Fascias, soffits and guttering in Walhampton and Portmore

Long shared runs re-hung to a proper fall, rotten boards taken off rather than covered over, and the quote sent to whoever actually owns the roofline.

The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.

Before anyone quotes a roofline at Walhampton or Portmore, work out who owns it. Around three homes in ten here are flats, and on a flat the gutters and the boards belong to the freeholder rather than to you.

The faults are the ordinary ones. A run sagging between brackets with a joint dripping onto a path. A downpipe pulled away from the wall. A soffit dropped at one end with a bird going in and out. A fascia with the paint peeling and blown and the timber soft behind it.

What is different here is the mix of buildings. There are older houses where the run is cast iron on an open eaves, converted properties where one elevation serves several homes, and newer housing where the plastic is simply worn out. We come out, get to the eaves, test the timber with a screwdriver and photograph what is behind the boards, then put an itemised written quote in front of whoever is actually paying for it. The visit and the quote cost nothing.

The work

Long runs, high gables and shared elevations

A finished tiled roof with a new white fascia and gutter run along the eaves
New boards, not cappingThe old fascia comes off, so whatever is soft behind it gets found.

Reading the boards. A fascia is the wettest timber on a building, because the gutter sits hard against it and the felt drips onto its top edge. It fails behind the gutter first, then at the ends of the run and either side of each joint, so peeling and blown paint is a prompt to look rather than a diagnosis. We test with a screwdriver. A soffit rots on the face nobody sees and announces it by hanging clear of the wall. The bargeboard and the gable capping are weathered from the side rather than soaked, and generally hold out longest.

What is behind them. Getting the boards off is the only way to see the rafter feet, the wall plate and the bottom course of tiles. Soft rafter ends are cut back and spliced. The tilt fillet is reinstated so the bottom tile lies at its proper angle, and a support tray takes the felt out past the fascia so its water lands in the gutter. That is the case against capping over rot: the plastic looks right while the timber under it keeps going. Over a dry, sound, firmly fixed board, capping over is a fair job and we will price it as one.

Long runs. On a terrace or a converted house the gutter often runs the whole length of a building rather than one house, which changes the specification. Fewer joints is better, so aluminium is worth pricing because it comes in longer lengths than uPVC. A single outlet serving a long run is what makes a gutter overflow in heavy rain even when it is perfectly clean, so the fix is often a second outlet or a deepflow profile rather than another clear out. Half round and ogee both work; the profile matters less than whether the run can carry what the roof sheds.

Fall, fixings and pipework. On a long run the fall is what keeps it honest. Hung level it holds water in every dip through the year, silting the outlet and rotting the timber behind a bracket, and on a shared elevation that becomes somebody else's ceiling eventually. A line goes up, the run drops steadily to the outlet, and the brackets go in close, each into timber that holds a screw. Outlets, unions, hoppers, downpipes and shoes are itemised. Cast iron on the older properties is repaired and repainted rather than removed wherever it is sound, and every downpipe is made to deliver into a gully or a soakaway rather than left throwing rainwater at the brickwork.

Air and nuisance. On a shared elevation the roof space usually runs further than one home, so ventilating it properly matters more than people expect. A vent through the soffit or above the fascia, with the air gap kept clear over the loft insulation, is what keeps condensation off the underside of the felt. Mesh and verge closures go on with the new boards, since a soft soffit on a long run gives nesting birds and wasps plenty of choice, and moss and debris off the tiles is what leaves an outlet blocked.

How it runs

From your call to a written price

A completed hipped roof with the eaves, fascia and gutter run finished
Every hip, every runA hipped roof is more eaves per house, and more to hang straight.

Same team from first visit to last, one person to ring, and no sub-contracting your work out to somebody you have never met. The quote is itemised, not a figure on the back of a card: access, the length of each run, stripping the old boards and gutter, the fascia, soffit and any bargeboard, the gutter, outlets and downpipes, and disposal on separate lines, so you can compare it properly against anyone else's.

Nothing is left open or unusable overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up once we start that nobody could have seen, you get a photograph and a price before we carry on.

A like for like roofline renewal is repair, so there is no planning application and nothing for building control. The planning authority here is the New Forest National Park Authority rather than the district, this is a conservation area, and there are a great many listed entries in the parish. The Authority publishes a map of what applies to each property, and work to a listed building needs consent in its own right.

Cost

What decides the price of a roofline

A roof part way through re-tiling, with the eaves course and the gutter visible
The bottom courseThe tiles have to drip into the gutter rather than behind it.

No rate per square metre, because a metre of fascia over a bay is not the same metre as one on a straight gable.

Getting to it. A converted house with one long run over a shared elevation, a cottage with a low eaves on a lane, and a three storey property with a gable to the front are three different ways in. A bungalow run comes off a tower, a two or three storey gable wants a scaffold, and a run over a conservatory or a bay window means building the platform around it. The work at height rules are why the access is a priced line rather than something absorbed into a rate.

What is behind the boards. Rotten fascia is a symptom. The question is whether the rafter feet and the wall plate behind it are still sound, and nobody knows until the old board comes off. Capping over with plastic hides that instead of fixing it, which is why we take the old boards off rather than clad them.

The run, not the metre. A straight gable is quick. Bay windows, a conservatory in the way, a corner return, a run that has to be worked around a satellite dish or a service cable, and every outlet, hopper and downpipe are priced one at a time. So is putting the fall back: a gutter hung level looks fine and holds water all year.

Comparing quotes? Ask whether the old boards are coming off or being capped over, what happens if the rafter feet or the wall plate turn out to be rotten, whether the gutter, outlets and downpipes are all being renewed or only the fascia, and whether the scaffold is in the price. Two quotes for the same job are usually two different jobs.

If a section has come away

A gutter hanging off, or a fascia gone through

Ring rather than use the form. A length of gutter pulled off its brackets, a downpipe snapped at the bend or a fascia soft enough to put your hand through goes to the front of the queue, because the next heavy rain runs straight down the wall and into the brickwork. The first visit is about getting it supported and discharging somewhere sensible, and we price the run properly once we can see how far the rot goes. Walhampton and Portmore are the far side of Lymington for us, so ring rather than email and we will give you an honest day. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.

Call now: 07435 839745

Worth knowing

On a flat, the roofline is not yours to order

Around three in ten homes here are flats, which is a much larger share than the villages around it, and it changes the very first step. On a leasehold flat the roof, the gutters, the fascias and the downpipes are part of the structure and exterior, which belongs to the freeholder and is maintained out of the service charge. So if you have a wet patch at the top of a bedroom wall and the gutter above it is dropping, booking a contractor yourself is the wrong move, and you may not get the money back.

The route that works is this. Report it in writing to the managing agent or the freeholder, with a photograph and the date. A landlord's repairing obligation for the structure and exterior, including the gutters and external pipes, is set out in section 11 of the Landlord and Tenant Act 1985. We are happy to come and look for you, put the fault and the fix in writing, and then quote the freeholder or the agent directly, which usually moves things along faster than another email. If you sit on a residents' company and the work is going to be substantial, get the quotes in early: consultation takes time and it is far easier arranged in spring than in the middle of a wet November.

Who you are dealing with

A local firm you can check

We cover Walhampton, Portmore, Boldre, Lymington, Pilley and South Baddesley, broadly SO41, under the New Forest National Park Authority. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.

Questions

Walhampton and Portmore questions we get asked

I rent a flat and the gutter is overflowing. Who do I ring?

Your landlord or the managing agent, in writing, with a photograph. The gutters are part of the structure and exterior, so they are the landlord's responsibility rather than yours. We can look and put it in writing for you, but the instruction has to come from them.

Can you quote for a whole terrace or block in one go?

Yes, and it is usually cheaper per property that way because the access goes up once. Each elevation and each downpipe is still itemised separately so the freeholder or the residents can see exactly what is being spent where.

The gutter is clean and it still overflows. Why?

On a long run it is usually one outlet doing the work of two, or a length hung level so it holds water instead of moving it. Clearing it again will not change either. A second outlet, a deeper profile or a proper fall will.

Do you use scaffold or a tower?

Whichever suits the building and the length of the job. A short repair at single storey can be a tower or a ladder. A full strip on a three storey elevation needs a proper platform, and the access is a separate line on the quote so nobody is guessing.

Free quote

Get a price for your Walhampton roofline

Tell us the address and what you have noticed. We will get to the eaves, look behind the boards and put an itemised price in writing, free of charge.