Patios in Holton Heath
A lot of the paving here came with the house in the 1980s and 1990s, laid flat on sand in the last fortnight of the build, and it is now showing exactly what that costs.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
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Most developer patios at Holton Heath were laid on a thin bed of sand, flat, with no edge restraint and no membrane. Whether yours can be lifted and relaid or has to be rebuilt depends on what is actually under it.
In Holton Heath the story is nearly always the same. The patio came with the house, it was fine for years, and now there is a puddle by the back door after rain, a slab that rocks when you step on it and a strip of dark brickwork behind the paving that never dries.
None of that is bad luck. We come out to Holton Heath, lift a couple of slabs at the edge to see what is underneath, take a survey of the levels and tell you honestly whether this is a lift and relay or a rebuild. Either way the dig, the base, the edging, the drainage and the paving go on separate lines in a written itemised quote. The site visit and the quote are free.
The work
Taking up a patio the developer left behind

Working out whether it can be saved. Not every builder's patio in Holton Heath needs ripping out. We lift a couple of slabs at the edge and look underneath. A real depth of compacted hardcore means a lift and relay. Forty millimetres of sand over subsoil means a rebuild, and we would rather say so on day one than halfway through.
What is usually there. Flags on dabs or on sand, no membrane, a token skim of stone, and the whole thing laid dead flat because a fall takes thought. That is why it ponds by the door and why a slab or two is rocking, cracked and hollow when you tap it.
The dig and the muck away. Old flags, the sand they sat on, any made ground from the original build and any roots that have found their way in, all excavated to formation. Access on the Holton Heath estates is fine for machinery and a skip, and the spoil is priced by the load that leaves.
Levels, and the bit the builder skipped. We scrape back, chalk the DPC on the brickwork and set the paving two courses below it with a proper fall running off the wall. Where a threshold has to stay flush for a patio door, a recessed channel takes the water instead of a step taking the height.
Base and bed. Geotextile membrane, MOT Type 1 hardcore compacted in layers to a real depth, a sharp sand screed to level it, then a full bed of mortar under every slab with a slurry primer on the back. A proper mortar bed is the difference between this patio and the one you are taking up.
The paving. Porcelain is calibrated, so the joints stay even across a wide area. Riven sandstone is hand cut and warmer against brick, limestone and granite wear harder, and travertine holds water. Joints are filled with a brush in resin compound, a grout slurry or hand pointing in mortar, never the loose sand that came with the original.
Edges and steps. The perimeter goes on a haunched kerb or an edging bedded in concrete, not butted against soil, retaining walls sit on a footing with a coping over them, and a gravel border runs along the wall to take splashback. That edge is the commonest omission on developer paving here.
Where the water goes. The fall runs into an ACO channel, an existing gully or a soakaway set clear of the foundations, and permeable construction where the runoff has nowhere else to travel. This is the Poole Harbour catchment, so surface water stays on the plot rather than being pushed out to the road. Where paving has only sunk in one bay, or gone slippery with algae and shown efflorescence and staining, we quote the lift and relay.
How it runs
Taking up the builder's patio and laying one that drains

Thomas comes round to see the garden, find the damp proof course and ask where the puddles sit after rain. A lot of Holton Heath gardens still have the patio that went down when the house was built. The quote prices the dig and taking the spoil away, the sub base, setting the falls and getting rid of the water, edgings and any steps, the slabs, and pointing the joints.
Thomas keeps you posted while it is dug and laid. Plenty of back gardens in Holton Heath are only reached through a side gate, so the route is boarded, the barrow runs are kept tidy, and everything is swept each evening. Old slabs and spoil are taken away. Hit a buried concrete base or a drain, and digging stops until you have seen a photo of it and agreed a price.
A patio at ground level is normally permitted development, and swapping an old one for new is maintenance. The government guidance on when permission is required shows where that ends. Holton Heath has no conservation area of its own, and in the grounds of one of the few listed buildings you would need listed building consent. How the finished level meets the house wall is covered by Approved Document C, and ours sits well below the damp course.
Cost
Under the slabs is where a patio's money goes
The slabs you pick are usually the smallest part of the bill. Most of it is groundwork. The route in. On an open plot a small digger and a skip can come round the side, which is quick.
On a Holton Heath semi where it all goes through a side gate, or a garden backing onto fields with no way in for a vehicle, each slab is carried in by hand and each barrow of spoil wheeled out. Where the garden drops in level, the HSE's work at height rules shape how steps and edges are built.
What has to come out. An old concrete base, a raised bed, tree roots or builder's rubble under the lawn is dug up and removed, priced per load rather than per metre.
Getting the levels right. The patio must fall away from the house and finish two brick courses under the damp proof course. On slow draining, cohesive ground that fall and a channel drain along the wall matter even more, and it may mean steps or a retaining edge.
What the slabs sit on. On a full bed of mortar over a compacted sub base, slabs stay put. On a few dabs, they start rocking within a couple of winters.
When other firms quote, ask how deep they dig and what sub base goes in, full bed or dabs, which way the patio falls and where that water goes, and what goes in the joints.
If it has become a hazard
A slab rocking by the back door, or a slippery step
A patio is rarely an emergency, but a lifted slab or a step that has dropped is a trip waiting to happen, and a north facing Holton Heath terrace goes slippery with algae in winter. If someone could fall, ring us rather than using the form.
The first visit lifts and re-beds the worst slabs or makes the step safe, and we look at whether the base underneath has gone. If water is standing against the wall of the house, tell us, because on slow draining Holton Heath ground it will find the damp course. Scheduled work is carried out Monday to Friday, 8am to 6pm. Call when it is urgent, and if you do not get an answer we will ring back soon after.
Worth knowing
The patio that came with the house
Much of the housing at Holton Heath went up from the 1980s onwards. That matters because of what came with those houses: a patio the developer laid at the end of the build, usually in a fortnight, usually in the last week.
They follow a pattern, and it shows as soon as one is lifted. Concrete flags bedded on dabs or on a thin bed of sand. No membrane. Whatever hardcore was left on site, spread thin. Laid flat, because a fall has to be set out and setting out takes time. And run right up to the brickwork, frequently level with the damp proof course rather than two courses below it. It looked fine for the first few years, which was the point.
Thirty years on, water stands by the back door, the outer course has crept away because nothing restrained it, and the wall behind the paving is dark where the level was never right. The plot itself is usually fine and the access is good, so a rebuild in Holton Heath is straightforward. Ask any quoting builder to lift an edge slab and show you what is under it.
Who you are dealing with
The patio firm, its owner and its Boscombe base
From our base in Boscombe it is 10.7 miles to Holton Heath. We lay patios here and in Sandford, Organford and the roads towards Wareham and Lytchett Minster, all in the Dorset Council area. You are dealing with Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719. Before you book a visit in Holton Heath, you can read our customers' Google reviews, word for word, on our reviews page.
Walking the garden, checking the levels and pricing it is done by Thomas Hannen, whose firm it is. A verified customer's score on Checkatrade is 10 out of 10. Neither the visit nor the written, itemised quote costs anything. The developer usually laid the front the same way, so a driveway at Holton Heath gets the same look underneath first.
Planning at a glance
Do you need planning permission in Holton Heath?
Most repairs in Holton Heath need no application at all. What decides whether a change to the outside of your house does is who the council is, whether a conservation area or a listing applies, and whether the place sits in a protected landscape.
| Question | In Holton Heath |
|---|---|
| Who decides | Dorset Council is the planning authority for Holton Heath. Dorset Council's heritage pages set out what it controls. |
| Conservation area | None covers Holton Heath, so a like-for-like repair is ordinary maintenance. |
| Listed buildings | Yes, there are listed buildings in and around Holton Heath. If yours is one, work can need listed building consent. |
| Protected landscape | No National Park or National Landscape covers Holton Heath. |
Questions
Questions about patios in Holton Heath
How can I tell what my patio was built on?
Lift a slab at the outer edge, which is usually the loosest. If you find a bed of sand on soil, that is your answer. If there is a solid layer of compacted stone under the bedding, the base may well be reusable and the job gets smaller.
Can the existing slabs be relaid rather than replaced?
Often, yes, if they are sound and you like them. They come up, get cleaned off and go back on a full mortar bed over a corrected base. You save the cost of the paving and pay for the labour.
Why does water stand by my back door?
Because the patio was laid flat. Paving needs a deliberate fall away from the house, roughly one in eighty, or the water simply sits in whatever hollow the ground has settled into. Relaying to a proper fall and adding a channel deals with it.
The edge of my patio has moved. Is that serious?
It is a sign the perimeter was never restrained. On its own it is a tidying job; left alone the joints keep opening and the bedding washes out from the edge inwards. Haunching a new edging in concrete stops the movement.
Do I need to be at home while the patio is replaced?
Not usually, as long as we can get to the garden and to water. The job runs to about a week for a straightforward rebuild on an estate plot with good access, towards ten days with a drainage channel, steps or a retaining edge.
Nearby, and next door
Patios near Holton Heath
Nearby places we also cover for patios, with straight-line distances from Holton Heath, and the other trades we offer in Holton Heath itself.
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Find out what is under your patio
Thomas comes out, lifts a slab at the edge, takes the levels and prices the honest job in writing. The visit and the quote are free.
