Fascias, soffits and guttering in Thorney Hill
Rotted bargeboards, split soffits and gutters that have dropped on the weather side, put right around Thorney Hill. Free visit and free written price.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
A roofline quote here is rarely just the house. Garages, porches, lean-tos and outbuildings all carry their own boards and their own rainwater run, and the one nobody measured is usually the one still putting water into a wall after the job is finished.
Most calls from this end of the parish start the same way: it has been raining hard and something is now going somewhere it did not used to. A run dropped at one end and emptying over a joint. A soffit split where the wind has been working at it. A bargeboard rotted through at the foot of a gable.
What we do about it starts with a walk round the whole plot rather than a look at the elevation you rang about. On plenty of the older buildings there is no fascia at all and the brackets sit straight on the rafter feet, which is a different job at a different price, so finding out what you have comes before anybody quotes. Then a length comes down, the timber behind it gets prodded, and you get a written itemised price with every building on the plot set out separately.
Building by building
The house, the garage, the porch and everything else on the plot

The house. The long back run and the weather elevation are the two that decide the job. Soft fascia, blown paint, a gutter sagging between brackets or a length pulled clean away from the wall all mean the same thing, and the only way to know how far it goes is to take the boards off. Underneath sit the rafter feet, the wall plate and the eaves course. While it is open the tilt fillet is reset so the bottom tiles drip forward, a felt support tray takes the underlay over the edge, and the verge and eaves course are refixed as BS 5534 requires. The new soffit keeps its soffit vents, or an over fascia vent, so the air gap into the loft that Approved Document F is concerned with stays open and the felt above it stays dry.
The garage. Almost always the worst run on the plot, because nobody looks at it. A detached garage often has one short gutter with no fall left in it and a downpipe finishing somewhere vague. An attached one usually tips into the house run through a hopper, and if the hopper is undersized or blocked with moss and debris it backs up and the water goes down the join between the two buildings. Both are quick work off a tower and both are cheap to get right at the same time as the house.
The porch and the bay. Short lengths, tight corners and more fittings per metre than anywhere else, which is why they cannot sensibly be priced by length. A bay wants stop ends, angles and often a curved or stepped run, and a porch usually discharges straight onto the path where a badly aimed shoe soaks the doorway and leaves green staining on the brickwork. These get their own lines on the quote and they take longer than their size suggests.
The conservatory or lean-to. Two problems at once. Whatever is above it has to discharge into a run big enough to take it, and a small profile overflowing onto glass is both noisy and a nuisance, so square, ogee or deepflow usually earns its place there. And the access platform has to be built round the structure rather than over it, which is a real cost and belongs on the quote as one rather than being buried somewhere.
Stables, workshops and the old outbuildings. These are where the original materials survive. Cast iron on rise and fall brackets that can be stripped, re-bedded and repainted. Moulded timber that can be cut back to sound wood and spliced. Where iron has rusted through at the sockets, aluminium suits a long unbroken run better than plastic. There is rarely any reason to renew an outbuilding roofline at the same moment as the house, and we will say so.
Where they all join up. Last of all we follow the water. Every outlet, union and bracket is checked, each length is re-hung to a fall so nothing stands full, and each downpipe is clipped straight and finished with a shoe discharging into a gully or a soakaway clear of the footings. Open ends are closed so birds and wasps cannot nest behind a board. A plot where four buildings drain into one blocked outlet has one fault, not four, and it is worth finding before anybody replaces anything.
How it runs
From your call to a written price

Same team from first visit to last, one person to ring, and no sub-contracting your work out to somebody you have never met. The quote is itemised, not a figure on the back of a card: access, the length of each run, stripping the old boards and gutter, the fascia, soffit and any bargeboard, the gutter, outlets and downpipes, and disposal on separate lines, so you can compare it properly against anyone else's.
Nothing is left open or unusable overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up once we start that nobody could have seen, you get a photograph and a price before we carry on.
Renewing a roofline like for like is repair and maintenance, so no planning application and nothing for building control. The planning authority here is the New Forest National Park Authority rather than the district council, there is no conservation area over the settlement, and there are three listed entries near here. What the National Park scrutinises is appearance, so a change of material on a visible elevation is worth a check, and National Park heritage and conservation guidance sets out how they treat it.
Cost
What decides the price of a roofline

No rate per square metre, because a metre of fascia over a bay is not the same metre as one on a straight gable.
Getting to it. A Victorian pair with the eaves over a hedge, a detached house set back among trees, and a low outbuilding range are three different platforms before a board is touched. A bungalow run comes off a tower, a two or three storey gable wants a scaffold, and a run over a conservatory or a bay window means building the platform around it. The work at height rules are why the access is a priced line rather than something absorbed into a rate.
What is behind the boards. Rotten fascia is a symptom. The question is whether the rafter feet and the wall plate behind it are still sound, and nobody knows until the old board comes off. Capping over with plastic hides that instead of fixing it, which is why we take the old boards off rather than clad them.
The run, not the metre. A straight gable is quick. Bay windows, a conservatory in the way, a corner return, a run that has to be worked around a satellite dish or a service cable, and every outlet, hopper and downpipe are priced one at a time. So is putting the fall back: a gutter hung level looks fine and holds water all year.
Comparing quotes? Ask whether the old boards are coming off or being capped over, what happens if the rafter feet or the wall plate turn out to be rotten, whether the gutter, outlets and downpipes are all being renewed or only the fascia, and whether the scaffold is in the price. Two quotes for the same job are usually two different jobs.
If a section has come away
A gutter hanging off, or a fascia gone through
Ring rather than use the form. A length of gutter pulled off its brackets, a downpipe snapped at the bend or a fascia soft enough to put your hand through goes to the front of the queue, because the next heavy rain runs straight down the wall and into the brickwork. The first visit is about getting it supported and discharging somewhere sensible, and we price the run properly once we can see how far the rot goes. After a hard south westerly this is one of the places we get called to first, so ring rather than wait and we will get anything loose down or supported. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.
Exposure, and what it does
The weather works on the edges and the openings
Standing where it does, this is open ground and the weather comes off the south west. That matters to a roofline because driving rain is not falling onto a roof, it is being pushed at it. The middle of a tiled slope shrugs that off. The edges cannot. So failures start at the verge, at the bargeboard on a gable, at the stop end on the windward corner, and above the openings, where a door head or a window under a failing run gets soaked every time it blows.
Two things follow from that, and both save money. If a damp patch appears inside above a window, look up before anybody starts on the wall, because a run overflowing at the back of the gutter will do exactly that and no amount of pointing will stop it. And when the roofline is renewed, ask for closer bracket centres and better fixings on the exposed elevation instead of the same spacing the whole way round. It adds very little to a quote and it is the difference between a run that stays up and one that is on the lawn after the next gale.
Who you are dealing with
A local firm you can check
We cover Thorney Hill, Bransgore, Burley, Crow, Sopley and Hinton, broadly BH23, with the New Forest National Park Authority as the planning authority. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
Thorney Hill roofline questions
Damp has come through above a window. Could the guttering be the cause?
Very often it is. A run spilling over its back edge on the exposed side of the house puts water straight down the wall, and it shows inside above an opening. Have the gutter looked at before anyone starts hacking off plaster.
Our brackets go into the rafters and there is no fascia. Is that a problem?
No, only different. It is common on the older buildings here. Off come the brackets with the run, every rafter foot is looked over while it is open to view, and the replacement goes up either on rafter brackets again or on a new board, whichever you would rather have.
The trees fill our gutters every autumn. Does that rot the boards?
It contributes. A blocked outlet keeps the length full, the water sits against the back edge and the board behind stays wet all winter. Getting the fall right and keeping the outlets clear does more for the timber than another coat of paint will.
Do we need permission from the National Park?
Not for repair or renewal like for like, which counts as maintenance. What the authority looks at is appearance, so a change of material or colour on an elevation people can see is worth a check with them before you order anything.
Should the outbuildings be done at the same time?
Only if they need it. Sharing the access can make it sensible, but we would rather price them separately and let you decide than roll everything into one figure you cannot pick apart.
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Get a price for your Thorney Hill roofline
Tell us which elevation has gone and we will bring the right access. Thomas prices it himself, run by run in writing, and there is nothing to pay for the visit or the quote.
