Fascias, soffits and guttering in Burley
Cast iron runs, painted timber boards and deep gable bargeboards renewed or repaired, with the appearance from the street taken as seriously as the timber.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
In Burley the question is usually not whether a roofline needs renewing but what it is allowed to be renewed in. The village is a conservation area, so on a street elevation cast iron swapped for white plastic is a change of appearance rather than a repair.
Three things bring people here. A cast iron gutter rusted through at the back that now runs down the wall. A deep painted bargeboard on a gable that has cupped and opened at the joints. Or a soffit gone soft under a joint that has dripped through several winters.
We get a ladder on the eaves and check the timber with a screwdriver before anybody talks about materials. That tells you whether you have a repair, a repaint or a strip and renew, and it tells you before you go anywhere near the Park Authority. Visit and written itemised quote both free.
The work
Cast iron, painted timber and what the oaks put in a run

Reading it from the lane. Paint blown and flaking off a fascia. A soffit gone dark and soft. A gutter pulled away from the wall or sagging between brackets. A leaking joint at a union. A clear run overflowing in heavy rain. Sound timber stops a screwdriver; rotten timber takes it like cork, and then the board is done and the brackets have nothing to hold. Fascia, soffit, bargeboard and capping come off as one detail.
Cast iron is usually worth keeping. It rusts from the inside, because the back of a run is the one face no brush reaches, and that rust holds water against the board behind. A sound length is worth taking down, wire brushing, painting internally and re-bedding at the joints rather than swapping for plastic. Where a length has gone, cast iron is still made, and there are aluminium and heavy uPVC profiles moulded to the same ogee shape that read correctly from the pavement.
Boards, and the rest of the run. Painted timber wants the end grain sealed and primer on all four faces; left alone it goes at the joints and the ends. uPVC does not rot and does not want painting, but a thin board flexes between rafters and works the screws loose. The run is lengths, unions, brackets, the outlet, the hopper head, the downpipe and the shoe, and nearly every fault is one of those rather than the length between them. Brackets go back at the spacing the profile is made for, unions keep their expansion gap, and the whole run is re-hung to a fall off a line.
Under a heavy tree canopy the profile matters. Half round is the ordinary domestic gutter, ogee sits flat to the fascia and holds more, and square is the modern version. Where oaks stand over a roof, a run that was already at its limit spills every autumn, and the answer is a deepflow profile or a second outlet rather than a bigger downpipe. Strip the fascia and the eaves opens up. What you want to find is hard rafter feet, a dry wall plate beneath them, a tilt fillet holding the bottom course of tiles at the angle that sheds properly, and the underlay running out over a felt support tray so its drip lands in the run. BS 5534 is the code that covers it, and it is the first thing left out when a roofline is done as a facelift.
Air, water and wildlife. Every cold roof breathes in at the eaves, and the soffit is where that happens, so vent discs or a strip vent go back in, or an over fascia vent where there is no soffit to take one. Leave the air gap blocked and the trade is a warm bedroom for condensation on the felt and mould across the rafters. What is expected of eaves ventilation sits in Approved Document F. Downstairs, a downpipe is only as good as what it empties into: a gully with a grating, or a soakaway placed far enough from the footings to be doing something. Let water get behind the run and it will put staining down brick and render for years. Birds will take any open joint in a board as a way in and wasps go higher up, which can hold a job back a month, and a season of moss and debris off the tiles will pack the outlet solid.
How it runs
From your call to a written price

Same team from first visit to last, one person to ring, and no sub-contracting your work out to somebody you have never met. The quote is itemised, not a figure on the back of a card: access, the length of each run, stripping the old boards and gutter, the fascia, soffit and any bargeboard, the gutter, outlets and downpipes, and disposal on separate lines, so you can compare it properly against anyone else's.
Nothing is left open or unusable overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up once we start that nobody could have seen, you get a photograph and a price before we carry on.
Like for like renewal of boards and rainwater goods counts as repair, so nothing goes to planning and nothing to building control, which is the line drawn by regulation 12 of the Building Regulations 2010. The village lies within the New Forest National Park, which means planning is dealt with by the Park Authority and not by the district council. The village is a conservation area, so appearance on a street elevation is controlled and the Park Authority sets out what that covers. On a listed building the gutters and hoppers are part of the fabric, and consent is granted under section 7 of the Planning (Listed Buildings and Conservation Areas) Act 1990.
Cost
What decides the price of a roofline

No rate per square metre, because a metre of fascia over a bay is not the same metre as one on a straight gable.
Getting to it. A cottage with low eaves at the back, a two storey house set behind a hedge and a barn conversion carrying one long unbroken run are three different set ups. A bungalow run comes off a tower, a two or three storey gable wants a scaffold, and a run over a conservatory or a bay window means building the platform around it. The work at height rules are why the access is a priced line rather than something absorbed into a rate.
What is behind the boards. Rotten fascia is a symptom. The question is whether the rafter feet and the wall plate behind it are still sound, and nobody knows until the old board comes off. Capping over with plastic hides that instead of fixing it, which is why we take the old boards off rather than clad them.
The run, not the metre. A straight gable is quick. Bay windows, a conservatory in the way, a corner return, a run that has to be worked around a satellite dish or a service cable, and every outlet, hopper and downpipe are priced one at a time. So is putting the fall back: a gutter hung level looks fine and holds water all year.
Comparing quotes? Ask whether the old boards are coming off or being capped over, what happens if the rafter feet or the wall plate turn out to be rotten, whether the gutter, outlets and downpipes are all being renewed or only the fascia, and whether the scaffold is in the price. Two quotes for the same job are usually two different jobs.
If a section has come away
A gutter hanging off, or a fascia gone through
Ring rather than use the form. A length of gutter pulled off its brackets, a downpipe snapped at the bend or a fascia soft enough to put your hand through goes to the front of the queue, because the next heavy rain runs straight down the wall and into the brickwork. The first visit is about getting it supported and discharging somewhere sensible, and we price the run properly once we can see how far the rot goes. Burley is about ten miles out and we come through most weeks, so a gutter hanging over a doorway is normally seen quickly. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.
Worth knowing
Here the material is a planning question, not a preference
The whole village sits in a conservation area, and that changes one thing about a roofline job: what it looks like from the road. Like for like renewal is maintenance and nobody needs asking. Taking a cast iron ogee gutter off a frontage and putting white plastic square up instead is a change of appearance, and that is a planning matter rather than a repair.
In practice it is easier than it sounds, but it has to be settled before anything is ordered. Ask for the profile and the material to be written on the quote rather than described as new guttering, and check it with the Park Authority if the run faces the street. Round the back, where nothing is visible from a public place, you generally have a free hand. The mistake we get called to fix is a half done frontage: plastic on the front elevation, cast iron still on the return, and a conversation with the council that would have taken ten minutes at the start.
Who you are dealing with
A local firm you can check
We cover Burley, Bransgore, Sopley, Thorney Hill, Ringwood and Poulner, broadly BH24, inside the New Forest National Park. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
Burley questions we get asked
Can I put uPVC up if the house is not listed?
Round the back, usually yes. On a street elevation in a conservation area the appearance is controlled, so it depends on the profile and how visible the run is. Get the material written on the quote and checked before it is ordered rather than after it is up.
Is a rusty cast iron gutter always a replacement?
No, and it often should not be. If the run is sound it is worth taking down, wire brushing, painting the inside face and re-bedding the joints. Cast iron rusts from the back, which is the face nobody paints, so that is where the work goes.
What happens if a rafter foot is rotten behind the board?
We cut back to sound timber and splice a new end on. You get a photograph and a price for that before we carry on, rather than a figure appearing at the end. It is the single thing nobody can see from the ground and the thing that moves a quote most.
There are birds nesting behind my soffit. Can you still work?
Not while they are active. A nest behind a soffit is a reason for the job to wait rather than to hurry, and we would rather book it for later in the year than disturb it. We will make anything unsafe secure in the meantime.
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Fascias, soffits and guttering near Burley
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Get the boards, the profile and the material in writing
Thomas Hannen prices every job himself and writes the profile and material on the quote, so you have something to put in front of the Park Authority. Free visit, free written itemised quote.
