Loft insulation in Ringwood
Loft top-ups, cleared roof spaces, boarded storage on legs and quotes an agent can act on, across Ringwood and BH24.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
In a Ringwood house the loft is a straightforward top-up. In a flat it is a different question first, because the roof void usually belongs to the freeholder rather than to the person living under it, and the instruction has to come from them.
Three sorts of call come in from the town. A house or bungalow where the bedrooms are cold and the loft turns out to hold a thin layer that stops short of the walls. A boarded loft with everything crushed flat underneath the boards. And a top floor flat or maisonette where the ceiling is the coldest surface in the place and nobody is sure who is allowed to do anything about it.
All three start with a free site visit. We get into the roof space wherever there is one, measure the depth at the hatch, in the middle and out at the wall plate, and photograph the eaves and anything up there that needs dealing with. Then a written itemised quote, with the clearing, the material and its depth, the edges, the hatch and the pipework as separate lines. For a flat we set the quote out so a freeholder or managing agent can act on it.
The work
Houses, bungalows and roof voids over flats

The top-up. The usual find is a single thickness of mineral wool between the joists, settled and level with the timber, which leaves every joist as a cold bridge through the ceiling. Sound material stays, gaps are filled, and a fresh unbacked roll is cross laid over the joists at right angles. Two layers laid across each other take the finished depth to about 270mm, the sort of figure a current U value expects.
Clearing. Wool that is wet, compressed under boarding, patchy or contaminated by droppings is bagged in the loft and carried out. Old loose fill goes the same way, particularly where it has drifted into the eaves and closed off the air path. It is a separate line on the quote, and it is usually the reason two prices for the same loft look different.
The eaves. Material runs out over the wall plate and stops there, with a vent tray in each rafter bay holding the air gap open so cross ventilation can still cross the space. Filling the eaves is the single most common fault we find, and it does not show up until the following winter, as condensation on the underside of the felt and mould spreading over the timbers. A breathable membrane copes better than old bitumen felt, but the edge is handled the same way on both.
Communal roof voids. Over flats the roof space often runs the length of a building rather than stopping at your ceiling, and it is reached from a shared landing. The work is the same, but it is planned around access to the whole void, fire stopping between dwellings is left alone rather than disturbed, and everything is set out so one instruction covers the block. In a purpose built block with a flat roof and no void at all, there is nothing to insulate from inside and the moment to do it is when the covering is next renewed.
Services, storage and roof rooms. Recessed lights get fire rated covers, cable and wiring are lifted and clipped above the new layer, and the tank and its pipework are lagged with a lid fitted. Boarding for storage goes onto loft legs as a raised floor with a platform at the loft ladder, and the hatch gets an insulated board and a draught seal. Where there is a room in the roof, a dormer or a sloping ceiling, it becomes rafter level work: rigid board between the rafters with the air gap open above, PIR beneath, taped so the vapour control is continuous.
How it runs
From your call to a written price

Same team from first visit to last, one person to ring, and no sub-contracting your work out to somebody you have never met. The quote is itemised, not a figure on the back of a card: the survey, clearing and bagging whatever is up there now, the material and its depth, keeping the eaves clear, the hatch and any pipework, and disposal on separate lines, so you can compare it properly against anyone else's.
Nothing is left open or unusable overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up once we start that nobody could have seen, you get a photograph and a price before we carry on.
No planning application is needed to insulate a roof space, since it is not development and sits within permitted development, which Planning Portal guidance on insulation confirms. Building control applies where a thermal element is renovated rather than topped up, because regulation 23 brings the whole element up to current standard and Approved Document L sets what that means. New Forest District Council is the authority. There are 61 listed entries in and around the town, and on a listed building consent can be needed for internal work as well, so tell us if yours is one.
Cost
What decides the price of a loft

No rate per square metre, because the floor area is the easy part and the awkward edges are where the time goes.
Getting to it. A bungalow with a landing hatch and a fitted ladder, a terraced house with a small trap over the stairs, and a top floor flat whose roof void opens off a communal landing are three quite different jobs before any material is laid. A hatch on a landing you can stand a ladder under is one job. A hatch over a stairwell, a crawl space you can only move through on your knees, or a loft full of boarding that has to come up and go back, is time before any material is laid.
What is up there now, and what it is sitting on. Old material that has to come out, be bagged and taken away is a cost before anything new goes down, and so is a loft full of boxes that has to be emptied and put back. Joists at 400 centres with a flat run across them is a different afternoon from a trussed roof full of bracing.
Ventilation, and the edges nobody reaches. Insulation stops at the wall plate and the eaves have to stay clear, or you trade a warm bedroom for a wet roof. Getting depth right into the corners and around the hatch, boxing over downlighters and lagging anything that now sits in the cold, is most of the labour. Approved Document L sets what the work is expected to reach.
Comparing quotes? Ask what depth is actually being laid and in how many layers, whether the old material is coming out or being covered over, whether the eaves are being kept clear, what happens to anything you store up there, and whether the hatch and the pipework are included. Two quotes for the same job are usually two different jobs.
If the loft is wet
Water running off the felt, or mould on the underside

Ring rather than use the form. Droplets on the underside of the felt, black mould spreading across the roof timbers, or insulation that is visibly damp are all telling you the same thing: warm wet air is getting into a space that cannot breathe. That does not wait, because it is the timbers that pay for it. We look before anything is added, because putting more insulation into a loft that cannot ventilate makes it worse. Ringwood is a straight run up the A31 for us, so a roof space with water running off the felt gets seen quickly rather than queued. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.
Worth knowing
In a flat, the roof void is probably not yours
Close to three in ten homes in Ringwood are flats or maisonettes, and that changes the first question from what depth to lay to who is allowed to order the work. A hatch inside your own hallway does not mean the space above it is part of your flat. In most leases the roof void is retained by the freeholder, which is why the instruction has to come from them or from the managing agent, and why a well meant top floor top-up can cause an argument later.
The practical route is short. Check what your lease actually demises, and if the void is not yours, get the fault or the cold in writing to the agent and let us quote them direct. Where the landlord recovers the cost through the service charge and the amount passed to each leaseholder goes past a threshold, they have to consult formally under section 20 of the Landlord and Tenant Act 1985 before committing, so the earlier it is raised the better. We are happy to survey and price it either way, and we would rather sort out who is instructing us before we book a day than after.
Who you are dealing with
A local firm you can check
We cover Ringwood, Poulner, Ashley Heath, St Leonards, Burley and the BH24 addresses around them, with New Forest District Council for planning and building control. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
Ringwood questions we get asked
We rent the top floor flat. Can we get the loft done?
Not usually on your own instruction. The roof void is normally retained by the freeholder, so the order has to come from the landlord or the managing agent even where the hatch is inside the flat. Put the problem to them in writing and ask them to have it looked at. We will survey and quote in a form they can act on.
How long does a house take?
Most are a day. Straightening what is there, cross laying the second layer, fitting eaves trays, lagging the tank and sealing the hatch fits into one visit. It runs to two where old material has to come out and be bagged, or where a boarded loft has to be lifted and relaid on legs.
Is boarding over the insulation a problem?
It is when the boards sit directly on the joists, because that compresses the wool to the depth of the timber and loses most of the benefit. A raised floor on loft legs keeps the deck clear of the full depth. We board the area you actually use rather than the whole loft, which keeps the ventilation and the cost sensible.
Do we need permission for any of it?
Not for insulating a loft. It is not development, so nothing is applied for, and there is no conservation area over the housing here. Building control comes in only if you are lining out at rafter level rather than topping up over the ceiling, and Approved Document L is the standard the work is expected to reach either way.
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Not sure who should be instructing the work?
We will look at the roof space, measure what is in it, and set the written quote out so a freeholder or agent can act on it if that is what is needed. The visit and the quote are free.
