Loft insulation in East Boldre
Loft floors, sealed hatches, rafter level work and the ventilation that has to go with it, on houses that were never built to one pattern.
The site visit is free and so is the written itemised quote. Thomas Hannen prices every job himself.
A loft floor is the cheapest square metre of thermal improvement you will ever buy, and it needs no permission from anybody. What it does need is the eaves left open, or you trade a warm bedroom for a wet roof.
People here usually ring about one of three things. A room that will not hold its heat overnight however long the heating has been on. A loft opened up for the first time in a long while, where the layer is thin, grey and pushed into the eaves. Or a plan to use the roof space for storage, which is when the state of the insulation becomes obvious.
The first visit is a proper look rather than a glance through the hatch. We measure real depth in several places, put an arm into the eaves to work out whether the wall plate is blocked, check what has been done around the lights and cables, and read the underside of the covering for damp marks. Photographs, a site visit at no charge and an itemised quote in writing, also free, and if the loft is already sound we will say so.
The work
Depth, air, and the parts people skip

Start with what is there. Most lofts here have something in them and almost none have enough. It has settled and compressed under forty years and anybody who knelt on it, it is patchy across the middle and missing at the edges, and there are gaps where cables and pipes come through. Dry and in one piece it stays, and the new layer goes over it. Damp, black underneath or contaminated with droppings, it comes out, gets bagged at the hatch and leaves with us.
What we lay. Mineral wool covers most of it, usually a glass wool roll, sometimes a rockwool batt, and on irregular joists it gets cut to the bay rather than forced in. Loose fill, blown or poured, suits a ceiling that will not take a roll. Sheep wool if you prefer it. Where headroom runs out, PIR rigid board cut tight and taped, and in the shallowest corners a multi-foil quilt.
Two layers, and the second crossways. One layer laid flush between the joists is where most lofts stop, and it leaves every timber acting as a cold bridge through the ceiling. The first layer goes between the joists. The second is cross laid at right angles, covering the joists as well as the bays, and around 270mm all in puts a ceiling where the Part L U value expects it to be. Finished, there should be no joist tops showing anywhere.
The eaves decide whether it works. The material runs to the wall plate and halts and the air path past it stays open, with a vent tray in each rafter bay to keep the air gap so the roof can cross ventilate from one wall plate to the other. Push wool into the eaves and the vapour that used to leave the space condenses under cold felt instead. The dew point moves into the layer, interstitial condensation forms where nobody can see it, and you end up with damp wool and black mould right across the rafters. Approved Document F sets the ventilation standard, and where the eaves cannot be opened a ridge vent is often the honest answer. A breathable membrane changes the detail, not the principle.
Services, hatch and rafter level. Rated covers go over the recessed lights so nothing sits against a hot fitting, and cables are lifted onto the top of the new depth, since buried wiring runs hot. A the cold water tank and every pipe serving it now sit in cold air, so on goes the lagging. A board goes on the back of the hatch and a seal round the opening against draughts. Where there is no loft floor to work on, a room in roof gets its insulation at rafter level in a warm roof build up, with the sloping ceiling and any dormer cheek carried through as one continuous layer.
How it runs
From your call to a written price

Same team from first visit to last, one person to ring, and no sub-contracting your work out to somebody you have never met. The quote is itemised, not a figure on the back of a card: the survey, clearing and bagging whatever is up there now, the material and its depth, keeping the eaves clear, the hatch and any pipework, and disposal on separate lines, so you can compare it properly against anyone else's.
Nothing is left open or unusable overnight. The site is swept at the end of each day rather than the end of the job, and what comes out leaves with us. If something turns up once we start that nobody could have seen, you get a photograph and a price before we carry on.
Nothing about a loft floor needs an application. Insulation inside a building is not development, so no permitted development limit touches it, which Planning Portal guidance on insulation sets out. The New Forest National Park Authority is the planning authority here and East Boldre sits within the Forest South East conservation area, so what the building looks like from outside is controlled even though the loft is not; the Authority's interactive property map will tell you what applies to your address. Building control arrives if the space is converted, or if over half of a roof is renovated, under regulation 23, and the VAT relief on energy saving materials sits in HMRC VAT Notice 708/6.
Cost
What decides the price of a loft

No rate per square metre, because the floor area is the easy part and the awkward edges are where the time goes.
Getting to it. A single storey cottage with a small trapdoor, a chalet with rooms already in the roof, and a house with a hatch over the stairwell are three different mornings. The access is work at height and gets treated that way. A hatch on a landing you can stand a ladder under is one job. A hatch over a stairwell, a crawl space you can only move through on your knees, or a loft full of boarding that has to come up and go back, is time before any material is laid.
What is up there now, and what it is sitting on. Old material that has to come out, be bagged and taken away is a cost before anything new goes down, and so is a loft full of boxes that has to be emptied and put back. Joists at 400 centres with a flat run across them is a different afternoon from a trussed roof full of bracing.
Ventilation, and the edges nobody reaches. Insulation stops at the wall plate and the eaves have to stay clear, or you trade a warm bedroom for a wet roof. Getting depth right into the corners and around the hatch, boxing over downlighters and lagging anything that now sits in the cold, is most of the labour. Approved Document L sets what the work is expected to reach.
Comparing quotes? Ask what depth is actually being laid and in how many layers, whether the old material is coming out or being covered over, whether the eaves are being kept clear, what happens to anything you store up there, and whether the hatch and the pipework are included. Two quotes for the same job are usually two different jobs.
If the loft is wet
Water running off the felt, or mould on the underside

Ring rather than use the form. Droplets on the underside of the felt, black mould spreading across the roof timbers, or insulation that is visibly damp are all telling you the same thing: warm wet air is getting into a space that cannot breathe. That does not wait, because it is the timbers that pay for it. We look before anything is added, because putting more insulation into a loft that cannot ventilate makes it worse. East Boldre is a fair run for us, so we will fix a time rather than promise an hour, and a loft that is visibly wet goes first. The phone is answered 24 hours for emergencies; scheduled work runs Monday to Friday, 8am to 6pm.
Worth knowing
Insulating a loft needs nothing. Converting one is another matter
Everything we do on a loft floor here is invisible from the lane, so the designation over this village has nothing to say about it. Depth, material, boarding, a sealed hatch, lagging on the pipework: none of it is development and none of it needs consent. If anybody tells you the National Park stops you insulating, ask which part of the designation they mean.
The line moves the moment you want to live in the space rather than store things in it. A loft conversion adds rooflights or a dormer, and inside the National Park permitted development rights are drawn more tightly than they are a few miles away, so a dormer that would be waved through elsewhere is a planning application here. The same applies to a run of vent tiles or an over fascia vent if the honest fix for a roof that cannot breathe is to open it up. Our advice is to keep the two apart. Get the loft floor to full depth now, because it is cheap, quick and nobody's decision but yours, and treat anything that changes the outside of the roof as its own separate question.
Who you are dealing with
A local firm you can check
We cover East Boldre, Pilley, Boldre, Portmore, Norleywood and the Lymington side of the forest, and the SO42 addresses around them, with the New Forest National Park Authority for planning and building control through New Forest District Council. You are dealing with Bournemouth Roofing & Building, the trading name of Bournemouth Roofing & Building Ltd, registered in England and Wales, company number 15471719, which you can look up in a minute. Thomas Hannen's business, and he is the one who comes out to price the job, not a salesman. A verified customer's 10 out of 10 on Checkatrade. The visit and the written quote are both free.
Questions
East Boldre questions we get asked
How long will we be without the loft?
A day is the normal answer. Adding to a sound existing layer in a clear loft is a morning, and the hours go into the perimeter, the hatch and the services rather than the open middle. Clearing old material out, or emptying and refilling a loft used for storage, adds most of another day.
Can we still store things up there?
Yes, on loft legs, which raise the floor above the full depth so the quilt underneath is never squashed. A platform laid straight on the joists presses the insulation down to the depth of the timber, which is why so much boarded storage costs you the benefit you paid for.
The loft feels draughty. Should we block the vents?
No. A cold roof is supposed to be draughty, because that airflow is what carries moisture out before it condenses on the underside of the covering. The draught you want to stop is the one coming up out of the house through the hatch, the light fittings and the pipe holes, and that is part of the job.
Does it show on an EPC?
It does. Loft depth is one of the few things an assessor measures with a tape rather than assumes, so a thin or patchy layer is recorded as exactly that. The thermal benefit and the effect on the heating bill are real either way, but if you are working towards a rating it is the cheapest item on the list.
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