Fascias, soffits and guttering in Lyndhurst
Painted timber boards, moulded fascias and cast iron runs repaired or renewed, with the profile and the material written on the quote before anything is ordered.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
Four in ten homes in Lyndhurst went up before 1919, so a great deal of the roofline here is painted timber and cast iron rather than plastic. On those buildings the boards and the gutters are part of how the place looks, and on a listed one they are part of the fabric.
The calls are usually one of three. A cast iron run that has rusted through at the back and now sends water down the wall. A moulded timber fascia where the paint has blown and the joints have opened. Or a soffit gone soft under a union that has dripped through a few winters.
A ladder goes on the eaves and the boards are tested with a screwdriver before any conversation about materials starts, because nothing else gives a straight answer. The survey takes in every elevation, both gable verges and each downpipe. Then the profile and the material go on the quote, so you have something to put in front of the Park Authority if you need it. The site visit and the written itemised quote are both free.
The work
Painted boards, moulded fascias and cast iron runs

What the older houses do. Timber rots from the end grain and the joints inwards, exactly where nobody looks, so a deep bargeboard on a gable verge usually goes at the mitre first and cups afterwards. Peeling and blown paint means water is behind the film, and no number of coats will dry the board out. The other complaints are mechanical rather than rotten: a run sagging between brackets, a gutter dropped at one corner, a length pulled away from the wall, a leaking joint at a union, or a clear gutter overflowing every time it rains hard. Then the screwdriver: sound timber stops it, rotten timber lets it in like cork, and once it does the fascia is finished and the brackets have nothing to hold.
Cast iron, and when to keep it. Rust starts on the inner face of a cast iron run, the one a paintbrush never reaches, and it then holds water hard against the board behind. Where the length is still whole, the right job is to drop it, clean the back to metal, paint it there and bed the joints again. On a listed building that is usually the answer anyway. If a length really is finished, new cast iron can still be bought, and aluminium and thick walled plastic are both pressed to matching mouldings that hold the same shadow line from the footway.
The rest of the run. Lengths and their unions, the brackets carrying them, the outlet, a hopper head, the downpipe, the shoe. Look there for the fault rather than at the gutter itself. We remove the old run whole, refix the brackets at the spacing the profile was designed around, put the downpipe back on new clips, and re-hang the lot to a fall pulled off a string line, since one hung dead level looks perfect and stands water in it every month of the year. Half round is what most houses have. Ogee holds more and beds flat against the fascia. Square is the contemporary shape, usually in thick walled uPVC. Where a big slope, or a valley emptying into the eaves, sends down more than the run can take, the answer is a deepflow section or an extra outlet.
What is behind the boards. Nothing is settled until the fascia is down. Then you see the rafter feet, the wall plate they bear on, the tilt fillet propping the bottom course of tiles, and the underlay, which ought to sit on a felt support tray and drip clear rather than end on the board and soak it. BS 5534 covers that eaves detail. On an unlisted house set back from the road, capping over hard, dry, painted timber saves stripping a roof edge with years left in it. Over soft timber it is simply a lid on wet wood.
Air, water and wildlife. Your roof breathes in through the soffit, so the eaves ventilation goes back exactly as it was: soffit vents cut into the new board, or an over fascia vent where a boxed eaves gives nothing to work with, and the air gap over the insulation left properly open. Close it and you get condensation on the felt by mid winter, then mould across rafters nobody had a problem with. The expectation for that ventilation is written into Approved Document F. Water needs an ending too, so every downpipe has to discharge into a gully, or into a soakaway put far enough from the walls to be worth having. Water working at the back of the gutter leaves staining down brick and render for years, and a damp wall in this climate never gets to dry out. Birds nest in any open joint in a board, wasps go higher up, and either can hold a job back a month. A green stripe under a run is the first sign, and moss and debris off the tiles have the outlet blocked before anything else fails.
How it runs
From your call to a written price

Same team from first visit to last, one person to ring, and no sub-contracting your work out to somebody you have never met. The quote is itemised, not a figure on the back of a card: access, the length of each run, stripping the old boards and gutter, the fascia, soffit and any bargeboard, the gutter, outlets and downpipes, and disposal on separate lines, so you can compare it properly against anyone else's.
Nothing is left open or unusable overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up once we start that nobody could have seen, you get a photograph and a price before we carry on.
Boards and rainwater goods put back the same as they came off count as repair, so no planning application and nothing for building control, and regulation 12 of the Building Regulations 2010 is where that line falls. The village lies within the New Forest National Park, so planning here is handled by the Park Authority and not by the district council. The village is a conservation area, so appearance on a street elevation is controlled and the Park Authority sets out what that covers.
Cost
What decides the price of a roofline

No rate per square metre, because a metre of fascia over a bay is not the same metre as one on a straight gable.
Getting to it. A village house with the run out over a narrow pavement, a cottage with low eaves at the back and a three storey frontage on the main road each need a different platform. A bungalow run comes off a tower, a two or three storey gable wants a scaffold, and a run over a conservatory or a bay window means building the platform around it. The work at height rules are why the access is a priced line rather than something absorbed into a rate.
What is behind the boards. Rotten fascia is a symptom. The question is whether the rafter feet and the wall plate behind it are still sound, and nobody knows until the old board comes off. Capping over with plastic hides that instead of fixing it, which is why we take the old boards off rather than clad them.
The run, not the metre. A straight gable is quick. Bay windows, a conservatory in the way, a corner return, a run that has to be worked around a satellite dish or a service cable, and every outlet, hopper and downpipe are priced one at a time. So is putting the fall back: a gutter hung level looks fine and holds water all year.
Comparing quotes? Ask whether the old boards are coming off or being capped over, what happens if the rafter feet or the wall plate turn out to be rotten, whether the gutter, outlets and downpipes are all being renewed or only the fascia, and whether the scaffold is in the price. Two quotes for the same job are usually two different jobs.
If a section has come away
A gutter hanging off, or a fascia gone through
Ring rather than use the form. A length of gutter pulled off its brackets, a downpipe snapped at the bend or a fascia soft enough to put your hand through goes to the front of the queue, because the next heavy rain runs straight down the wall and into the brickwork. The first visit is about getting it supported and discharging somewhere sensible, and we price the run properly once we can see how far the rot goes. Lyndhurst is about seventeen miles out, so ring rather than use the form if a run has come away and water is going into the wall. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.
Worth knowing
On a listed building the gutters are part of the fabric
There are around thirty listed entries in Lyndhurst, more than almost anywhere else we cover for its size, and a good few of them are ordinary houses rather than churches and manor houses. That matters here because listing covers the whole building, not just the front door. The cast iron gutter, the hopper head, the moulded fascia and the deep bargeboard all count as fabric, and altering them can need listed building consent under section 7 of the Planning (Listed Buildings and Conservation Areas) Act 1990.
In practice that rarely means you are stuck. Repairing a cast iron run in place, or replacing a rotten timber board with the same section and moulding, is usually straightforward. Swapping the lot for white plastic is not. The order to do it in is worth knowing: get somebody up there to say what has actually failed, get the profile and material written down, then have the consent conversation, then order. Doing it the other way round is how people end up with a skip of new plastic they cannot put on the building.
Who you are dealing with
A local firm you can check
We cover Lyndhurst, Emery Down, Bank, Minstead, Ashurst and Brockenhurst, broadly SO43, inside the New Forest National Park. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
Lyndhurst questions we get asked
Is my house listed, and how would I know?
Listing is a matter of public record and it is worth checking before you order anything, because it covers the whole building rather than the front elevation. If it is listed, the gutters, hoppers and boards are part of the fabric and altering them can need consent.
Can a rusty cast iron gutter be saved?
Usually. Corrosion begins on the hidden inner face, so a length that is still holding together can be lifted off, cleaned back, painted on that side and re-jointed. It costs less than replacement and it is far simpler to get agreed.
Will you match a moulded timber fascia?
Yes. The new board is worked to the profile already on the building, then the ends are sealed and every face primed before it leaves the ground. That preparation decides how long it lasts, and it is a line on the quote rather than an assumption.
Who is the planning authority in the village?
The Park Authority, rather than the district council, because the village lies inside the National Park boundary. It is a conservation area on top of that, so how a run looks from the street is controlled.
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Get the profile and the material written down first
Thomas Hannen prices every job himself and puts the section, the profile and the material on the quote, so the consent conversation is short. Free visit, free written itemised quote.
