Loft insulation in Crossways
Full depth over the joists, the eaves left open, and nothing to apply for before we start.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
Most of the value in a loft sits in the last foot before the outside wall, and that is the foot a hurried quote never mentions. The middle is easy and it is not where houses lose their heat.
People ring here for three reasons. The upstairs rooms cost a fortune to heat and still feel cold. Somebody has lifted a loft board and found the wool underneath squashed to the thickness of a beer mat. Or there is damp up there and nobody wants to make it worse by adding to it.
We come out and look, which on a loft means going up rather than shining a torch from the landing. How deep it really is, whether it carries on over the wall plate, whether the eaves are still open, what the joists are and what has been run across them. Then photographs, and a written quote that prices the clear out, the disposal, the eaves trays, the hatch, the boarding and the depth line by line. The site visit costs nothing and neither does the quote.
Air and depth
Why a warmer ceiling can make for a wetter roof

This is the part worth understanding before anybody quotes you. A loft is warm because your house leaks heat into it, and that warmth is what has been keeping the roof timbers dry. Insulate the ceiling properly and the space above goes cold, the dew point comes up with it, and the underside of the roof becomes the coldest surface in the building. Household moisture that used to drift away now finds it. That is where condensation, wet material and black mould on the timbers come from, and it is why depth on its own is only half a job.
So the air path is dealt with first. Insulation stops on the wall plate and never goes past it, and the air gap above is held open with vent trays clipped between the rafters so nothing pushed into the eaves later can close it. Cross ventilation is the name for what happens next: in at the bottom, up the slope, out under the ridge, with a ridge vent widening the exit where one is fitted. A modern breathable membrane gives a roof a second way out. Bitumen felt underlay gives it none, which is why on an older roof the eaves are the whole system rather than part of it. Any bathroom fan discharging into the loft gets ducted out where it belongs, because nothing wets a roof space faster.
Then the depth. Wool goes down between the joists to start with. Then a second thickness is turned across them, so the timbers end up under the insulation instead of poking through it, and the two layers finish at about 270mm. the Approved Document is where that figure comes from. Rolls of mineral wool, glass wool or rockwool, do the open runs. Batts go into the bays truss bracing creates, loose fill reaches a shallow pitch where a roll will not follow, and sheep wool is there if you would rather. What you are buying is a lower U value over the ceiling, which is the biggest single route for heat loss out of a house and shows on the heating bill before it shows on an EPC.
Whatever is already up there is dealt with before any of that. Patchy wool round the wiring, wool contaminated where birds have been in and left droppings, wool compressed under a floor, wool settled to nothing, or wool missing altogether for the last foot before the wall: all of it goes into bags at the hatch and out to the van. Covering it over hides interstitial damp in the middle of the build up where nobody will see it. Access is that one hatch, crawl boards go down before anyone puts weight on a ceiling, and it is work at height from the first rung of the ladder.
The last of it is what you use the loft for and how you get in. The cold water tank and the pipework running to it are lagged, since the space is colder now than it has ever been. Wiring and cables sit on top of the wool. Fire rated covers go over recessed lights and downlighters. Storage stays: loft legs lift the boarding above the finished depth, the deck is refitted, the loft ladder is reset onto the platform, and the hatch gets rigid board and a seal. Where the roof is already a room, the work moves to rafter level. Board goes between the rafters, PIR or Celotex, with the air path above it left open. A second layer runs under the rafters, the room side is taped to control vapour, and multi-foil is kept back for a sloping ceiling or a dormer cheek with nothing left to give.
How it runs
From your call to a written price

Same team from first visit to last, one person to ring, and no sub-contracting your work out to somebody you have never met. The quote is itemised, not a figure on the back of a card: the survey, clearing and bagging whatever is up there now, the material and its depth, keeping the eaves clear, the hatch and any pipework, and disposal on separate lines, so you can compare it properly against anyone else's.
Nothing is left open or unusable overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up once we start that nobody could have seen, you get a photograph and a price before we carry on.
There is genuinely nothing to apply for. Insulating inside a loft is not development, which Planning Portal guidance on insulation confirms, and even a rooflight is normally permitted development on a house here. Building control is the only gate: regulation 23 means renovating more than half of a thermal element brings the whole of it up to the Part L standard, and Dorset Council deal with that. Insulation in a home is also treated differently for VAT from ordinary building work under HMRC VAT Notice 708/6, and the quote says how it has been treated.
Cost
What decides the price of a loft

No rate per square metre, because the floor area is the easy part and the awkward edges are where the time goes.
Getting to it. A 1970s bungalow with a landing hatch, a terrace with a small hatch over the stairs, and a detached house with a fully boarded loft are three different mornings before a roll is opened. A hatch on a landing you can stand a ladder under is one job. A hatch over a stairwell, a crawl space you can only move through on your knees, or a loft full of boarding that has to come up and go back, is time before any material is laid.
What is up there now, and what it is sitting on. Old material that has to come out, be bagged and taken away is a cost before anything new goes down, and so is a loft full of boxes that has to be emptied and put back. Joists at 400 centres with a flat run across them is a different afternoon from a trussed roof full of bracing.
Ventilation, and the edges nobody reaches. Insulation stops at the wall plate and the eaves have to stay clear, or you trade a warm bedroom for a wet roof. Getting depth right into the corners and around the hatch, boxing over downlighters and lagging anything that now sits in the cold, is most of the labour. Approved Document L sets what the work is expected to reach.
Comparing quotes? Ask what depth is actually being laid and in how many layers, whether the old material is coming out or being covered over, whether the eaves are being kept clear, what happens to anything you store up there, and whether the hatch and the pipework are included. Two quotes for the same job are usually two different jobs.
If the loft is wet
Water running off the felt, or mould on the underside

Ring rather than use the form. Droplets on the underside of the felt, black mould spreading across the roof timbers, or insulation that is visibly damp are all telling you the same thing: warm wet air is getting into a space that cannot breathe. That does not wait, because it is the timbers that pay for it. We look before anything is added, because putting more insulation into a loft that cannot ventilate makes it worse. Crossways is the far end of our patch, so we plan it as a full day rather than a flying visit, and a wet loft gets seen before anything is ordered. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.
Worth knowing
Nothing here to apply for, which is rarer than you think
Crossways has no conservation area of its own and nothing listed in the village. On most of our patch that sentence would need three qualifications after it. Here it does not, and it makes a practical difference.
It means the decision about your roof is a technical one rather than a planning one. Nobody has to approve the material, nobody is going to ask what the finish looks like from the road, and if the day ever comes when you want a rooflight over a converted loft, that is usually permitted development on a house rather than an application. So the sensible order is simply the one that saves the most heat first, and on almost every house here that is the ceiling.
What does still apply is building control, and it is the part people forget. Renovating more than half of a thermal element brings the whole of it up to the current standard, so if a loft is being cleared and redone rather than topped up, the depth is set by the regulations rather than by what fits. Dorset Council handle it, and we set the depth out on the quote so there is no argument later.
Who you are dealing with
A local firm you can check
We cover Crossways, Woodsford, Moreton and the DT2 addresses out towards Warmwell, with Dorset Council for building control. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
Crossways questions we get asked
How far should the insulation go at the outside wall?
Right up to the wall plate and no further. Short of it and you leave a cold band round every room. Past it and you block the air coming into the roof, which is worse.
How deep does it need to be?
About 270mm, in two layers, with the second crossing the joists. One layer finishing level with the timber leaves every joist carrying cold through the ceiling.
Is there anything to apply for?
None. The whole job is under the tiles and out of sight, so planning has nothing to say about it and no permitted development is used up. Where a loft is cleared and redone rather than topped up, the regulations fix the finished depth and we put it on the quote.
My loft smells musty. Do I need more insulation?
Not yet. A musty loft is air that cannot get out, and adding depth makes the space colder and the problem larger. The eaves and the vent trays get sorted first.
How long does it take?
One day, in most houses. A floor to lift, a van load of old wool to shift, or corners that can only be reached from the middle will take it past that.
Nearby, and next door
Loft insulation near Crossways
Loft insulation nearby
Our other trades in Crossways
Everything we do in Wareham Loft insulation, all areas Every area we cover
Free quote
Find out what is really up there
We come out, measure the depth properly and put the material, the ventilation and the boarding in writing. The visit and the quote are free.
