and a price before we carry on.
This is one of the few places around Crossways with no heritage constraint at all: no conservation area and nothing listed, so a back garden patio is ordinary permitted development and the stone is your choice. Water is the rule that still applies. The Planning Portal paving guidance explains why a sealed surface has to deal with its own run off.
Cost
The dig, the base and the falls: where a patio price comes from
The paving you pick is the smallest part of a Crossways patio price. The ground and the levels decide most of it.
Getting through. Detached houses in Crossways usually have a side gate wide enough for a barrow or a small digger. A mid terrace on a shared path, or a bungalow whose garden is reached through the garage, means carrying by hand. The work at height rules still cover raised edges, steps and any machine on site.
Clearing the site. An old concrete base, a sunken bed edged with sleepers, conifer roots and builders' rubble left when the estate went up all get dug out and taken away by the load.
Made ground over sand. Many Crossways gardens have loose fill over the natural sand. A patio on it needs the fill dug out or a deeper, well compacted sub base, a positive fall, and often a channel drain, or the flags start to rock within a winter or two.
The house wall. Two courses of brick must show between the finished paving and the damp proof course, and the surface has to tip water away from the back door. On many estate houses the step down from the kitchen is shallow, so a threshold drain or a new step may be needed to get that right.
When you hold another quote next to ours, see if it says whether the flags go on a full wet bed or on dabs, which jointing compound is used, and whether edgings and steps are priced in.
If it has become a hazard
A slab that rocks or a step that has sunk
A corner that has lifted, or a sunken step, will trip someone, and a shaded, north facing patio grows slippery algae in winter. Put a pot or a marker on anything that has moved.
Take a photo of where the water stands after heavy rain, because it usually tells us whether the falls or the base have failed. On made ground a slab that rocks often means water is getting under it. We relay the worst slabs or treat the slippery ones at the first visit, and check the base before pricing anything further. Patio work runs Monday to Friday, 8am to 6pm. For a real hazard, speak to us on the phone instead of using the form, and if we miss the call, we return it as soon as we can.
Worth knowing
What is under the turf on a built up plot
Most of Crossways went up from the 1970s onwards, and on estate housing of that age the garden is very often made ground: subsoil, site arisings and whatever else was to hand, levelled off and turfed. It looks like a lawn and it behaves nothing like undisturbed ground.
That matters in one direction only, and it is the direction that costs money later. Made ground has not consolidated evenly, so a patio laid on a thin bed over it settles in patches rather than as a whole. You get one corner low, a slab that rocks, and a puddle where the fall used to run. It also holds more water than people expect, which is why a soakaway on some of these plots empties far more slowly than the sandy ground nearby suggests it should.
So the survey in Crossways is a hole in the lawn rather than a lecture about the village. If the ground is firm and sandy at spade depth, the build is straightforward and the dig is modest. If the spade goes through loose fill, the answer is to dig deeper, get a separator down and put more stone in. Knowing which of those you have before the quote is written is the point, and it is the reason the price on the paper is the price at the end.
Who you are dealing with
Who quotes your patio, and where we are
Our base in Boscombe is 21.8 miles from Crossways. We lay patios there and in Woodsford and Broadmayne, in DT2, where Dorset Council is the local authority. Bournemouth Roofing & Building Ltd is the firm, registered in England and Wales under the number 15471719. Before you book a visit in Crossways, you can read our customers' Google reviews, word for word, on our reviews page.
Its owner, Thomas Hannen, comes to see your garden, checks the levels and prices the patio himself. Checkatrade carries a verified customer's score of 10 out of 10 for us. You are not charged for the visit, nor for the written quote setting out every part of the job. What sits under the lawn usually sits under the front as well, so a driveway in Crossways starts with the same dig.
Planning at a glance
Do you need planning permission in Crossways?
Most repairs in Crossways need no application at all. What decides whether a change to the outside of your house does is who the council is, whether a conservation area or a listing applies, and whether the place sits in a protected landscape.
| Question | In Crossways |
|---|---|
| Who decides | Dorset Council is the planning authority for Crossways. Dorset Council's heritage pages set out what it controls. |
| Conservation area | None covers Crossways, so a like-for-like repair is ordinary maintenance. |
| Listed buildings | Nothing in Crossways is on the statutory list, so listed building consent does not come into it. |
| Protected landscape | No National Park or National Landscape covers Crossways. |
Questions
Questions about patios in Crossways
Is a new patio here just permitted development?
A garden patio in Crossways does not need it. Nothing here is listed and there is no conservation area, so it is permitted development as long as the surface water stays on your own land.
Is the ground here good to build on?
Often yes at spade depth, but a lot of the gardens are made up ground from the estate build. That is why we dig a hole at the survey instead of assuming.
Can we have the patio flush with the back door?
Nearly flush, with a channel across the threshold. Fully flush would put the paving at or above the damp course, and that is how water finds its way into the wall.
Porcelain or sandstone for a family garden?
Porcelain if you want low maintenance and a surface that will not stain. Sandstone if you want the warmer look and are happy to clean and treat it now and then.
How many days does a rear terrace take on a level plot?
A straightforward rear terrace on a level plot is usually three to five days from the first dig to the last joint, weather allowing.
Nearby, and next door
Patios near Crossways
Nearby places we also cover for patios, with straight-line distances from Crossways, and the other trades we offer in Crossways itself.
Patios nearby
Our other trades in Crossways
Patios guides
Driveway planning permission and where water goes Frost damage to brickwork: why it shows later Resin bound, block paving or tarmac comparedEverything we do in Wareham Patios, all areas Every area we cover
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Find out what is under your lawn before you commit
Thomas comes out, digs a hole, checks the levels and prices the dig, the base, the paving and the jointing in writing. The visit and the quote are free.
