Exterior cleaning in Woodlands
Roofs, render, timber, gutters, drives and outbuildings in Woodlands and SO40. Free site visit, free written itemised quote.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
Most houses in Woodlands are single storey or low, sit on a big plot and stand under oaks, which makes the work easier to reach and harder to keep on top of. Nearly all of it can be done from reach poles with no scaffold at all. What takes the thought is not the height, it is where several hundred litres of dirty water are allowed to end up on an open plot at the edge of the Forest.
The reasons people ring are fairly consistent. A long low roof has gone dark green and the growth is coming off into the gutters. The gutters themselves have stopped running because of oak leaf and acorns. A rendered or painted wall on the shaded side has gone grey and blotchy. A gravel or block paved drive is green and the timber garage or stable block behind it looks worse than the house. Or a property is being sold or let and the outside has to look right by a particular week.
We come out and survey it for nothing, and everything on the plot gets its own line on the written itemised quote, house and outbuildings alike, with the method beside each one. If part of it should be left alone, we say so at the visit.
The work
Low roofs, timber and shingle at the edge of the Forest

Low roofs, and a lot of them. About a third of the housing here is single storey and over 40% of it is detached, most of it put up from the late 1950s onwards, so the common covering is concrete interlocking tile with clay plain tile and slate on the older properties. A bungalow gives you the same floor area under roughly twice the roof, and more ridge, hip and verge per household than anywhere else: more surface to grow on and more edge to keep clear, but low enough that a roof clean here rarely needs more than poles. Moss packs into the lap where each course covers the one below and starts pushing water sideways under the tile. The bulk comes off dry, scraped and brushed from the ridge down, then a soft wash and a biocide so the spores in the tile face die instead of being rinsed into the gutter. Slate takes no jet wash at all, because the force lifts the lap and works at the fixings.
A lot of the post-war housing here is rendered or pebbledashed and then painted, and the older brickwork behind the trees is softer than it looks with lime in the joints. Painted render is the surface people most often ruin: too much pressure lifts the paint film in sheets and what starts as a clean turns into a full redecoration. It gets a soft wash nozzle at low pressure and a biocide, and the grey and black freckling is lichen that keeps fading for weeks after the van has gone.
Timber, which there is a lot of. Garages, stables, field shelters, workshops, weatherboarded outbuildings, post and rail, decking and pergolas. Under a canopy all of it goes green on the north side and decking is the most slippery thing on most of these plots. Timber takes low pressure and a treatment: hold a lance too close and you fur the grain up, and furred timber greens back faster than it did before. Painted fascia, soffit and bargeboard get the same care for the same reason.
Plenty of block paving and slab, and a great deal of gravel and shingle, which is the one nobody warns you about: you cannot pressure wash loose stone, you can only treat it, rake it and top it up, so if a firm has quoted to jet wash your shingle drive, ask what they think will happen to it. Block paving takes a rotary surface cleaner and then has to be re-sanded, because the wash pulls the kiln dried sand out of the joints along with the weed. Oak leaf, acorns and small twigs make a mat that water runs straight across, and on a low roof the overflow lands on the wall rather than clear of it, so every outlet and downpipe is flushed until it can be seen taking water. Drains and any gully get covered before it starts, planting and hedge lines are sheeted and watered down, and anything approved for the surface goes on at the strength printed on the label. The nearest watercourse is a few tens of metres away, so where the run off ends up is agreed first.
How it runs
From your call to a written price
One team, one person to ring, and an itemised quote with method, access, protection and the run off on separate lines. You do not need permission to clean a building, here or anywhere: it is maintenance rather than alteration. The New Forest National Park Authority is the planning authority for this address rather than the district council, and this part of the Forest falls inside the Forest North East conservation area, so anything that follows the clean and changes how a building looks, a different render, a new colour, replacement rainwater goods, is worth checking against National Park heritage and conservation guidance first. There are two listed entries here. The wash itself is not affected.
Cost
What decides the price of a clean
No rate per square metre, because the same square metre can be twenty minutes or two. Access decides most of it: a single storey house on an open plot is straightforward pole work, a chalet bungalow with dormers wants a bit more thought, and a long shingle drive with a gate at the end means hose runs and kit carried rather than parked next to. work at height rules decide when a tower replaces a pole. Timber and painted render want low pressure and time. Ask each quote what method goes on each surface, whether a second visit is included, and where the water goes.
If there is a date
A viewing, a visit or a deadline
Ring rather than use the form. Not emergency work, but usually work with a date on it. Woodlands is the far side of the Forest from us, so we plan work over here in blocks rather than as single calls, and if you tell us the date we will say honestly which week we can be across. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.
Worth knowing
The Forest is grazed, and that decides where the water goes

Commoners' ponies, cattle and donkeys have the run of the open Forest and they do not stop at the edge of it. They graze the verges, they come up the lanes, and on plenty of plots around here the boundary between a garden and open ground is a fence somebody put up rather than anything the animals treat as final.
That matters for exterior cleaning more than it does for any other trade, because the products that kill moss, algae and lichen are designed to kill living things, and the run off from a roof clean does not stay where it lands. A lot of properties here also have no surface water drain worth the name: what comes off the roof and the driveway soaks into gravel, grass and ditch rather than into a pipe, so there is no system to carry a mistake away and dilute it.
So the method changes. Product goes on at the strength printed on the label rather than mixed strong to save an hour, which is what the biocides regime the HSE administers is about and is also why a treatment works properly. Anything near a boundary, a ditch or open ground gets brushed on rather than sprayed, and we do not spray at all when the wind is up, because drift travels much further than people think.
Run off is collected or steered onto ground where it will soak away, troughs and any standing water get covered, and the gates stay shut while we are on site. Pollution prevention guidance sets the standard and it applies to a house on the Forest edge exactly as it does to a commercial yard. If you are getting other prices, ask each firm the same question: where is the run off going, and what happens if stock are on the verge that morning. It is a fair question and the answer tells you who has worked out here before.
Who you are dealing with
A local firm you can check
We cover Woodlands, Netley Marsh, Ashurst, Bartley and Cadnam on SO40 and out across the northern Forest, with the New Forest National Park Authority as the local planning authority for this address. Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
Woodlands questions we get asked
Could anything you spray harm the ponies or the stock?
Not if the area is kept clear while it is still wet. Biocide is put on the wall or the roof, not broadcast about, and it binds and breaks down as it dries, but Forest ponies wander in off the lane and will lick anything. We sheet the ground, keep gates shut and leave no puddles standing. Say at the visit if the boundary is open to the Forest and the working area gets fenced.
Does the National Park need asking before the house is washed?
No, cleaning counts as maintenance. Woodlands sits inside the Forest North East conservation area within the New Forest National Park, and what they control is appearance, so a wash is fine while a change of roof covering, a render coating or a new colour is not. If you are thinking about any of those once it is clean, ask them first. We will say which of the two you are actually describing.
The shingle drive has gone green. Can that be cleaned?
Loose shingle cannot be washed where it lies, it only gets pushed about. On a Woodlands drive we rake it back in sections, treat the membrane and the base underneath, then put the stone back and treat that too. If the shingle is thin and half of it is sitting in the grass, topping up is the honest answer rather than cleaning. Gravel beside Forest verges collects a lot of leaf, and that is what feeds the green.
Can a bungalow be cleaned without a scaffold going up?
Almost always. With 32.8% of Woodlands housing being bungalows and another 41.5% detached with room to work around them, we reach most roofs on a pole system from ground level and use a tower for the ridge where the spread is wide. Scaffold goes up only when there is repair work to do at the same time. That is one of the things Thomas Hannen settles at the visit before anything is priced.
There is a stream at the bottom of the garden. Any issue?
It decides where the collection point goes. The nearest watercourse to a lot of Woodlands property is only tens of metres away, and wash water carrying biocide must not reach it, so sheeting is laid to drain away from the bank. The debris we lift is bagged and goes back on the van. Any land drain heading that way is capped for the day. It is the part of the job nobody sees and we do not skip it.
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Free site visit, free written itemised quote, and every building on the plot priced separately.