Fascias, soffits and guttering in Milford on Sea
Boards, bargeboards and gutter runs renewed within sight of the water, with non ferrous fixings on the seaward elevation and the timber behind checked first.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
Within a few hundred metres of the water a roofline does not usually fail at the board first. It fails at the fixings. Salt corrodes screws, bracket bolts and downpipe clips from the outside in, and the boards then come down because there is nothing holding them.
The calls here follow the weather. A gutter that has pulled away from the wall in a gale. A downpipe off its clips and swinging. A soffit gone dark and soft under a joint that has dripped all winter. Or a bargeboard on the seaward gable with the paint blown clean off it.
We come out, get up on the eaves and check both things: the timber, with a screwdriver beside a bracket, and the fixings, which on this coast is the half most quotes ignore. Then it goes in writing, itemised, with the access on its own line. The visit and the quote are free.
The work
Seafront eaves, exposed gables and corroded fixings

What actually gives way. A gutter pulled away from the wall, a run sagging between brackets, a leaking joint at a union, a soffit gone soft, paint blown off a timber fascia, or a clear gutter overflowing in a downpour. On the exposed elevations the first three are usually a fixing rather than the board. Inland it is more often rot, and the screwdriver settles which: sound timber stops it, soft timber takes it like cork.
The run, and how it is hung. Gutter lengths and their unions, the brackets, the outlet, a hopper head, then the downpipe and the shoe. The old run comes down whole rather than being patched. Bracket spacing follows the profile and tightens up on an exposed elevation, every union keeps room to expand, and the fall is set off a string line. A gutter hung dead level looks right from the garden and holds water all year. Downpipe clips go back in non ferrous, because a mild steel clip on this coast is the first thing to fail and the reason a pipe ends up hanging.
Materials, and what salt does to each. uPVC and aluminium do not care about salt, which is why so much of the seafront housing is on one or the other, and seamless aluminium is rolled to length on site and hung in one piece with no joints to perish. Cast iron rusts from the inside where no brush reaches, and near the water it goes faster. Painted timber still suits the older houses but wants the end grain sealed and primer on all four faces. Half round is the ordinary domestic profile, ogee sits flat to the fascia and holds more, square is the modern version, and a long exposed slope wants deepflow or a second outlet.
Behind the boards. Once the fascia is off, the eaves tells you everything. The feet of the rafters, the wall plate they land on, the tilt fillet under the bottom course of tiles, and the underlay, which should be carried on a felt support tray so the drip lands in the run and not on the timber. BS 5534 covers how that is built. Capping is a reasonable job on hard, dry, painted timber. Over anything softer it is a lid, and the brackets holding your new run end up screwed into wet wood.
Air, water and the gap. A cold roof takes its air in at the eaves, through the soffit, which is why a solid board fitted where a vented one came off changes the whole roof. Strip vents, vent discs or an over fascia vent all put the intake back, and the gap above the insulation has to stay open, or the felt drips in January and mould spreads on rafters that were fine. Approved Document F sets the expectation. Downstairs, the pipe has to empty into a gully or a soakaway set out far enough to take it. Water that gets behind the run stains a render, and on this coast driving rain never lets the wall dry. Birds nest behind a soffit through any open joint, wasps go in higher up, and moss and debris off the tiles pack an outlet solid.
How it runs
From your call to a written price

Same team from first visit to last, one person to ring, and no sub-contracting your work out to somebody you have never met. The quote is itemised, not a figure on the back of a card: access, the length of each run, stripping the old boards and gutter, the fascia, soffit and any bargeboard, the gutter, outlets and downpipes, and disposal on separate lines, so you can compare it properly against anyone else's.
Nothing is left open or unusable overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up once we start that nobody could have seen, you get a photograph and a price before we carry on.
Like for like renewal of boards and rainwater goods is repair, which means nothing goes to planning and nothing goes to building control, and regulation 12 of the Building Regulations 2010 is where that line sits. Milford on Sea sits outside the New Forest National Park, so New Forest District Council is the planning authority here rather than the Park Authority, which catches people out. There is no conservation area over most of the housing, and where an address is listed the gutters and hoppers count as fabric under section 7 of the Planning (Listed Buildings and Conservation Areas) Act 1990.
Cost
What decides the price of a roofline

No rate per square metre, because a metre of fascia over a bay is not the same metre as one on a straight gable.
Getting to it. A seafront flat with the run three storeys up over a path, a bungalow set back behind a hedge and a semi with a conservatory beneath the back gutter each need a different platform. A bungalow run comes off a tower, a two or three storey gable wants a scaffold, and a run over a conservatory or a bay window means building the platform around it. The work at height rules are why the access is a priced line rather than something absorbed into a rate.
What is behind the boards. Rotten fascia is a symptom. The question is whether the rafter feet and the wall plate behind it are still sound, and nobody knows until the old board comes off. Capping over with plastic hides that instead of fixing it, which is why we take the old boards off rather than clad them.
The run, not the metre. A straight gable is quick. Bay windows, a conservatory in the way, a corner return, a run that has to be worked around a satellite dish or a service cable, and every outlet, hopper and downpipe are priced one at a time. So is putting the fall back: a gutter hung level looks fine and holds water all year.
Comparing quotes? Ask whether the old boards are coming off or being capped over, what happens if the rafter feet or the wall plate turn out to be rotten, whether the gutter, outlets and downpipes are all being renewed or only the fascia, and whether the scaffold is in the price. Two quotes for the same job are usually two different jobs.
If a section has come away
A gutter hanging off, or a fascia gone through
Ring rather than use the form. A length of gutter pulled off its brackets, a downpipe snapped at the bend or a fascia soft enough to put your hand through goes to the front of the queue, because the next heavy rain runs straight down the wall and into the brickwork. The first visit is about getting it supported and discharging somewhere sensible, and we price the run properly once we can see how far the rot goes. After a southwesterly blow we get a run of these calls, so ring rather than use the form and tell us if anything is hanging over a path. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.
Worth knowing
Under a kilometre from the water, specify the fixings
Milford on Sea sits well under a kilometre from the water, and that puts it in the band where salt genuinely changes the specification. Salt settles on everything up at eaves level and keeps it damp between showers, so metal never gets a chance to dry. It attacks from the edge inwards, which is why a bracket bolt or a downpipe clip can look fine from the ground and shear the moment somebody leans a ladder on it.
So on this coast we specify the ironmongery as carefully as the boards. Non ferrous screws and clips on the seaward elevations as a matter of course, brackets closer together on an exposed run because the wind loading is real, and either aluminium or a heavy uPVC profile where a run faces the water directly. If you are comparing quotes, ask what the fixings are. Two prices for the same roofline can be a long way apart on that one line, and it is the line that decides whether you are doing this again in a decade.
Who you are dealing with
A local firm you can check
We cover Milford on Sea, Keyhaven, Hordle, Everton, Pennington and Lymington, broadly SO41, under New Forest District Council. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
Milford on Sea questions we get asked
Does salt really reach the houses set back from the front?
Yes, in a milder form. The whole village is under a kilometre from the water, close enough for salt to settle at eaves level and keep metal damp between showers. You will see it on the seaward elevations first, but a mild steel fixing gives up early anywhere here.
Is aluminium worth the extra over plastic?
On an exposed run facing the water it often is, because it is rolled to length on site and hung in one piece, so there are no unions to perish. Elsewhere on the same house a good thickness of uPVC is perfectly sensible. We will put both on the quote.
Is the National Park my planning authority?
No. Milford on Sea sits outside the National Park boundary, so New Forest District Council handles planning here. That trips people up, because neighbouring villages inland are inside the Park and dealt with by the Park Authority.
My downpipe has come off its clips again. Why?
Almost always corroded fixings rather than the pipe. A mild steel clip or a rusted screw into the mortar lets go, the pipe swings, and the next gale takes it. We refix in non ferrous and into sound bedding rather than back into the same hole.
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Get the fixings specified, not just the boards
Thomas Hannen prices every job himself and writes the fixings on the quote alongside the boards and the run. Free visit, free written itemised quote.
